Lamy, J.-P.: ¬L'¬entretien de reference : une notion a introduire dans un enseignement renove (1998)
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- Abstract
- Examines the concept of reference work and the reference interview. For some years, French librarianship has been open to the idea of reference service but the aspect of relating to the user does not feature in either manuals or in training. The concept of reference interview developed several decades ago, by British and American librarians, has led them to create initial training programmes for this work. Makes practical suggestions adaptation to the teaching of librarianship and information work in France
