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Furner, J.; Willett, P.: ¬A survey of hypertext-based public-access point-of-information systems in UK libraries (1995) 0.00
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Abstract

We have recently completed a survey of the operational use of hypertext-based information systems in academic, public and special libraries in the UK. A literatur search, questionnaire and both telephone and face-to-face interviews demonstrate that the principle application of hypertext systems is for the implementation of public-access point-of-information systems, which provide guidance to the users of local information resources. In this paper, we describe the principle issuse relating to the design and usage of these systems that were raised in the interviews and that we experienced when using the systems for ourselves. We then present a set of technical recommendations with the intention of helping the developers of future systems, with special attention being given to the need to develop effective methods for system evaluation

Source

Journal of information science. 21(1995) no.4, S.243-255
Furner, J.: On Recommending (2002) 0.00
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Abstract

By "recommending'' Furner refers to collaborative filtering where multiple user rankings of items are used to create a single new ranking for a user, or to a system itself generating rankings of items for its users. This would include document retrieval systems as a subset recommending systems in the second instance, but in the first would make document retrieval system and recommending system synonyms. Information seeking actions are classified either as evaluative (determining the worth of an item), recommending (expressing perceived worth), or informative (examining the content of an item). The task of the information retrieval system is to be to predict the particular ordering that the user would specify in a given context, given complete knowledge of the collection. Citations may be considered as the result of evaluative and recommending decisions by the author, and assigned index terms may be considered as the same sort of decisions by the indexer. The selection of relevant documents by a searcher from a list also involves evaluative and recommending decisions. This suggests that searchers should have the opportunity to bring multiple ranking techniques to bear.

Source

Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.747-763

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