Adams, K.C.: Word wranglers : Automatic classification tools transform enterprise documents from "bags of words" into knowledge resources (2003)
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- Abstract
- Taxonomies are an important part of any knowledge management (KM) system, and automatic classification software is emerging as a "killer app" for consumer and enterprise portals. A number of companies such as Inxight Software , Mohomine, Metacode, and others claim to interpret the semantic content of any textual document and automatically classify text on the fly. The promise that software could automatically produce a Yahoo-style directory is a siren call not many IT managers are able to resist. KM needs have grown more complex due to the increasing amount of digital information, the declining effectiveness of keyword searching, and heterogeneous document formats in corporate databases. This environment requires innovative KM tools, and automatic classification technology is an example of this new kind of software. These products can be divided into three categories according to their underlying technology - rules-based, catalog-by-example, and statistical clustering. Evolving trends in this market include framing classification as a cyborg (computer- and human-based) activity and the increasing use of extensible markup language (XML) and support vector machine (SVM) technology. In this article, we'll survey the rapidly changing automatic classification software market and examine the features and capabilities of leading classification products.
