Search (12 results, page 1 of 1)

  • × author_ss:"Zhang, Y."
  • × year_i:[2010 TO 2020}
  1. Zhang, Y.: Beyond quality and accessibility : source selection in consumer health information searching (2014) 0.00
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    Abstract
    A systematic understanding of factors and criteria that affect consumers' selection of sources for health information is necessary for the design of effective health information services and information systems. However, current studies have overly focused on source attributes as indicators for 2 criteria, source quality and accessibility, and overlooked the role of other factors and criteria that help determine source selection. To fill this gap, guided by decision-making theories and the cognitive perspective to information search, we interviewed 30 participants about their reasons for using a wide range of sources for health information. Additionally, we asked each of them to report a critical incident in which sources were selected to fulfill a specific information need. Based on the analysis of the transcripts, 5 categories of factors were identified as influential to source selection: source-related factors, user-related factors, user-source relationships, characteristics of the problematic situation, and social influences. In addition, about a dozen criteria that mediate the influence of the factors on source-selection decisions were identified, including accessibility, quality, usability, interactivity, relevance, usefulness, familiarity, affection, anonymity, and appropriateness. These results significantly expanded the current understanding of the nature of costs and benefits involved in source-selection decisions, and strongly indicated that a personalized approach is needed for information services and information systems to provide effective access to health information sources for consumers.
    Source
    Journal of the Association for Information Science and Technology. 65(2014) no.5, S.911-927
  2. Ku, Y.; Chiu, C.; Zhang, Y.; Chen, H.; Su, H.: Text mining self-disclosing health information for public health service (2014) 0.00
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    Abstract
    Understanding specific patterns or knowledge of self-disclosing health information could support public health surveillance and healthcare. This study aimed to develop an analytical framework to identify self-disclosing health information with unusual messages on web forums by leveraging advanced text-mining techniques. To demonstrate the performance of the proposed analytical framework, we conducted an experimental study on 2 major human immunodeficiency virus (HIV)/acquired immune deficiency syndrome (AIDS) forums in Taiwan. The experimental results show that the classification accuracy increased significantly (up to 83.83%) when using features selected by the information gain technique. The results also show the importance of adopting domain-specific features in analyzing unusual messages on web forums. This study has practical implications for the prevention and support of HIV/AIDS healthcare. For example, public health agencies can re-allocate resources and deliver services to people who need help via social media sites. In addition, individuals can also join a social media site to get better suggestions and support from each other.
    Source
    Journal of the Association for Information Science and Technology. 65(2014) no.5, S.928-947
  3. Zhang, Y.: Toward a layered model of context for health information searching : an analysis of consumer-generated questions (2013) 0.00
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    Abstract
    Designing effective consumer health information systems requires deep understanding of the context in which the systems are being used. However, due to the elusive nature of the concept of context, few studies have made it a focus of examination. To fill this gap, we studied the context of consumer health information searching by analyzing questions posted on a social question and answer site: Yahoo! Answers. Based on the analysis, a model of context was developed. The model consists of 5 layers: demographic, cognitive, affective, situational, and social and environmental. The demographic layer contains demographic factors of the person of concern; the cognitive layer contains factors related to the current search task (specifically, topics of interest and information goals) and users' cognitive ability to articulate their needs. The affective layer contains different affective motivations and intentions behind the search. The situational layer contains users' perceptions of the current health condition and where the person is in the illness trajectory. The social and environmental layer contains users' social roles, social norms, and various information channels. Several novel system functions, including faceted search and layered presentation of results, are proposed based on the model to help contextualize and improve users' interactions with health information systems.
    Source
    Journal of the American Society for Information Science and Technology. 64(2013) no.6, S.1158-1172
  4. Zhang, Y.: Searching for specific health-related information in MedlinePlus : behavioral patterns and user experience (2014) 0.00
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    Abstract
    Searches for specific factual health information constitute a significant part of consumer health information requests, but little is known about how users search for such information. This study attempts to fill this gap by observing users' behavior while using MedlinePlus to search for specific health information. Nineteen students participated in the study, and each performed 12 specific tasks. During the search process, they submitted short queries or complete questions, and they examined less than 1 result per search. Participants rarely reformulated queries; when they did, they tended to make a query more specific or more general, or iterate in different ways. Participants also browsed, primarily relying on the alphabetical list and the anatomical classification, to navigate to specific health topics. Participants overall had a positive experience with MedlinePlus, and the experience was significantly correlated with task difficulty and participants' spatial abilities. The results suggest that, to better support specific item search in the health domain, systems could provide a more "natural" interface to encourage users to ask questions; effective conceptual hierarchies could be implemented to help users reformulate queries; and the search results page should be reconceptualized as a place for accessing answers rather than documents. Moreover, multiple schemas should be provided to help users navigate to a health topic. The results also suggest that users' experience with information systems in general and health-related systems in particular should be evaluated in relation to contextual factors, such as task features and individual differences.
    Source
    Journal of the Association for Information Science and Technology. 65(2014) no.1, S.53-68
  5. Zhang, Y.; Sun, Y.; Xie, B.: Quality of health information for consumers on the web : a systematic review of indicators, criteria, tools, and evaluation results (2015) 0.00
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    Abstract
    The quality of online health information for consumers has been a critical issue that concerns all stakeholders in healthcare. To gain an understanding of how quality is evaluated, this systematic review examined 165 articles in which researchers evaluated the quality of consumer-oriented health information on the web against predefined criteria. It was found that studies typically evaluated quality in relation to the substance and formality of content, as well as to the design of technological platforms. Attention to design, particularly interactivity, privacy, and social and cultural appropriateness is on the rise, which suggests the permeation of a user-centered perspective into the evaluation of health information systems, and a growing recognition of the need to study these systems from a social-technical perspective. Researchers used many preexisting instruments to facilitate evaluation of the formality of content; however, only a few were used in multiple studies, and their validity was questioned. The quality of content (i.e., accuracy and completeness) was always evaluated using proprietary instruments constructed based on medical guidelines or textbooks. The evaluation results revealed that the quality of health information varied across medical domains and across websites, and that the overall quality remained problematic. Future research is needed to examine the quality of user-generated content and to explore opportunities offered by emerging new media that can facilitate the consumer evaluation of health information.
    Source
    Journal of the Association for Information Science and Technology. 66(2015) no.10, S.2071-2084
  6. Zhang, Y.; Broussard, R.; Ke, W.; Gong, X.: Evaluation of a scatter/gather interface for supporting distinct health information search tasks (2014) 0.00
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    Abstract
    Web search engines are important gateways for users to access health information. This study explored whether a search interface based on the Bing API and enabled by Scatter/Gather, a well-known document-clustering technique, can improve health information searches. Forty participants without medical backgrounds were randomly assigned to two interfaces: a baseline interface that resembles typical web search engines and a Scatter/Gather interface. Both groups performed two lookup and two exploratory health-related tasks. It was found that the baseline group was more likely to rephrase queries and less likely to access general-purpose sites than the Scatter/Gather group when completing exploratory tasks. Otherwise, the two groups did not differ in behavior and task performance, with participants in the Scatter/Gather group largely overlooking the features (key words, clusters, and the recluster function) designed to facilitate the exploration of semantic relationships between information objects, a potentially useful means for users in the rather unfamiliar domain of health. The results suggest a strong effect of users' mental models of search on their use of search interfaces and a high cognitive cost associated with using the Scatter/Gather features. It follows that novel features of a search interface should not only be compatible with users' mental models but also provide sufficient affordance to inform users of how they can be used. Compared with the interface, tasks showed more significant impacts on search behavior. In future studies, more effort should be devoted to identify salient features of health-related information needs.
    Source
    Journal of the Association for Information Science and Technology. 65(2014) no.5, S.1028-1041
  7. Zhang, Y.: Understanding the sustained use of online health communities from a self-determination perspective (2016) 0.00
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    Abstract
    Sustained use of an information source is sometimes important for achieving an individual's long-term goals, such as learning and self-development. It is even more important for users of online health communities because health benefits usually come with sustained use. However, little is known about what retains a user. We interviewed 21 participants who had been using online diabetes communities in a sustained manner. Guided by self-determination theory, which posits that behaviors are sustained when they can satisfy basic human needs for autonomy, competence, and relatedness, we identified mechanisms that help satisfy these needs, and thus sustain users in online health communities. Autonomy-supportive mechanisms include being respected and supported as a unique individual, feeling free in making choices, and receiving meaningful rationales about others' decisions. Competence-cultivating mechanisms include seeking information, providing information, and exchanging information with others to construct knowledge. Mechanisms that cultivate relatedness include seeing similarities between oneself and peers, receiving responses from others, providing emotional support, and forming small underground groups for closer interactions. The results suggest that, like emotions, information and small group interactions also play a key role in retaining users. System design and community management strategies are discussed based on these mechanisms.
    Source
    Journal of the Association for Information Science and Technology. 67(2016) no.12, S.22842-2857
  8. Zhang, Y.: Dimensions and elements of people's mental models of an information-rich Web space (2010) 0.00
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    Abstract
    Although considered proxies for people to interact with a system, mental models have produced limited practical implications for system design. This might be due to the lack of exploration of the elements of mental models resulting from the methodological challenge of measuring mental models. This study employed a new method, concept listing, to elicit people's mental models of an information-rich space, MedlinePlus, after they interacted with the system for 5 minutes. Thirty-eight undergraduate students participated in the study. The results showed that, in this short period of time, participants perceived MedlinePlus from many different aspects in relation to four components: the system as a whole, its content, information organization, and interface. Meanwhile, participants expressed evaluations of or emotions about the four components. In terms of the procedural knowledge, an integral part of people's mental models, only one participant identified a strategy more aligned to the capabilities of MedlinePlus to solve a hypothetical task; the rest planned to use general search and browse strategies. The composition of participants' mental models of MedlinePlus was consistent with that of their models of information-rich Web spaces in general.
    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.11, S.2206-2218
  9. Zhang, X.; Fang, Y.; He, W.; Zhang, Y.; Liu, X.: Epistemic motivation, task reflexivity, and knowledge contribution behavior on team wikis : a cross-level moderation model (2019) 0.00
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    Abstract
    A cross-level model based on the information processing perspective and trait activation theory was developed and tested in order to investigate the effects of individual-level epistemic motivation and team-level task reflexivity on three different individual contribution behaviors (i.e., adding, deleting, and revising) in the process of knowledge creation on team wikis. Using the Hierarchical Linear Modeling software package and the 2-wave data from 166 individuals in 51 wiki-based teams, we found cross-level interaction effects between individual epistemic motivation and team task reflexivity on different knowledge contribution behaviors on wikis. Epistemic motivation exerted a positive effect on adding, which was strengthened by team task reflexivity. The effect of epistemic motivation on deleting was positive only when task reflexivity was high. In addition, epistemic motivation was strongly positively related to revising, regardless of the level of task reflexivity involved.
    Source
    Journal of the Association for Information Science and Technology. 70(2019) no.5, S.448-461
  10. Zhang, Y.; Zhang, G.; Zhu, D.; Lu, J.: Scientific evolutionary pathways : identifying and visualizing relationships for scientific topics (2017) 0.00
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    Abstract
    Whereas traditional science maps emphasize citation statistics and static relationships, this paper presents a term-based method to identify and visualize the evolutionary pathways of scientific topics in a series of time slices. First, we create a data preprocessing model for accurate term cleaning, consolidating, and clustering. Then we construct a simulated data streaming function and introduce a learning process to train a relationship identification function to adapt to changing environments in real time, where relationships of topic evolution, fusion, death, and novelty are identified. The main result of the method is a map of scientific evolutionary pathways. The visual routines provide a way to indicate the interactions among scientific subjects and a version in a series of time slices helps further illustrate such evolutionary pathways in detail. The detailed outline offers sufficient statistical information to delve into scientific topics and routines and then helps address meaningful insights with the assistance of expert knowledge. This empirical study focuses on scientific proposals granted by the United States National Science Foundation, and demonstrates the feasibility and reliability. Our method could be widely applied to a range of science, technology, and innovation policy research, and offer insight into the evolutionary pathways of scientific activities.
    Source
    Journal of the Association for Information Science and Technology. 68(2017) no.8, S.1925-1939
  11. Zhang, Y.: Developing a holistic model for digital library evaluation (2010) 0.00
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    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.1, S.88-110
  12. Zhang, Y.; Kudva, S.: E-books versus print books : readers' choices and preferences across contexts (2014) 0.00
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    Source
    Journal of the Association for Information Science and Technology. 65(2014) no.8, S.1695-1706