Revelli, C.: ¬Le informazioni in biblioteca (1997)
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- Abstract
- Examines international library journal articles on the theme of current developments in library reference services. Some aspects discussed include: customer service implications for reference practice; countering information overload the role of the librarian; improving the quality of telephone reference services; information resources and democracy; students and the information search process; ethnicity and information seeking; building local history collections through guided autobiography; the vertical file retain or discard?
