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Spink, A.; Greisdorf, H.: Regions and levels : Measuring and mapping users' relevance judgements (2001)
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- Abstract
- The dichotomous bipolar approach to relevance has produced an abundance of information retrieval (M) research. However, relevance studies that include consideration of users' partial relevance judgments are moving to a greater relevance clarity and congruity to impact the design of more effective [R systems. The study reported in this paper investigates the various regions of across a distribution of users' relevance judgments, including how these regions may be categorized, measured, and evaluated. An instrument was designed using four scales for collecting, measuring, and describing enduser relevance judgments. The instrument was administered to 21 end-users who conducted searches on their own information problems and made relevance judgments on a total of 1059 retrieved items. Findings include: (1) overlapping regions of relevance were found to impact the usefulness of precision ratios as a measure of IR system effectiveness, (2) both positive and negative levels of relevance are important to users as they make relevance judgments, (3) topicality was used more to reject rather than accept items as highly relevant, (4) utility was more used to judge items highly relevant, and (5) the nature of relevance judgment distribution suggested a new IR evaluation measure-median effect. Findings suggest that the middle region of a distribution of relevance judgments, also called "partial relevance," represents a key avenue for ongoing study. The findings provide implications for relevance theory, and the evaluation of IR systems
- Source
- Journal of the American Society for Information Science and technology. 52(2001) no.2, S.161-173
- Type
- a
-
Ellis, D.; Wilson, T.D.; Ford, N.; Foster, A.; Lam, H.M.; Burton, R.; Spink, A.: Information seeking and mediated searching : Part 5: user-intermediary interaction (2002)
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- Source
- Journal of the American Society for Information Science and Technology. 53(2002) no.11, S.883-892
- Type
- a
-
Griesdorf, H.; Spink, A.: Median measure : an approach to IR systems evaluation (2001)
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- Source
- Information processing and management. 37(2001) no.6, S.843-857
- Type
- a
-
Spink, A.; Danby, S.; Mallan, K.; Butler, C.: Exploring young children's web searching and technoliteracy (2010)
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- Abstract
- Purpose - This paper aims to report findings from an exploratory study investigating the web interactions and technoliteracy of children in the early childhood years. Previous research has studied aspects of older children's technoliteracy and web searching; however, few studies have analyzed web search data from children younger than six years of age. Design/methodology/approach - The study explored the Google web searching and technoliteracy of young children who are enrolled in a "preparatory classroom" or kindergarten (the year before young children begin compulsory schooling in Queensland, Australia). Young children were video- and audio-taped while conducting Google web searches in the classroom. The data were qualitatively analysed to understand the young children's web search behaviour. Findings - The findings show that young children engage in complex web searches, including keyword searching and browsing, query formulation and reformulation, relevance judgments, successive searches, information multitasking and collaborative behaviours. The study results provide significant initial insights into young children's web searching and technoliteracy. Practical implications - The use of web search engines by young children is an important research area with implications for educators and web technologies developers. Originality/value - This is the first study of young children's interaction with a web search engine.
- Source
- Journal of documentation. 66(2010) no.2, S.191-206
- Type
- a
-
Cool, C.; Spink, A.: Issues of context in information retrieval (IR) : an introduction to the special issue (2002)
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- Abstract
- The subject of context has received a great deal of attention in the information retrieval (IR) literature over the past decade, primarily in studies of information seeking and IR interactions. Recently, attention to context in IR has expanded to address new problems in new environments. In this paper we outline five overlapping dimensions of context which we believe to be important constituent elements and we discuss how they are related to different issues in IR research. The papers in this special issue are summarized with respect to how they represent work that is being conducted within these dimensions of context. We conclude with future areas of research which are needed in order to fully understand the multidimensional nature of context in IR.
- Source
- Information processing and management. 38(2002) no.5, S.605-611
- Theme
- Semantisches Umfeld in Indexierung u. Retrieval
- Type
- a
-
Spink, A.: Towards a theoretical framework for information retrieval in an information seeking context (1999)
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- Abstract
- This paper presents the initial stages of the development of a three-dimensional model as a theoretical framework for conceptualizing and exploring interactive information retrieval (IR) with an information seeking context. The model, displayed in Figure 1, includes a Plane of Judgment within a Plane of Interaction within a Plane of Time. The Plane of Judgment includes levels and regions of relevance judgments, and other user judgments during interactive IR, e.g., magnitude or strategy feedback, tactics, search strategies, or search terms. The Plane of Judgment exists within a Plane of Interaction. The Plane of Interaction consists of interactive IR models, including Ingwersen (1992, 1996), Belkin, Cool, Stein and Theil (1995), and Saracevic (1996b, 1997). The Plane of Interaction includes movement or shifts within interactions or search episodes, e.g., tactics, information problem, strategies, terms, feedback, goal states, or uncertainty. IR interactions that occur within a Plane of Interaction exist within a Plane of Time. The Plane of Time includes users' information seeking stages, represented in the model by Kuhlthau's Information Search Process Model (1993) and users' successive searches over time related to the same or evolving information problem (Spink, 1996). The three-dimensional model is a framework for the development of theoretical and empirical research to: 1. Integrate interactive IR research within information-seeking context 2. Explore users' interactive IR episodes within their changing information-seeking contexts 3. Examine relevance judgments within users' information seeking processes 4. Broaden relevance research to include the concurrent exploration of relevance judgment level, region and time
- Pages
- S.21-34
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
- Type
- a
-
Spink, A.; Gunar, O.: E-Commerce Web queries : Excite and AskJeeves study (2001)
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-
Spink, A.; Bray, K.E.; Jaeckel, M.; Sidberry, G.: Everyday life information-seeking by low-income African American households : Wynnewood Healthy Neighbourhood Project (1999)
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- Abstract
- This paper reports findings from Phase I of the Wynnewood Study - a major project investigating the information-seeking and information needs of lowincome African-American households in the Wynnewood Project in Dallas, Texas. The Parks at Wynnewood is a residential housing development at which the University of North Texas (UNT) is currently conducting the Healthy Neighbourhoods urban revitalization project. This study is also part of the second phase of a major UNT project that is investigating the community service needs of the Wynnewood residents. During this needs assessment all Wynnewood households were interviewed using an extensive twelve-page questionnaire, including a number of questions on their information needs and information-seeking behaviour. The results of the survey provide data bearing on the development of an information resource center and an information literacy programme for Wynnewood community residents. A model of resident's information environment is presented. The study of information-seeking and information needs, also known as nonwork information-seeking or citizen information-seeking, is an important and emerging area of interdisciplinary information science research. More specifically, this study is providing important data on the everyday life information needs and seeking behaviours of low-income African Americans households.
- Pages
- S.371-383
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
- Type
- a
-
Spink, A.; Greisdorf, H.: Partial relevance judgements and changes in users information problems during online searching (1997)
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- Pages
- S.323-334
- Type
- a
-
Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009)
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- Abstract
- In this research, we aim to identify factors that significantly affect the clickthrough of Web searchers. Our underlying goal is determine more efficient methods to optimize the clickthrough rate. We devise a clickthrough metric for measuring customer satisfaction of search engine results using the number of links visited, number of queries a user submits, and rank of clicked links. We use a neural network to detect the significant influence of searching characteristics on future user clickthrough. Our results show that high occurrences of query reformulation, lengthy searching duration, longer query length, and the higher ranking of prior clicked links correlate positively with future clickthrough. We provide recommendations for leveraging these findings for improving the performance of search engine retrieval and result ranking, along with implications for search engine marketing.
- Date
- 22. 3.2009 17:49:11
- Source
- Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.557-570
- Type
- a
-
Spink, A.; Greisdorf, H.: Users' partial relevance judgements during online searching (1997)
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- Abstract
- Reports results of research to examine users conducting their initial online search on a particular information problem. Findings from 3 separate studies of relevance judgements by 44 initial search users were examined, including 2 studies of 13 end users and a study of 18 user engaged in mediated online searches. Number of items was judged on the scale 'relevant', 'patially relevant' and 'not rlevant'. Results suggest that: a relationship exists between partially rlevant items retrieved anch changes in the users' information problem or question during an information seeking process; partial relevance judgements play an important role for users in the early stages of seeking information on a particular information problem; and 'highly' relevant items may or may not be the only items useful at the early stages of users' information seeking processes
- Source
- Online and CD-ROM review. 21(1997) no.5, S.271-280
- Type
- a
-
Spink, A.; Cole, C.: ¬A multitasking framework for cognitive information retrieval (2005)
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- Abstract
- Information retrieval (IR) research has developed considerably since the 1950's to include consideration of more cognitive, interactive and iterative processes during the interaction between humans and IR or Web systems (Ingwersen, 1992, 1996). Interactive search sessions by humans with IR systems have been depicted as interactive IR models (Saracevic, 1997). Human-IR system interaction is also modeled as taking place within the context of broader human information behavior (HIB) processes (Spink et al., 2002). Research into the human or cognitive (user modeling) aspects of IR is a growing body of research on user interactivity, task performance and measures for observing user interactivity. The task context and situational characteristics of users' searches and evaluation have also been identified as key elements in a user's interaction with an IR system (Cool and Spink, 2002; Vakkari, 2003). Major theorized interactive IR models have been proposed relating to the single search episode, including Ingwersen's (1992,1996) Cognitive Model of IR Interaction, Belkin et al.'s (1995) Episodic Interaction Model, and Saracevic's (1996,1997) Stratified Model of IR Interaction. In this chapter we examine Saracevic's Stratified Model of IR Interaction and extend the model within the framework of cognitive IR (CIR) to depict CIR as a multitasking process. This chapter provides a new direction for CIR research by conceptualizing IR with a multitasking context. The next section of the chapter defines the concept of multitasking in the cognitive sciences and Section 3 discusses the emerging understanding of multitasking information behavior. In Section 4, cognitive IR is depicted within a multitasking framework using Saracevic's (1996, 1997) Stratified Model of IR Interaction. In Section 5, we link information searching and seeking models together, via Saracevic's Stratified Model of IR Interaction, but starting with a unitask model of HIB. We begin to model multitasking in cognitive IR in Section 6. In Sections 7 and 8, we increase the complexity of our developing multitasking model of cognitive IR by adding coordinating mechanisms, including feedback loops. Finally, in Section 9, we conclude the chapter and indicate future directions for further research.
- Date
- 19. 1.2007 12:55:22
- Pages
- S.99-112
- Source
- New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
- Type
- a
-
Jansen, B.J.; Spink, A.: ¬An analysis of Web searching by European Allthe Web.com users (2005)
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- Abstract
- The Web has become a worldwide source of information and a mainstream business tool. It is changing the way people conduct the daily business of their lives. As these changes are occurring, we need to understand what Web searching trends are emerging within the various global regions. What are the regional differences and trends in Web searching, if any? What is the effectiveness of Web search engines as providers of information? As part of a body of research studying these questions, we have analyzed two data sets collected from queries by mainly European users submitted to AlltheWeb.com on 6 February 2001 and 28 May 2002. AlltheWeb.com is a major and highly rated European search engine. Each data set contains approximately a million queries submitted by over 200,000 users and spans a 24-h period. This longitudinal benchmark study shows that European Web searching is evolving in certain directions. There was some decline in query length, with extremely simple queries. European search topics are broadening, with a notable percentage decline in sexual and pornographic searching. The majority of Web searchers view fewer than five Web documents, spending only seconds on a Web document. Approximately 50% of the Web documents viewed by these European users were topically relevant. We discuss the implications for Web information systems and information content providers.
- Source
- Information processing and management. 41(2005) no.2, S.361-382
- Type
- a
-
Spink, A.: Information behavior : an evolutionary instinct (2010)
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- Abstract
- Information behavior has emerged as an important aspect of human life, however our knowledge and understanding of it is incomplete and underdeveloped scientifically. Research on the topic is largely contemporary in focus and has generally not incorporated results from other disciplines. In this monograph Spink provides a new understanding of information behavior by incorporating related findings, theories and models from social sciences, psychology and cognition. In her presentation, she argues that information behavior is an important instinctive sociocognitive ability that can only be fully understood with a highly interdisciplinary approach. The leitmotivs of her examination are three important research questions: First, what is the evolutionary, biological and developmental nature of information behavior? Second, what is the role of instinct versus environment in shaping information behavior? And, third, how have information behavior capabilities evolved and developed over time? Written for researchers in information science as well as social and cognitive sciences, Spink's controversial text lays the foundation for a new interdisciplinary theoretical perspective on information behavior that will not only provide a more holistic framework for this field but will also impact those sciences, and thus also open up many new research directions.
- Footnote
- Rez. in: iwp 62(2011) H.1, S.48 (D. Lewandowski): "... Es ist sehr schade, dass die Autorin aus diesem interessanten und für die Zukunft des Fachs sicherlich entscheidenden Thema nicht mehr gemacht hat. Gerade bei einem Thema, das noch nicht intensiv beackert wurde, ist eine ausführliche Darstellung von großer Bedeutung. Auch in Hinblick auf die Unmenge an Literatur, die in diesem Buch zitiert wird, erscheint die Form der Darstellung in keiner Weise angemessen. Ebenso unangemessen wirkt der Preis von 85 Euro für dieses schmale Werk, welches auch gut in der Form von einem oder zwei längeren Aufsätzen hätte veröffentlicht werden können."
- Pages
- XXVIII, 85 S
-
Spink, A.: Information and a sustainable future (1995)
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- Source
- Libri. 45(1995) nos.3/4, S.203-208
- Type
- a
-
Jansen, B.J.; Spink, A.; Saracevic, T.: Real life, real users and real needs : a study and analysis of users queries on the Web (2000)
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- Source
- Information processing and management. 36(2000) no.2, S.207-227
- Type
- a
-
Khopkar, Y.; Spink, A.; Giles, C.L.; Shah, P.; Debnath, S.: Search engine personalization : An exploratory study (2003)
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-
Spink, A.: Interactive information seeking and retrieving : a third feedback framework (1996)
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- Abstract
- Information science is beginning to explore feedback as a key concept within information seeking and retrieving methods. Feedback has been a fundamental element in mmany cybernetic and social models. Gives an overview of feedback within the cybernetics and social frameworks. Compares these feedback concepts with the interactive feedback concept evolving within the framework of information seeking and retrieving, based on their conceptualization of the feedback loop and notion of information
- Pages
- S.10-15
- Source
- Global complexity: information, chaos and control. Proceedings of the 59th Annual Meeting of the American Society for Information Science, ASIS'96, Baltimore, Maryland, 21-24 Oct 1996. Ed.: S. Hardin
- Type
- a
-
Wolfram, D.; Spink, A.; Jansen, B.J.; Saracevic, T.: Vox populi : the public searching of the Web (2001)
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- Source
- Journal of the American Society for Information Science and technology. 52(2001) no.12, S.1073-1074
- Type
- a
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Spink, A.; Saracevic, T.: Human-computer interaction in information retrieval : nature and manifestations of feedback (1998)
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- Abstract
- Develops a theoretical framework for expressing the nature of feedback as a critical process in interactive information retrieval. Feedback concepts from cybernetics and social sciences perspectives are used to develop a concept of information feedback applicable to information retrieval. Adapts models from human-computer interaction and interactive information retrieval as a framework for studying the manifestations of feedback in information retrieval. Presents results from an empirical study of real-life interactions between users, professional mediators and an information retrieval system computer. Presents data involving 885 feedback loops classified in 5 categories. Presents a connection between the theoretical framework and empirical observations and provides a number of pragmatic and research suggestions
- Footnote
- Contribution to a special section of articles related to human-computer interaction and information retrieval
- Source
- Interacting with computers. 10(1998) no.3, S.249-267
- Type
- a
