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Koshman, S.: Testing user interaction with a prototype visualization-based information retrieval system (2005) 0.00
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Abstract

The VIBE (Visual Information Browsing Environment) prototype system, which was developed at Molde College in Norway in conjunction with researchers at the University of Pittsburgh, allows users to evaluate documents from a retrieved set that is graphically represented as geometric icons within one screen display. While the formal modeling behind VIBE and other information visualization retrieval systems is weIl known, user interaction with the system is not. This investigation tested the designer assumption that VIBE is a tool for a smart (expert) user and asked: What are the effects of the different levels of user expertise upon VIBE usability? Three user groups including novices, online searching experts, and VIBE system experts totaling 31 participants were tested over two sessions with VIBE. Participants selected appropriate features to complete tasks, but did not always solve the tasks correctly. Task timings improved over repeated use with VIBE and the nontypical visually oriented tasks were resolved more successfully than others. Statistically significant differences were not found among all parameters examined between novices and online experts. The VIBE system experts provided the predicted baseline for this study and the VIBE designer assumption was shown to be correct. The study's results point toward further exploration of cognitive preattentive processing, which may help to understand better the novice/expert paradigm when testing a visualized interface design for information retrieval.

Source

Journal of the American Society for Information Science and Technology. 56(2005) no.8, S.824-833
Koshman, S.: Comparing usability between a visualization and text-based system for information retrieval (2004) 0.00
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Abstract

This investigation tested the designer assumption that VIBE is a tool for an expert user and asked: what are the effects of user expertise on usability when VIBE's non-traditional interface is compared with a more traditional text-based interface? Three user groups - novices, online searching experts, and VIBE system experts - totaling 31 participants, were asked to use and compare VIBE to a more traditional text-based system, askSam. No significant differences were found; however, significant performance differences were found for some tasks on the two systems. Participants understood the basic principles underlying VIBE although they generally favored the askSam system. The findings suggest that VIBE is a learnable system and its components have pragmatic application to the development of visualized information retrieval systems. Further research is recommended to maximize the retrieval potential of IR visualization systems.