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Abstract

The results of a small qualitative study of gay and lesbian information users suggest that facet analysis as it is increasingly practised in the field of information architecture provides a promising avenue for improving information access to gay and lesbian information resources. Findings indicated that gay and lesbian information users have an acute sense of categorization grounded in the need to identify gay-positive physical and social spaces, and in their finely-honed practices of detecting gay "facets" to general information themes. They are also, however, very flexible and adaptable in their application of gay-related facet values, which suggests that browsing systems will have to be designed with considerable care.

Content

1. Introduction The title of this paper is taken from a TV show which has gained considerable popularity in North America: A Queer Eye for the Straight Guy, in which a group of gay men subject a helpless straight male to a complete fashion makeover. In facet analysis, this would probably be seen as an "operation upon" something, and the Bliss Bibliographic Classification would place it roughly two-thirds of the way along its facet order, after "types" and "materials," but before "space" and "time." But the link between gay communities and facet analysis extends beyond the facetious title. As Web-based information resources for gay and lesbian users continue to grow, Web sites that cater to, or at least refrain from discriminating against gay and lesbian users are faced with a daunting challenge when trying to organize these diverse resources in a way that facilitates congenial browsing. And principles of faceted classification, with their emphasis an clear and consistent principles of subdivision and their care in defining the order of subdivisions, offer an important opportunity to use time-honoured classification principles to serve the growing needs of these communities. If faceted organization schemes are to work, however, we need to know more about gay and lesbian users, and how they categorize themselves and their information sources. This paper presents the results of an effort to learn more.

Source

Knowledge organization and the global information society: Proceedings of the 8th International ISKO Conference 13-16 July 2004, London, UK. Ed.: I.C. McIlwaine