Search (5 results, page 1 of 1)

  • × author_ss:"Bilal, D."
  • × theme_ss:"Benutzerstudien"
  1. Bilal, D.; Kirby, J.: Differences and similarities in information seeking : children and adults as Web users (2002) 0.00 
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    Abstract
    This study examined the success and information seeking behaviors of seventh-grade science students and graduate students in information science in using Yahooligans! Web search engine/directory. It investigated these users' cognitive, affective, and physical behaviors as they sought the answer for a fact-finding task. It analyzed and compared the overall patterns of children's and graduate students' Web activities, including searching moves, browsing moves, backtracking moves, looping moves, screen scrolling, target location and deviation moves, and the time they took to complete the task. The authors applied Bilal's Web Traversal Measure to quantify these users' effectiveness, efficiency, and quality of moves they made. Results were based on 14 children's Web sessions and nine graduate students' sessions. Both groups' Web activities were captured online using Lotus ScreenCam, a software package that records and replays online activities in Web browsers. Children's affective states were captured via exit interviews. Graduate students' affective states were extracted from the journal writings they kept during the traversal process. The study findings reveal that 89% of the graduate students found the correct answer to the search task as opposed to 50% of the children. Based on the Measure, graduate students' weighted effectiveness, efficiency, and quality of the Web moves they made were much higher than those of the children. Regardless of success and weighted scores, however, similarities and differences in information seeking were found between the two groups. Yahooligans! poor structure of keyword searching was a major factor that contributed to the "breakdowns" children and graduate students experienced. Unlike children, graduate students were able to recover from "breakdowns" quickly and effectively. Three main factors influenced these users' performance: ability to recover from "breakdowns", navigational style, and focus on task. Children and graduate students made recommendations for improving Yahooligans! interface design. Implications for Web user training and system design improvements are made.
    Footnote
    Beitrag in einem Themenheft: "Issues of context in information retrieval (IR)"
    Source
    Information processing and management. 38(2002) no.5, S.649-670
  2. Bilal, D.: Children's use of the Yahooligans! Web search engine : II. Cognitive and physical behaviors on research tasks (2001) 0.00 
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    Abstract
    This study reports the results of Part 11 of a research project that investigated the cognitive and physical behaviors of middle school students in using Yahooligans! Seventeen students in the seventh grade searched Yahooligans! to locate relevant information for an assigned research task. Sixty-nine percent partially succeeded, while 31 % failed. Children had difficulty completing the task mainly because they lacked adequate level of research skills and approached the task by seeking specific answers. Children's cognitive and physical behaviors varied by success levels. Similarities and differences in children's cognitive and physical behaviors were found between the research task and the factbased task they performed in the previous study. The present study considers the impact of prior experience in using the Web, domain knowledge, topic knowledge, and reading ability on children's success. It reports the overall patterns of children's behaviors, including searching and browsing moves, backtracking and looping moves, and navigational styles, as well as the time taken to complete the research task. Children expressed their information needs and provided recommendations for improving the interface design of Yahooligans! Implications for formal Web training and system design improvements are discussed
    Source
    Journal of the American Society for Information Science and technology. 52(2001) no.2, S.118-136
  3. Bilal, D.: Children's use of the Yahooligans! Web search engine : I. Cognitive, physical, and affective behaviors on fact-based search tasks (2000) 0.00 
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    Abstract
    This study reports on the first part of a research project that investigated children's cognitive, affective, and physical behaviors as they use the Yahooligans! search engine to find information on a specific search task. 27 seventh-grade science children from a middle school located in Knoxville, Tennessee participated in the period. Their cognitive and physical behaviors were captured using Lotus ScreenCam, a Windows based software package that captures and replays activities recorded in Web browsers, such as Netscape. Their affective states were captured via a one-on-one exit interview. A new measure called "Web traversal measure" was developed to measure children's "weighted" traversal effectiveness and efficiency scores, as well as their quality moves in Yahooligans! Children's prior experience in using the Internet/Web and their knowledge of the Yahooligans! interface were gathered via a questionnaire. The findings provided insights into children's bahviors and success, as their weighted traversal effectiveness and efficiency scores, as well as quality moves. Implications for user training and system design are discussed
    Source
    Journal of the American Society for Information Science. 51(2000) no.7, S.646-665
  4. Bilal, D.: Children's use of the Yahooligans! Web search engine : III. Cognitive and physical behaviors on fully self-generated search tasks (2002) 0.00 
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    Abstract
    Bilal, in this third part of her Yahooligans! study looks at children's performance with self-generated search tasks, as compared to previously assigned search tasks looking for differences in success, cognitive behavior, physical behavior, and task preference. Lotus ScreenCam was used to record interactions and post search interviews to record impressions. The subjects, the same 22 seventh grade children in the previous studies, generated topics of interest that were mediated with the researcher into more specific topics where necessary. Fifteen usable sessions form the basis of the study. Eleven children were successful in finding information, a rate of 73% compared to 69% in assigned research questions, and 50% in assigned fact-finding questions. Eighty-seven percent began using one or two keyword searches. Spelling was a problem. Successful children made fewer keyword searches and the number of search moves averaged 5.5 as compared to 2.4 on the research oriented task and 3.49 on the factual. Backtracking and looping were common. The self-generated task was preferred by 47% of the subjects.
    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.13, S.1170-1183
  5. Bilal, D.; Wang, P.: Children's conceptual structures of science categories and the design of Web directories (2005) 0.00 
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    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.12, S.1303-1315

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