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  • × theme_ss:"Benutzerstudien"
  • × theme_ss:"Informationsdienstleistungen"
  1. Yitzhaki, M.; Hammershlag, G.: Accessibility and use of information sources among computer scientists and software engineers in Israel : academy versus industry (2004) 0.07
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    Abstract
    Hypothesizing that workplace significantly affects information-seeking patterns, this study compared accessibility and use of information sources among 233 Israeli computer scientists and software engineers, employed in industry and academy, using a mail questionnaire, which yielded a usable reply rate of 33%. The two groups were found to differ significantly in age, education, seniority, and type of research they performed (basic vs. applied). Printed textbooks, professional journals, and oral discussions with colleagues or experts in the organization were common to both groups, topping almost all lists of accessibility and use. For most information sources, however, the two groups differed significantly and consistently. Printed professional journals as weIl as printed and electronic conference or meeting papers were consistently more accessible and more often used by the academy group, while the industry group reported greater access to and more frequent use of electronic textbooks and trade or promotional literature. In regard to handbooks and standards, in-house technical reports (printed), government technical reports (Internet), librarians and technical specialists (Internet), and oral discussions with supervisors, no significant differences in accessibility were found, but their use by the industry group was much higher. In both groups, accessibility was only partly related to use, and more so among the academy than the industry group.
    Footnote
    Teil eines Themenheftes zu: Information seeking research
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.832-842
  2. Herman, E.: End-users in academia : meeting the information needs of university researchers in an electronic age: Part 2 Innovative information-accessing opportunities and the researcher: user acceptance of IT-based information resources in academia (2001) 0.04
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    Abstract
    This paper is the second part of a two-part paper, which examines the transition to the electronic information era in academia. Seeks to establish from the published literature to what extent university researchers have accepted, and adapted to, the changes wrought in information activity by seemingly endless technological developments. Within the wider context of the impact of the changing information environment on each of the three clearly discernible components of academic research (the creation of knowledge and standards, the preservation of information, and the communication of knowledge and information to others), disciplinary-rooted differences in the conduct of research and their influence on information needs are identified, and the resulting inter- and intra-individual variations in researchers' information seeking behaviour are explored. Reviewing a large number of studies investigating the integration of electronic media into academic work, an attempt is made to paint the picture of academics' progressively harnessing the new technologies to scholarly information gathering endeavours, with the expressed hope of affording some insight into the directions and basic trends characterising the information activity of university faculty in an increasingly electronic environment.
  3. Herman, E.: End-users in academia : meeting the information needs of university researchers in an electronic age (2001) 0.04
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    Abstract
    This paper is the first part of a two-part paper, which examines the transition to the electronic information era in academia. Seeks to establish from the published literature to what extent university researchers have accepted, and adapted to, the changes wrought in information activity by seemingly endless technological developments. Within the wider context of the impact of the changing information environment on each of the three clearly discernible components of academic research (the creation of knowledge and standards, the preservation of information, and the communication of knowledge and information to others), disciplinary-rooted differences in the conduct of research and their influence on information needs are identified, and the resulting inter- and intra- individual variations in researchers' information seeking behaviour are explored. Reviewing a large number of studies investigating the integration of electronic media into academic work, an attempt is made to paint the picture of academics' progressively harnessing the new technologies to scholarly information gathering endeavours, with the expressed hope of affording some insight into the directions and basic trends characterizing the information activity of university faculty in an increasingly electronic environment.
  4. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.04
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    Date
    9. 2.2008 17:52:22
    Source
    Journal of the American Society for Information Science and Technology. 59(2008) no.4, S.577-590
  5. Kim, J.: Describing and predicting information-seeking behavior on the Web (2009) 0.03
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    Abstract
    This study focuses on the task as a fundamental factor in the context of information seeking. The purpose of the study is to characterize kinds of tasks and to examine how different kinds of task give rise to different kinds of information-seeking behavior on the Web. For this, a model for information-seeking behavior was used employing dimensions of information-seeking strategies (ISS), which are based on several behavioral dimensions. The analysis of strategies was based on data collected through an experiment designed to observe users' behaviors. Three tasks were assigned to 30 graduate students and data were collected using questionnaires, search logs, and interviews. The qualitative and quantitative analysis of the data identified 14 distinct information-seeking strategies. The analysis showed significant differences in the frequencies and patterns of ISS employed between three tasks. The results of the study are intended to facilitate the development of task-based information-seeking models and to further suggest Web information system designs that support the user's diverse tasks.
    Date
    22. 3.2009 18:54:15
    Source
    Journal of the American Society for Information Science and Technology. 60(2009) no.4, S.679-693
  6. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.02
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    Abstract
    This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
    Date
    22. 3.2002 8:51:28
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  7. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.01
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    Date
    22. 1.2000 17:52:11
  8. Spink, A.; Bray, K.E.; Jaeckel, M.; Sidberry, G.: Everyday life information-seeking by low-income African American households : Wynnewood Healthy Neighbourhood Project (1999) 0.01
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    Abstract
    This paper reports findings from Phase I of the Wynnewood Study - a major project investigating the information-seeking and information needs of lowincome African-American households in the Wynnewood Project in Dallas, Texas. The Parks at Wynnewood is a residential housing development at which the University of North Texas (UNT) is currently conducting the Healthy Neighbourhoods urban revitalization project. This study is also part of the second phase of a major UNT project that is investigating the community service needs of the Wynnewood residents. During this needs assessment all Wynnewood households were interviewed using an extensive twelve-page questionnaire, including a number of questions on their information needs and information-seeking behaviour. The results of the survey provide data bearing on the development of an information resource center and an information literacy programme for Wynnewood community residents. A model of resident's information environment is presented. The study of information-seeking and information needs, also known as nonwork information-seeking or citizen information-seeking, is an important and emerging area of interdisciplinary information science research. More specifically, this study is providing important data on the everyday life information needs and seeking behaviours of low-income African Americans households.
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  9. Rowley, J.; Urquhart, C.: Understanding student information behavior in relation to electronic information services : lessons from longitudinal monitoring and evaluation, part 2 (2007) 0.01
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    Abstract
    This second part of a two-part article establishes a model of the mediating factors that influence student information behavior concerning the electronic or digital information sources used to support learning. This part discusses the findings of the Joint Information Systems Committee User Behavior Monitoring and Evaluation Framework (1999-2004) and development of a model that includes both the individual (micro) and organizational (macro) factors affecting student information behavior. The macro factors are information resource design, information and learning technology infrastructure, availability and constraints to access, policies and funding, and organizational leadership and culture. The micro factors are information literacy, academics' information behavior, search strategies, discipline and curriculum, support and training, and pedagogy. We conclude that the mediating factors interact in unexpected ways and that further research is needed to clarify how those interactions, particularly between the macro and micro factors, operate.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.8, S.1188-1197
  10. Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007) 0.01
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    Abstract
    User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.14, S.2269-2279
  11. Borlund, P.; Dreier, S.: ¬An investigation of the search behaviour associated with Ingwersen's three types of information needs (2014) 0.01
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    Abstract
    We report a naturalistic interactive information retrieval (IIR) study of 18 ordinary users in the age of 20-25 who carry out everyday-life information seeking (ELIS) on the Internet with respect to the three types of information needs identified by Ingwersen (1986): the verificative information need (VIN), the conscious topical information need (CIN), and the muddled topical information need (MIN). The searches took place in the private homes of the users in order to ensure as realistic searching as possible. Ingwersen (1996) associates a given search behaviour to each of the three types of information needs, which are analytically deduced, but not yet empirically tested. Thus the objective of the study is to investigate whether empirical data does, or does not, conform to the predictions derived from the three types of information needs. The main conclusion is that the analytically deduced information search behaviour characteristics by Ingwersen are positively corroborated for this group of test participants who search the Internet as part of ELIS.
    Source
    Information processing and management. 50(2014) no.4, S.493-507
  12. Barry, C.: Information-seeking in an advanced IT culture : a case study (1997) 0.01
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    Abstract
    Reports results of the Information Access Project, funded by King's College London and the British Library, Research and Development Department, set up to examine the effects of information technology, the electronic library and the Internet on the information seeking behaviour and research behaviour of academics in higher education. The project studied a team of theoretical physicists over 2 years using a qualitative, context situation, user centred methodology. Electronic resources, primarily electronic bulletin boards and electronic mail, were used to access information in 80% of the 48 research projects, ususally in conjunction with traditional methods. Discusses the changes in information activity, changed boundaries and speeding up of the work of the research community; increased visibility for researchers; formalization of the preprint process; replacement of formal with informal peer review; improved access to more current information; and the demise in the use of libraries. Drawbacks reported include: limitations of electronic mail communication; information overload; limitations of reliance on single information sources in terms of their focus; and the reduction in creative active information seeking. The main electronic information source for the high energy physicists, used in the study, was the High Energy Physics Theory (HEPTH) pre-print bulletin board: a service designed to provide rapid access to written research information available before it is published in periodical form
    Source
    Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a
  13. Beverley, C.A.; Bath, P.A.; Barber, R.: Can two established information models explain the information behaviour of visually impaired people seeking health and social care information? (2007) 0.01
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    Abstract
    Purpose - The purpose of this study is to determine the extent to which two existing models of information behaviour could explain the information behaviour of visually impaired people seeking health and social care information. Design/methodology/approach - The research was conducted within a constructivist paradigm. A total of 28 semi-structured interviews (face-to-face or telephone) with 31 visually impaired people were conducted. Framework analysis was used to analyse the results. Findings - This study identified several factors that may affect a visually impaired person's information behaviour. These related to the presence of other health conditions or disabilities, participants' understanding of the word "information", their interactions with information providers, their degree of independence, the support they received from friends and family, their acceptance of their own visual impairment, as well as their awareness of other visual impairments, their registration status and their willingness and ability to pay for aids, adaptations and equipment. Originality/ value - This study provides a new and valuable insight into the information behaviour of visually impaired people, as well as testing the applicability of a specific and generic information model to the information behaviour of visually impaired people seeking health and social care information.
    Footnote
    Beitrag in einem Themenheft "Human information behavior"
  14. Heinström, J.: Broad exploration or precise specificity : two basic information seeking patterns among students (2006) 0.01
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    Abstract
    This article investigates whether information seeking patterns can be related to discipline differences, study approaches, and personality traits. A quantitative study of 305 master's thesis students' information behavior found that their information seeking tended to be either exploratory or precise. Statistical analyses showed that inner traits seemed more influential than discipline characteristics an information behavior. Exploration or specificity was manifested in terms of both the level and scope of information students wished to retrieve and the way they searched for it.
    Source
    Journal of the American Society for Information Science and Technology. 57(2006) no.11, S.1440-1450
  15. Savolainen, R.: Information source horizons and source preferences of environmental activists : a social phenomenological approach (2007) 0.01
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    Abstract
    This study focuses on the ways in which people define their source preferences in the context of seeking orienting information for nonwork purposes. The conceptual framework of the study combines ideas drawn from social phenomenology and information-seeking studies. The study utilizes Alfred Schutz's model describing the ways in which actors structure everyday knowledge into regions of decreasing relevance. It is assumed that this structuring based on the actor's interest at hand is also reflected in the ways in which an actor prefers information sources and channels. The concept of information source horizon is used to elicit articulations of source preferences. The empirical part of the study draws on interviews with 20 individuals active in environmental issues. Printed media (newspapers), the Internet, and broadcast media (radio, television) were preferred in seeking for orienting information. The major source preferences were content of information, and availability and accessibility. Usability of information sources, user characteristics such as media habits, and situational factors were mentioned less frequently as preference criteria.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.12, S.1709-1719
  16. Kuhlthau, C.C.: Longitudinal case studies of the information search process of users in libraries (1988) 0.01
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    Source
    Library and information science research. 10(1988) no.3, S.257-304
  17. Marcella, R.; Baxter, G.: ¬The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship (1999) 0.01
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    Abstract
    This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The project was funded by the BLR&IC and comprised a survey by questionnaire covering all regions of the United Kingdom. 1.294 responses were received giving a valid and demographically respresentative response rate of 45,7%. Major findings include: that the majority of respondents had sought information in the past (59,4%) and that an even greater number predicted a future need for information (78,4%). Over three quarters of respondents said that they would use public libraries and between half and three quarters would approach CABx, post offices, government departments or family and friends. Face to face communicationss and reading a book were the most popular means of accessing information but a wide variety of other preferred options were cited. Only a small proportion expressed a preference for using a computer to seek information and there was a clear emphasis on public libraries as an appropriate location for accessing computerised information. A highly significant majority (79,2%) believed that access to information was very important for exercising their rights as citizens. Many significant variables, in terms of age, gender, status and region were found. In particular it was felt significant that young people were less sure of the importance of being able to access information
  18. Nordlie, R.: Unmediated and mediated information saerching in the public library (1996) 0.01
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    Abstract
    Reports a study of 40 audiotaped reference interactions between librarians and public library users. Analyzes the data to identify patterns of interaction, with a focus on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by the users and the effect of these factors for the outcome of the interaction. Compares the results with studies of public library user behaviour in unassisted online catalogue searches. Users' initial query formulations are similar in the 2 situations. In the mediated searches, ambiguities are resolved and users' information needs are determined while interacting with the material on the shelf. Replication of this functionality in the online catalogue's interaction with the user would solve many problems in unassisted end user searches
    Imprint
    Medford, NJ : Learned Information
    Source
    Global complexity: information, chaos and control. Proceedings of the 59th Annual Meeting of the American Society for Information Science, ASIS'96, Baltimore, Maryland, 21-24 Oct 1996. Ed.: S. Hardin
  19. Jamali, H.R.; Nicholas, D.: Information-seeking behaviour of physicists and astronomers (2008) 0.01
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    Abstract
    Purpose - The study aims to examines two aspects of information seeking behaviour of physicists and astronomers including methods applied for keeping up-to-date and methods used for finding articles. The relationship between academic status and research field of users with their information seeking behaviour was investigated. Design/methodology/approach - Data were gathered using a questionnaire survey of PhD students and staff of the Department of Physics and Astronomy at University College London; 114 people (47.1 per cent response rate) participated in the survey. Findings - The study reveals differences among subfields of physics and astronomy in terms of information-seeking behaviour, highlights the need for and the value of looking at narrower subject communities within disciplines for a deeper understanding of the information behaviour of scientists. Originality/value - The study is the first to deeply investigate intradisciplinary dissimilarities of information-seeking behaviour of scientists in a discipline. It is also an up-to-date account of information seeking behaviour of physicists and astronomers.
  20. Niu, X.; Hemminger, B.M.: ¬A study of factors that affect the information-seeking behavior of academic scientists (2012) 0.01
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    Abstract
    In an effort to understand how academic scientists seek information relevant to their research in today's environment of ubiquitous electronic access, a correlation framework is built and regression analysis is applied to the survey results from 2,063 academic researchers in natural science, engineering, and medical science at five research universities in the United States. Previous work has reported descriptive statistics about these scientists' information-seeking behavior. This study extends that work to examine relationships between scientists' information-seeking behaviors and their personal and environmental factors. Several regression models, including the Poisson model, the logit model, and the ordered logit model, are built to interpret the correlation among scientists' behaviors. In addition, exploratory factor analysis is used for data reduction. Overall, many factors were found to affect the specific information-seeking behaviors of scientists, including demographic, psychological, role-related, and environmental factors. Of the factors having an effect, academic position was the most important determinant of information behavior.
    Source
    Journal of the American Society for Information Science and Technology. 63(2012) no.2, S.336-353