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  • × author_ss:"Yuan, X."
  • × author_ss:"Belkin, N.J."
  1. Yuan, X.; Belkin, N.J.: Evaluating an integrated system supporting multiple information-seeking strategies (2010) 0.01 
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    Abstract
    Many studies have demonstrated that people engage in a variety of different information behaviors when engaging in information seeking. However, standard information retrieval systems such as Web search engines continue to be designed to support mainly one such behavior, specified searching. This situation has led to suggestions that people would be better served by information retrieval systems which support different kinds of information-seeking strategies. This article reports on an experiment comparing the retrieval effectiveness of an integrated interactive information retrieval (IIR) system which adapts to support different information-seeking strategies with that of a standard baseline IIR system. The experiment, with 32 participants each searching on eight different topics, indicates that using the integrated IIR system resulted in significantly better user satisfaction with search results, significantly more effective interaction, and significantly better usability than that using the baseline system.
    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.10, S.1987-2010
  2. Yuan, X.; Belkin, N.J.: Investigating information retrieval support techniques for different information-seeking strategies (2010) 0.00 
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    Abstract
    We report on a study that investigated the efficacy of four different interactive information retrieval (IIR) systems, each designed to support a specific information-seeking strategy (ISS). These systems were constructed using different combinations of IR techniques (i.e., combinations of different methods of representation, comparison, presentation and navigation), each of which was hypothesized to be well suited to support a specific ISS. We compared the performance of searchers in each such system, designated experimental, to an appropriate baseline system, which implemented the standard specified query and results list model of current state-of-the-art experimental and operational IR systems. Four within-subjects experiments were conducted for the purpose of this comparison. Results showed that each of the experimental systems was superior to its baseline system in supporting user performance for the specific ISS (that is, the information problem leading to that ISS) for which the system was designed. These results indicate that an IIR system, which intends to support more than one kind of ISS, should be designed within a framework which allows the use and combination of different IR support techniques for different ISSs.
    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.8, S.1543-1563
  3. Murdock, V.; Kelly, D.; Croft, W.B.; Belkin, N.J.; Yuan, X.: Identifying and improving retrieval for procedural questions (2007) 0.00 
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    Abstract
    People use questions to elicit information from other people in their everyday lives and yet the most common method of obtaining information from a search engine is by posing keywords. There has been research that suggests users are better at expressing their information needs in natural language, however the vast majority of work to improve document retrieval has focused on queries posed as sets of keywords or Boolean queries. This paper focuses on improving document retrieval for the subset of natural language questions asking about how something is done. We classify questions as asking either for a description of a process or asking for a statement of fact, with better than 90% accuracy. Further we identify non-content features of documents relevant to questions asking about a process. Finally we demonstrate that we can use these features to significantly improve the precision of document retrieval results for questions asking about a process. Our approach, based on exploiting the structure of documents, shows a significant improvement in precision at rank one for questions asking about how something is done.
    Source
    Information processing and management. 43(2007) no.1, S.181-203

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