Mai, J.-E.: Folksonomies and the new order : authority in the digital disorder (2011)
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- Abstract
- While the organization and representation of information and knowledge have historically been done by professionals, the rise of social media has spread the notion that this can be done more collaboratively. A more collaborative approach would entail a change in the role of professionals and in the goals and values of the systems. This paper explores the notion of authority and the role of professionals in a changing environment where more people participate in the organization and representation of information and knowledge. The paper questions the traditional role of the professionals and argues that systems must be designed to facilitate trust and authority, and that the authority of folksonomies and systems comes from the users' collective interpretations and meaning production.
