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- editor's%3a%22Westf%c3%A4lisches museumsamt M%c3%bibster%2c institut f%c3%bcr museumskunde berlin%22 2
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"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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- Classification
- BF F 436.60
- Date
- 22. 2.2008 14:05:48
- KAB
- BF F 436.60
- Type
- m
-
Teaching Library : eine Kernaufgabe für Bibliotheken (2007)
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- Type
- m
Subjects
- Auskunftsdienst / Qualitätsatandards / München / Stadtbibliothek (ÖVK) 1
- Auskunftsdienst / Stressbewältigung (ÖVK) 1
- Auskunftsinterview / Face-to-Face-Interaktion (ÖVK) 1
- Auskunftsstandards / Chance-Management-Prozess (ÖVK) 1
- Bibliothek / Auskunftsqualität (ÖVK) 1
- Bibliothek / Benutzerschulung (GBV) 1
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung 1
- Deutschland / Wissenschaftliche Bibliothek / Lernort / Informationsvermittlung / Medienkompetenz 1
- Deutschland / Öffentliche Bibliothek / Lernort / Informationsvermittlung / Medienkompetenz 1
- Qualitätsmanagement / Bibliotheksbenutzung / Informationsvermittlung (ÖVK) 1
- More… Less…