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Abstract

Discusses the features of multimedia products and those features which allow interaction, and considers the key differences between home and work use of information CD-ROMs. Sets out the criteria for the evaluation of products that are likely to contribute to the overall evaluation. These include: the information itself; methods of access; output of information; the quality and appropriateness of the media objects presented; interactive features; aesthetics and creativity; and performance, reliability and robustness

Source

Managing information. 2(1995) no.12, S.38-40

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Abstract

Multimedia information systems, supplied on CD-ROM, are fast becoming a popular consumer product. A huge and growing range of titles is available from high street computer, electronic goods and book shops. Provides a compact set of evaluation criteria for these products, using established methods in the fields of human-computer interaction (HCI), computer-assisted learning (CAL), and information retrieval. The needs and desires of the home user are substantially different from those of the workplace or education user. Observation from product use, and an interview study with home multimedia users, suggests that factors such as aesthetics, levels of interactivity and information content may be crucially important in user satisfaction. Factors such as interface clarity and consistency may be less important than in workplace systems