Cardinali, R.: ¬An analysis of productivity improvements through the use of graphic user interfaces (1993)
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- Abstract
- Reports the findings of a study, conducted by Temple, Barker and Sloane Inc., MA, which identified 7 measurable benefits of graphic user interfaces to computerized information retrieval systems; higher speed; more accurate work; higher productivity; less frustration; less fatigue, more facilities to self teach and explore system; greater facilities for novices to learn more about the system's capabilities. Concludes that, when compared with character based user interfaces, graphic user interfaces generate higher work outputs per work hour through higher productivity; higher work output per employee through lower levels of frustration and fatigue; and greater returns on information technology investment through reduced demand for user training
