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Information brokers and reference services (1989)
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- Editor
- Katz, B. u. R. Kinder
- Series
- Reference librarian; no.22
-
Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Series
- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
- Type
- u
-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
-
Holler, U.: ¬Die Organisation der Informationsarbeit bei der Stadtbibliothek Duisburg (1984)
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Conflicts in reference services (1985)
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- Editor
- Katz, B. u. R.A. Fraley
-
Reference services : administration and management (1982)
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- Katz, B. u. R.A. Fraley
-
Library instruction and reference services (1984)
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- Katz, B. u. R.A. Fraley
-
Personnel issues in reference services (1986)
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- Katz, B. u. R.A. Fraley
-
research and theory : Current trends in information (1984)
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- Katz, B. u. R. Kinder
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Evaluation of reference services (1982)
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- Katz, B. u. R.A. Fraley
-
Expert systems in reference services (1989)
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- Editor
- Roysdon, C. u. H.D. White
-
Finance, budget, and management for reference services (1989)
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- Fraley, R.A. u. B. Katz
-
Information and referral in reference services (1988)
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- Middleton, M.S. u. B. Katz
-
International aspects of reference and information services (1987)
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- Katz, B. u. R.A. Fraley
-
¬The publishing and review of reference sources (1987)
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- Katz, B. u. R. Kinder
-
Fligge, J.: ¬Die Bibliotheken, Mittler im technischen Wandel (1985)
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Fielitz, J.: Zur Geschichte des Auskunftsdienstes an wissenschaftlichen Bibliotheken in Deutschland (1982)
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Rice, J.: ¬The golden age of reference service : is it really over? (1986)
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Woods, L.B.; Walker, J.: Automation of community and referral services (1989)
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Ethics and reference services (1982)
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- Katz, B. u. R.A. Fraley