Belkin, N.J.: Intelligent information retrieval : whose intelligence? (1996)
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- Abstract
- The concept of 'intelligent' information retrieval was first mooted in the late 1970s, but had lost currency within the information retrieval community by at least the early 1990s. With the popularity of the concept of 'intelligent agents', it appears that the idea of intelligent information retrieval is again in general vogue. In this paper, I attempt to show that the naive concept of intelligent information retrieval, based on the the idea of agency, misses the essence of intelligence in the information retrieval system, and will inevitably lead to dysfunctional information retrieval. As a counter-proposal, I suggest that true intelligence in information retrieval resides in appropriate allocation of responsibility amongst all the actors in the information retrieval system, and that intelligent information retrieval will be achieved through effective support of people in their various interactions with information
