Owens, I.; Wilson, T.; Abell, A.: Information and business performance : a study of information systems and services in high performing companies (1996)
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- Abstract
- Reports results of a study, conducted on behalf of the British Library to investigate the link between effective business information systems and business performance. The theoretical model derived in the project was tested in 12 selected high performing companies, results being obtained from interviews with senior managers and questionnaire surveys of other staff members. Results are reported in full for each case study (the company name withheld) and illustrated a lack of coherent information policy in many of the companies surveyed. Information professionals have seen their influence diminish and they have been slow to embrace new technology. Many companies were seen to place emphasis on internally generated information, with little regard for external information sources. Hiwever, a small number of companies, senior staff have started to recognize the potential of information management concepts as a route to future business success
- Theme
- Information Resources Management
