-
Abad-Garcia, M.F.; Goncàlez-Teruel, A.; Sanjuan-Nebot, L.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain (1999)
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- Abstract
- The study of information needs has been a subject of attention for library and information science professionals for more than four decades, and has led to the publication of a great amount of literature. Among the reasons that lead to this interest, we can mention, on the one hand, the utility that the results of this type of research have in improving mechanisms of providing information in the professional environment and, on the other hand, no less important, the recognition of problems in methodology which are revealed when studies which have already been reported are analysed (Gorman, 1995; Forsyte, et al., 1992). One of the reasons for this kind of research is, without doubt, the need to harmonise the potential that the new technologies offer for accessing and managing large quantities of information with the information needs of the users. Its objective is to provide appropriate information systems for each environment, in this case, the medical field (Timpka, et al., 1989; Forsyte, et al., 1992; Gorman, 1995; Gorman & Helfand 1995; Abad-Garcia, 1997).
- Date
- 22. 3.2002 9:43:33
- Type
- a
-
Blenkinsopp, H.: Communicating across cultures for reference librarians who supervise (1994)
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- Source
- Racial and ethnic diversity in academic libraries: multicultural issues: Ed.: D.A. Curry et al
- Type
- a
-
Assessment and accountability in reference work (1992)
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- Abstract
- This is a call for librarians to adopt performance measures and learn to work with the results so that assessment of reference services is not left to those who neither understand nor value libraries. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual
- Editor
- Blandy, S.G. et al.
-
Public libraries and the Internet : study results, policy issues, and recommendations (1994)
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- Editor
- McClure, C. et al.
-
Bosman, F.; Hollander, F. den; Maanen, L. van: CoBRA/RUG: expert system for user queries (1994)
0.09
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- Abstract
- The University Library Groningen, COWOG (Centre for Research on Higher Education) and PICA developed a computer assisted bibliographic reference and advisory system (CoBRA). It is an expert system that advises users of the University Library when they want to execute a search for literature on a certain subject. In fact, it produces custom made guides to the literature in the library. Explained is why the system has been built, the architecture of the system is outlined and some comments are made on aspects of implementing such a system, and the need for library cooperation to build expert systems
- Source
- Knowledge organization and quality management: Proc. of the 3rd International ISKO Conference, 20-24 June 1994, Copenhagen, Denmark. Ed.: H. Albrechtsen et al
- Type
- a
-
Bishop, A.P.: ¬A pilot study of the Blacksburg Electronic village (1994)
0.09
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- Abstract
- Describes a pilot study performed in the summer of 1993 to help develop instruments appropriate for a full-scale assessment of the Blacksburg Electronic Village. The Blacksburg Electronic Village is a joint effort of Virginia Polytechnic and State University, C&P Bell, and the town of Blacksburg, VA. It represents an attempt to 'wire the community' with high speed network connections in order to attract and provide new kinds of electronic information and communication services to town residents
- Source
- Navigating the networks: Proceedings of the 1994 Mid-year Meeting of the American Society for Information Science, Portland, Oregon, May 21-25, 1994. Ed.: D.L. Andersen et al
- Type
- a
-
Garcia, L.S.; Oliveira, S.M.M.; Luz, G.M.S.: Knowledge organization for query elaboration and support for technical response by the Internet (2000)
0.09
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- Abstract
- The user interface presented in this paper is part of a virtual information service for industry innovation and competitiveness developed at TECPAR (Institute of Technology of Parana State). It makes the access to the Internet by query possible, by means of word selection in sucessive menus and fill-in forms, and will be integrated to a technical computer supported response system. This work describes the knowledge organization process, the user interface, and other parts of the system that take advantage of them
- Source
- Dynamism and stability in knowledge organization: Proceedings of the 6th International ISKO-Conference, 10-13 July 2000, Toronto, Canada. Ed.: C. Beghtol et al
- Type
- a
-
White, H.S.: ¬The role of information intermediaries and the superhighway : important, trivial, or non-existent? (1995)
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- Abstract
- Acting as screeners of information, to make sure that the 'good' material gets through and that the irrelevant never bothers the client, will require a new profession of information traffic policeman, individuals who can be respected and trusted. Someone will certainly fill that role. By preparation and expertise, it should be librarians, but only if they stop focusing on sheer volume and start concentrating on what the client considers quality
- Source
- Information superhighway: the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994. Ed. A.H. Helal et al
- Type
- a
-
Daves, L.; Longchamp, L.: Courtiers et consultants en information (1994)
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- Source
- ARBIDO-R. 9(1994) H.1, S.22-24
- Type
- a
-
Fjällbrant, N.: EDUCATE: a networked user education project in Europe (1996)
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- Abstract
- Describes the EDUCATE (End User Courses in Information Access through Communications Technology) project for end user training in information access. EDUCATE is a Commission of the European Communities, Libraries Programme Project, involving: Limerick University, Ireland (coordinator); and the Ecole Nationale des Ponts et Chaussees, France; Chalmers University of Technology, Sweden; Imperial College, London; and Plymouth University, UK; and Barcelona University, Spain. the aim is to produce a model self paced user education course in the selection and use of information tools. Courses have been produced within physics and electric and electronic engineering. the project started in Feb 94 and will run for 3 years. Describes the course ddesign and the media developed. Discusses the use of networks in connection with EDUCATE and notes the tools and interfaces used
- Source
- IFLA journal. 22(1996) no.1, S.31-34
- Type
- a
-
McClure, C.R.; Babcock, W.C.; Nelson, K.A.; Polly, J.; Kankus, S.R.: Connecting rural public libraries to the Internet : project GAIN - Global Access Information Network (1994)
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- Abstract
- This paper is a summary of a final report that assessed the impact of providing Internet connectivity to rural public libraries. The purpose of the evaluation was to determine impacts on the librarians, libraries, local communities, and the larger Internet community as a results of Internet connectivity. The results of this study indicate that a number of important impacts and benefits resulted from the Internet connections, that such an approach is technological feasible, and that the librarians in the study were able to master the skills and competencies required. The paper describes critical success factors for public libraries connecting rural public libraries to the Internet
- Source
- Navigating the networks: Proceedings of the 1994 Mid-year Meeting of the American Society for Information Science, Portland, Oregon, May 21-25, 1994. Ed.: D.L. Andersen et al
- Type
- a
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Line, M.B.: Who pays for information? : And why should they? (1995)
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- Abstract
- Big changes in the economic and political climate have affected attitudes to paying for the provision of and access to information. However, the scholarly publication system is not a true market one, Nearly all of the costs that occur at the various points in the information production and access chain are ultimately borne by institutions, though research bodies may fund some of them. The interesting question is whether charging mechanisms within the chain can significantly affects the system. Charging users usually results in their institution paying. The market signals given by charging are of limited value; waste may be reduced, but some waste in information provision is necessary; and it is dangerous to make charges as a matter of expediency rather than principle. The provision of access to users in the Third World should be regarded as an investment in a long term market and in political stability. Information is expensive, but not unaffordably so
- Source
- Information superhighway: the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994. Ed. A.H. Helal et al
- Type
- a
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Talja, S.: Discourse analysis in the development of a regional information service (1997)
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- Abstract
- Information provided through information networks can be retrieved through the network search engines by using words appearing in documents. However, these documents are written in the document producers' language and the users' perspective is often overlooked. Describes the Digital Information Service of Tampere Region (DISTR) project which aims to build a novel kind of WWW based local, information service. The DISTR service organizes local information services and public administration and commercial services (or resources) under a single interface which supports their identifiction and access by describing the resources according to dimensions and vocabulary identified in the discourse of service clients. Introduces the architecture of the DISTR service, the discourse analytic approach and preliminary results
- Source
- Proceedings of the 2nd British-Nordic Conference on Library and Information Studies, Edinburgh, 1997. Organized by the British Association for Information and Library Education (BAILER). Ed.: Micheline Beaulieu et al
- Type
- a
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Savolainen, R.: Seeking and using information from the Internet : the context of non-work use (1999)
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- Abstract
- As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).
- Type
- a
-
Urquhart, C.J.: Using vignettes to diagnose information strategies : opportunities and possible problems for information use studies of health professionals (1999)
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- Abstract
- Vignettes, or vignette-type questions have rarely been used in studies of information seeking, although in many respects the methodology is suited to studies of information behaviour. Vignettes can be described as stories, usually short, about particular characters and situations. They are generally hypothetical, but often rooted in the reality of research findings. In an interview or questionnaire survey setting respondents may be asked open or closed questions to reflect their response to the situation, to describe what could or should be done. A vignette approach was used in a small scale study of nursing professionals in the UK (Urquhart & Crane, 1994) and a similar approach used in the EVINCE project (Davies et al., 1997) to assess information seeking strategies. The technique offers advantages in that perceptions of particular information sources can be obtained in a non-threatening manner, an important point for studies of information seeking behaviour with a group such as nursing professionals who may feel very uncertain about their information retrieval skills. This paper briefly reviews the use of vignettes in social sciences and in the health sciences, for both research and educational assessment. Analysis and interpretation of vignette studies is discussed with reference to the EVINCE project findings. The way nursing knowledge is acquired and codified may affect the validity of the vignette technique for eliciting information seeking strategies.
- Type
- a
-
Fabritius, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists (1999)
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- Abstract
- Recently, the importance of application of multiple, qualitative methods has been emphasised in the field of information seeking and retrieval research. (See Fidel 1993; Vakkari 1997). One of the earliest and most ambitious attempts to apply multiple methods was the research project on information needs and information services in local authority social services departments. (Wilson & Streatfield 1977; Wilson, et al., 1979; Wilson 1981). In studies on information needs and seeking qualitative methods have gained a leading position in the 1990's (Vakkari 1997: 451). Indisputably, this is the case when looking at recent information needs, seeking and use research carried out by Algon (1997), Ellen (1998), Barry (1995), Byström (1997), Iivonen (1996), Kirk (1997), Kuhlthau (1993), Solomon (1997) and Sonnenwald and Lievrouw (1996). Furthermore, though the approach of the study is qualitative the application of quantitative techniques is not necessarily excluded. In methodological literature attention is paid to integrating qualitative and quantitative techniques. These methods are not opposite but they complement to each other. In a qualitative study various methods can be combined. Triangulation can be seen in two ways: firstly, to ascertain the validity of research; secondly, to employ the methods that are appropriate to the subject investigated. Application of triangulation in the former way aims at the full, 'objective' picture of the subject studied, while the picture obtained in the latter way is like a kaleidoscope. Thus the ultimate reason for triangulating is to gain deeper understanding of the phenomenon studied.
- Type
- a
-
Green, A.-M.; Davenport, E.: Putting new media in its place : the Edinburgh experience (1999)
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- Abstract
- The Household Information Systems (HIS) project in Queen Margaret College was funded to explore the use of new media in a group of Edinburgh households (Davenport & Higgins, 1995). One of the motivations of the HIS 'programme' was to find a suitable theoretical and/or exploratory framework, which takes account of multiple aspects of behaviour surrounding technologies, and thus avoids assumptions about their role in information-seeking or other isolated activities. A focus on single activities would occlude knowledge of other motivations: bonding, killing time, defining boundaries. In Phase One, `information management' rather than `information seeking' was used as a conceptual framework, embracing work on the `life cycle' of ICTs as illustrated by Kopytoffs `biography of things' approach (1986), Johnson's cultural circuit (1986), research on households as micro-organisations by McCrone and his colleagues (1994), and work by Silverstone and others on ICTs in the home as tools for internal and external adaptation (Silverstone, 1994, Silverstone et al 1994). The `management' framework has been productive - Phase One allowed us to identify patterns of ICT acquisition and deployment in the home, and, more interestingly, structures of appropriation which reflect rules, roles and responsibilities in individual households. These constitute what may be called a `reproduction lattice' (adapting terminology used by Kling (1987) in his analysis of the `web of computing' in organisations), a structure which captures the political and cultural economy of a household. Phase One's findings are consistent with those of other researchers working in the area of domestic consumption of ICTs but a major limitation of the work is the homogeneous nature of the respondents. Among our Edinburgh 'household managers', internal culture was a more compelling explanation for use than technical functionality.
- Type
- a
-
Cournoyer, J.: Services d'information : bouleversements; enjeux at strategies (1996)
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- Abstract
- Knowledge and information have become priority areas in today's society and organizations have come to accept that human resources are indispensable in managing them. The 4 key factors in an organization are believed to be: the excellence of its employees; client satisfaction; good financial management; and performance measurement. Explains how ASTED has faced this period of change and disruption by focusing on these 4 key factors, by breaking down barriers, and by forming partnerships which will increase the visibility of information and guarantee ASTED a strategic position in society
- Source
- Documentation et bibliothèques. 42(1996) no.3, S.107-108
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- a
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Pettigrew, K.E.: Agents of information : the role of community health nurses in linking the elderly with local resources by providing human services information (1999)
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- Abstract
- In Canada, as in many other developed countries, the elderly are the fastest growing segment of the population (Moore & Rosenberg, 1997), and are considered to have substantial needs for human services due to the physical, psychological, emotional and social changes associated with aging (Bull, 1994; Hales-Mabry, 1993; Harel, el al., 1990; Levinson, 1996; Pelly, 1992; Tinker, 1992; Wenger, 1992). Shorter hospital stays and other cutbacks in the healthcare system have also contributed to increased need for human services. Yet, the elderly are typically counted among society's "information poor" (Childers, 1975; Nauratil, 1985). While community-based human services such as healthcare, income support, transportation, and recreation programs can help the elderly recover from illness and continue living in their own homes, research shows that they are largely unaware of existing services, that they experience difficulties in expressing their needs and negotiating the human services web, and that many go without needed help (Ontario Ministry of Culture & Communications, 1991). Surprisingly little is known, however, from empirically-based research about how seniors communicate their needs for HSI and how HSI helps them cope with daily problems. While an in-depth review of the literature on the information behaviour of the elderly is provided in Pettigrew (1997b), the literature to-date can be characterized as suffering from the same weakness identified by Zweizig and Dervin (1977) in their survey of the library literature in that it is primarily composed of use studies and user studies.
- Date
- 22. 3.2002 8:56:51
- Type
- a
-
Couzinet, V.; Bouzon, A.; Normand, R.: ¬Les doctorants livres à la recherche documentaire : la practique de la revue scientifique (1996)
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- Abstract
- Describes a study of journal use by students using university libraries for the purpose of preparing theses i.e. students who are both users and producers of information. The research was undertaken by a multidisciplinary group of researchers from information science, communication, education and economic geography from the Laboratoire d'études et de recherches appliquées en science de la societé (Laboratory for study and applied research in social science). Outlines the hypotheses concerning the team work of research students and their growth in self sufficiency thorugh user training and the methodology of the survey. Analyzes the results in terms of frequency and duration of library visits, personal subscriptions to journals, satisfaction and dissatisfaction and the demand for user training
- Type
- a
