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Abstract

We have recently completed a survey of the operational use of hypertext-based information systems in academic, public and special libraries in the UK. A literatur search, questionnaire and both telephone and face-to-face interviews demonstrate that the principle application of hypertext systems is for the implementation of public-access point-of-information systems, which provide guidance to the users of local information resources. In this paper, we describe the principle issuse relating to the design and usage of these systems that were raised in the interviews and that we experienced when using the systems for ourselves. We then present a set of technical recommendations with the intention of helping the developers of future systems, with special attention being given to the need to develop effective methods for system evaluation

Source

Journal of information science. 21(1995) no.4, S.243-255