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  • × author_ss:"Cole, C."
  • × author_ss:"Beheshti, J."
  1. Large, A.; Beheshti, J.; Cole, C.: Information architecture for the Web : the IA matrix approach to designing children's portals (2002) 0.01
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    Abstract
    The article presents a matrix that can serve as a tool for designing the information architecture of a Web portal in a logical and systematic manner. The information architect begins by inputting the portal's objective, target user, and target content. The matrix then determines the most appropriate information architecture attributes for the portal by filling in the Applied Information Architecture portion of the matrix. The article discusses how the matrix works using the example of a children's Web portal to provide access to museum information.
    Footnote
    Teil eines Themenschwerpunktes Information architecture
    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.10, S.831.838
  2. Cole, C.; Leide, J.E.; Large, A,; Beheshti, J.; Brooks, M.: Putting it together online : information need identification for the domain novice user (2005) 0.00
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    Abstract
    Domain novice users in the beginning stages of researching a topic find themselves searching for information via information retrieval (IR) systems before they have identified their information need. Pre-Internet access technologies adapted by current IR systems poorly serve these domain novice users, whose behavior might be characterized as rudderless and without a compass. In this article we describe a conceptual design for an information retrieval system that incorporates standard information need identification classification and subject cataloging schemes, called the INIIReye System, and a study that tests the efficacy of the innovative part of the INIIReye System, called the Associative Index. The Associative Index helps the user put together his or her associative thoughts-Vannevar Bush's idea of associative indexing for his Memex machine that he never actually described. For the first time, data from the study reported here quantitatively supports the theoretical notion that the information seeker's information need is identified through transformation of his/her knowledge structure (i.e., the seeker's cognitive map or perspective an the task far which information is being sought).
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.7, S.684-694
  3. Leide, J.E.; Cole, C.; Beheshti, J.; Large, A.; Lin, Y.: Task-based information retrieval : structuring undergraduate history essays for better course evaluation using essay-type visualizations (2007) 0.00
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    Abstract
    When domain novices are in C.C. Kuhlthau's (1993) Stage 3, the exploration stage of researching an assignment, they often do not know their information need; this causes them to go back to Stage 2, the topic-selection stage, when they are selecting keywords to formulate their query to an Information Retrieval (IR) system. Our hypothesis is that instead of going backward, they should be going forward toward a goal state-the performance of the task for which they are seeking the information. If they can somehow construct their goal state into a query, this forward-looking query better operationalizes their information need than does a topic-based query. For domain novice undergraduates seeking information for a course essay, we define their task as selecting a high-impact essay structure which will put the students' learning on display for the course instructor who will evaluate the essay. We report a study of first-year history undergraduate students which tested the use and effectiveness of "essay type" as a task-focused query-formulation device. We randomly assigned 78 history undergraduates to an intervention group and a control group. The dependent variable was essay quality, based on (a) an evaluation of the student's essay by a research team member, and (b) the marks given to the student's essay by the course instructor. We found that conscious or formal consideration of essay type is inconclusive as a basis of a task-focused query-formulation device for IR.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.9, S.1227-1241
  4. Cole, C.; Beheshti, J.; Abuhimed, D.; Lamoureux, I.: ¬The end game in Kuhlthau's ISP Model : knowledge construction for grade 8 students researching an inquiry-based history project (2015) 0.00
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    Abstract
    This article reports on a field study of the information behavior of Grade 8 students researching an inquiry-based class history project. Kuhlthau's 7-stage Information Search Process (ISP) model forms the conceptual framework for the study. The aim of the study was to define an end game for the ISP model by answering the following question: How do the student participants' feelings, thoughts, and information behavior lead to the construction of new knowledge? Study findings tentatively indicate that knowledge construction results from an iterative process between the student and information, which can be divided into 3 phases. In the first phase, the students formulate questions from their previous knowledge to start knowledge construction; in the second phase, newly found topic information causes students to ask questions; and in the third phase, the students answer the questions asked by this newly found topic information. Based on these results and Kuhlthau's own ISP stage 7 assessment definition of the ISP model end game, we propose a model of knowledge construction inserted as an extra row in the ISP model framework.
    Source
    Journal of the Association for Information Science and Technology. 66(2015) no.11, S.2249-2266
  5. Cole, C.; Leide, J.; Beheshti, J.; Large, A.; Brooks, M.: Investigating the Anomalous States of Knowledge hypothesis in a real-life problem situation : a study of history and psychology undergraduates seeking information for a course essay (2005) 0.00
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    Abstract
    The authors present a study of the real-life information needs of 59 McGill University undergraduates researching essay topics for either a history or psychology course, interviewed just after they had selected their essay topic. The interview's purpose was to transform the undergraduate's query from general topic terms, based an vague conceptions of their essay topic, to an information need-based query. To chart the transformation, the authors investigate N. J. Belkin, R. N. Oddy, and H. M. Brooks' Anomalous States of Knowledge (ASK) hypothesis (1982a, 1982b), which links the user's ASK to a relevant document set via a common code based an structural facets. In the present study an interoperable structural code based an eight essay styles is created, then notions of structural facets compatible with a highimpact essay structure are presented. The important findings of the study are: (a) the undergraduates' topic statements and terms derived from it do not constitute an effective information need statement because for most of the subjects in the study the topic terms conformed to a low-impact essay style; (b) essay style is an effective interoperable structural code for charting the evolution of the undergraduate's knowledge state from ASK to partial resolution of the ASK in an information need statement.
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.14, S.1544-1554
  6. Yi, K.; Beheshti, J.; Cole, C.; Leide, J.E.; Large, A.: User search behavior of domain-specific information retrieval systems : an analysis of the query logs from PsycINFO and ABC-Clio's Historical Abstracts/America: History and Life (2006) 0.00
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    Abstract
    The authors report the findings of a study that analyzes and compares the query logs of PsycINFO for psychology and the two history databases of ABC-Clio: Historical Abstracts and America: History and Life to establish the sociological nature of information need, searching, and seeking in history versus psychology. Two problems are addressed: (a) What level of query log analysis - by individual query terms, by co-occurrence of word pairs, or by multiword terms (MWTs) - best serves as data for categorizing the queries to these two subject-bound databases; and (b) how can the differences in the nature of the queries to history versus psychology databases aid in our understanding of user search behavior and the information needs of their respective users. The authors conclude that MWTs provide the most effective snapshot of user searching behavior for query categorization. The MWTs to ABC-Clio indicate specific instances of historical events, people, and regions, whereas the MWTs to PsycINFO indicate concepts roughly equivalent to descriptors used by PsycINFO's own classification scheme. The average length of queries is 3.16 terms for PsycINFO and 3.42 for ABC-Clio, which breaks from findings for other reference and scholarly search engine studies, bringing query length closer in line to findings for general Web search engines like Excite.
    Source
    Journal of the American Society for Information Science and Technology. 57(2006) no.9, S.1208-1220
  7. Leide, J.E.; Large, A.; Beheshti, J.; Brooks, M.; Cole, C.: Visualization schemes for domain novices exploring a topic space : the navigation classification scheme (2003) 0.00
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    Abstract
    In this article and two other articles which conceptualize a future stage of the research program (Leide, Cole, Large, & Beheshti, submitted for publication; Cole, Leide, Large, Beheshti, & Brooks, in preparation), we map-out a domain novice user's encounter with an IR system from beginning to end so that appropriate classification-based visualization schemes can be inserted into the encounter process. This article describes the visualization of a navigation classification scheme only. The navigation classification scheme uses the metaphor of a ship and ship's navigator traveling through charted (but unknown to the user) waters, guided by a series of lighthouses. The lighthouses contain mediation interfaces linking the user to the information store through agents created for each. The user's agent is the cognitive model the user has of the information space, which the system encourages to evolve via interaction with the system's agent. The system's agent is an evolving classification scheme created by professional indexers to represent the structure of the information store. We propose a more systematic, multidimensional approach to creating evolving classification/indexing schemes, based on where the user is and what she is trying to do at that moment during the search session.
    Source
    Information processing and management. 39(2003) no.6, S.923-940
  8. Beheshti, J.; Cole, C.; Abuhimed, D.; Lamoureux, I.: Tracking middle school students' information behavior via Kuhlthau's ISP Model : temporality (2015) 0.00
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    Abstract
    The article reports a field study investigating the temporality of the information behavior of 44 grade 8 students from initiation to completion of their school inquiry-based history project. The conceptual framework for the study is Kuhlthau's 6-stage information-search process (ISP) model. The objective of the study is to test and extend ISP model concepts. As per other ISP model studies, our study measured the evolution of the feelings, thoughts, and actions of the study participants over the 3-month period of their class project. The unique feature of this study is the unlimited access the researchers had to a real-life history class, resulting in 12 separate measuring periods. We report 2 important findings of the study. First, through factor analysis, we determined 5 factors that define the temporality of completing an inquiry-based project for these grade 8 students. The second main finding is the importance of the students' consultations with their classmates, siblings, parents, and teachers in the construction of the knowledge necessary to complete their project.
    Source
    Journal of the Association for Information Science and Technology. 66(2015) no.5, S.943-960
  9. Cole, C.; Beheshti, J.; Leide, J. E.; Large, A.: Interactive information retrieval : bringing the user to a selection state (2005) 0.00
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    Abstract
    There have been various approaches to conceptualizing interactive information retrieval (IR), which can be generally divided into system and user approaches (Hearst, 1999; cf. also Spink, 1997). Both system and user approaches define user-system interaction in terms of the system and the user reacting to the actions or behaviors of the other: the system reacts to the user's input; the user to the output of the system (Spink, 1997). In system approach models of the interaction, e.g., Moran (1981), "[T]he user initiates an action or operation and the system responds in some way which in turn leads the user to initiate another action and so on" (Beaulieu, 2000, p. 433). In its purest form, the system approach models the user as a reactive part of the interaction, with the system taking the lead (Bates, 1990). User approaches, on the other hand, in their purest form wish to insert a model of the user in all its socio-cognitive dimensions, to the extent that system designers consider such approaches impractical (Vakkari and Jarvelin, 2005, Chap. 7, this volume). The cognitive approach to IR interaction attempts to overcome this divide (Ruthven, 2005, Chap. 4, this volume; Vakkari and Jarvelin, 2005 Chap. 7, this volume) by representing the cognitive elements of both system designers and the user in the interaction model (Larsen and Ingwersen, 2005 Chap. 3, this volume). There are cognitive approach researchers meeting in a central ground from both the system and user side. On the system side, are computer scientists employing cognitive research to design more effective IR systems from the point of view of the user's task (Nathan, 1990; Fischer, Henninger, and Redmiles, 1991; O'Day and Jeffries, 1993; Russell et al., 1993; Kitajima and Polson, 1996; Terwilliger and Polson, 1997). On the user side are cognitive approach researchers applying methods, concepts and models from psychology to design systems that are more in tune with how users acquire information (e.g., Belkin, 1980; Ford (2005, Chap. 5, this volume); Ingwersen (Larsen and Ingwersen, 2005, Chap. 3, this volume); Saracevic, 1996; Vakkari (Vakkari and Jarvelin, 2005, Chap. 7, this volume)).
    Series
    The information retrieval series, vol. 19
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
  10. Cole, C.; Lin, Y.; Leide, J.; Large, A.; Beheshti, J.: ¬A classification of mental models of undergraduates seeking information for a course essay in history and psychology : preliminary investigations into aligning their mental models with online thesauri (2007) 0.00
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    Abstract
    The article reports a field study which examined the mental models of 80 undergraduates seeking information for either a history or psychology course essay when they were in an early, exploration stage of researching their essay. This group is presently at a disadvantage when using thesaurus-type schemes in indexes and online search engines because there is a disconnect between how domain novice users of IR systems represent a topic space and how this space is represented in the standard IR system thesaurus. The study attempted to (a) ascertain the coding language used by the 80 undergraduates in the study to mentally represent their topic and then (b) align the mental models with the hierarchical structure found in many thesauri. The intervention focused the undergraduates' thinking about their topic from a topic statement to a thesis statement. The undergraduates were asked to produce three mental model diagrams for their real-life course essay at the beginning, middle, and end of the interview, for a total of 240 mental model diagrams, from which we created a 12-category mental model classification scheme. Findings indicate that at the end of the intervention, (a) the percentage of vertical mental models increased from 24 to 35% of all mental models; but that (b) 3rd-year students had fewer vertical mental models than did 1st-year undergraduates in the study, which is counterintuitive. The results indicate that there is justification for pursuing our research based on the hypothesis that rotating a domain novice's mental model into a vertical position would make it easier for him or her to cognitively connect with the thesaurus's hierarchical representation of the topic area.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.13, S.2092-2104