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  • × year_i:[2000 TO 2010}
  • × author_ss:"Spink, A."
  1. Spink, A.; Park, M.: Information and non-information multitasking interplay (2005) 0.01
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    Abstract
    Purpose - During multitasking, humans handle multiple tasks through task switching or engage in multitasking information behaviors. For example, a user switches between seeking new kitchen information and medical information. Recent studies provide insights these complex multitasking human information behaviors (HIB). However, limited studies have examined the interplay between information and non-information tasks. Design/methodology/approach - The goal of the paper was to examine the interplay of information and non-information task behaviors. Findings - This paper explores and speculates on a new direction in HIB research. The nature of HIB as a multitasking activity including the interplay of information and non-information behavior tasks, and the relation between multitasking information behavior to cognitive style and individual differences, is discussed. A model of multitasking between information and non-information behavior tasks is proposed. Practical implications/limitations - Multitasking information behavior models should include the interplay of information and non-information tasks, and individual differences and cognitive styles. Originality/value - The paper is the first information science theoretical examination of the interplay between information and non-information tasks.
  2. Spink, A.: Multitasking information behavior and information task switching : an exploratory study (2004) 0.01
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    Abstract
    Recent studies show that humans engage in multitasking information behaviors, often in libraries, as they seek and search for information on more than one information task. Multitasking information behaviors may consist of library search and use behaviors, or database or Web search sessions on multiple information tasks. However, few human information behavior models of seeking, searching or use, or library use models, include considerations of multitasking information behavior. This paper reports results from a case study exploring multitasking information behavior by an information seeker in a public library using diary, observation and interview data collection techniques. The information seeker sought information on four unrelated personal information tasks during two public library visits. Findings include a taxonomy of information behaviors; a sequential flowchart of the information seeker's complex and iterative processes, including multitasking information behavior, electronic searches, physical library searches, serendipitous browsing, and successive searches; and that the information seeker engaged in a process of 17 information task switches over two library visits. A model of information multitasking and information task switching is presented. Implications for library services and bibliographic instruction are also discussed.
  3. Spink, A.; Cole, C.: Introduction (2004) 0.01
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    Abstract
    This is the second part of a two-part special topic JASIST issue an information seeking. The first part presented papers an the topics of health information seeking and everyday life information seeking or ELIS (i.e., information seeking outside of work or school). This second issue presents papers an the topics of information retrieval and information seeking in industry environments. Information retrieval involves a specific kind of information seeking, as the user is in direct contact with an information interface and with potential sources of information from the system's database. The user conducts the search using various strategies, tactics, etc., but there is also the possibility that information processes will occur resulting in a change in the way the user thinks about the topic of the search. If this occurs, the user is, in effect, using the found data, turning it into an informational element of some kind. Such processes can be facilitated in the design of the information retrieval system. Information seeking in industry environments takes up more and more of our working day. Even companies producing industrial products are in fact mainly producing informational elements of some kind, often for the purpose of making decisions or as starting positions for further information seeking. While there may be company mechanisms in place to aid such information seeking, and to make it more efficient, if better information seeking structures were in place, not only would workers waste less time in informational pursuits, but they would also find things, discover new processes, etc., that would benefit the corporation's bottom line. In Figure l, we plot the six papers in this issue an an information behavior continuum, following a taxonomy of information behavior terms from Spink and Cole (2001). Information Behavior is a broad term covering all aspects of information seeking, including passive or undetermined information behavior. Information-Seeking Behavior is usually thought of as active or conscious information behavior. Information-Searching Behavior describes the interactive elements between a user and an information system. Information-Use Behavior is about the user's acquisition and incorporation of data in some kind of information process. This leads to the production of information, but also back to the broad range of Information Behavior in the first part of the continuum. Though we plot all papers in this issue along this continuum, they take into account more than their general framework. The three information retrieval reports veer from the traditional information-searching approach of usersystem interaction, while the three industry environment articles veer from the traditional information-seeking approach of specific context information-seeking studies.
    Footnote
    Einführung zum Themenheft: Information seeking research
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.767-768
  4. Spink, A.; Park, M.; Koshman, S.: Factors affecting assigned information problem ordering during Web search : an exploratory study (2006) 0.01
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    Abstract
    Multitasking is the human ability to handle the demands of multiple tasks. Multitasking behavior involves the ordering of multiple tasks and switching between tasks. People often multitask when using information retrieval (IR) technologies as they seek information on more than one information problem over single or multiple search episodes. However, limited studies have examined how people order their information problems, especially during their Web search engine interaction. The aim of our exploratory study was to investigate assigned information problem ordering by forty (40) study participants engaged in Web search. Findings suggest that assigned information problem ordering was influenced by the following factors, including personal interest, problem knowledge, perceived level of information available on the Web, ease of finding information, level of importance and seeking information on information problems in order from general to specific. Personal interest and problem knowledge were the major factors during assigned information problem ordering. Implications of the findings and further research are discussed. The relationship between information problem ordering and gratification theory is an important area for further exploration.
    Source
    Information processing and management. 42(2006) no.5, S.1366-1378
  5. Spink, A.; Cole, C.: ¬A human information behavior approach to a philosophy of information (2004) 0.01
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    Abstract
    This paper outlines the relation between philosophy of information (PI) and human information behavior (HIB). In this paper, we first briefly outline the basic constructs and approaches of PI and HIB. We argue that a strong relation exists between PI and HIB, as both are exploring the concept of information and premise information as a fundamental concept basic to human existence. We then exemplify that a heuristic approach to PI integrates the HIB view of information as a cognitive human-initiated process by presenting a specific cognitive architecture for information initiation based on modular notion from HIB/evolutionary psychology and the vacuum mechanism from PI.
    Footnote
    Artikel in einem Themenheft: The philosophy of information
    Theme
    Information
  6. Spink, A.; Cole, C.: Human information behavior : integrating diverse approaches and information use (2006) 0.01
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    Abstract
    For millennia humans have sought, organized, and used information as they learned and evolved patterns of human information behaviors to resolve their human problems and survive. However, despite the current focus an living in an "information age," we have a limited evolutionary understanding of human information behavior. In this article the authors examine the current three interdisciplinary approaches to conceptualizing how humans have sought information including (a) the everyday life information seeking-sense-making approach, (b) the information foraging approach, and (c) the problem-solution perspective an information seeking approach. In addition, due to the lack of clarity regarding the rote of information use in information behavior, a fourth information approach is provided based an a theory of information use. The use theory proposed starts from an evolutionary psychology notion that humans are able to adapt to their environment and survive because of our modular cognitive architecture. Finally, the authors begin the process of conceptualizing these diverse approaches, and the various aspects or elements of these approaches, within an integrated model with consideration of information use. An initial integrated model of these different approaches with information use is proposed.
    Source
    Journal of the American Society for Information Science and Technology. 57(2006) no.1, S.25-35
    Theme
    Information
  7. Spink, A.; Ozmutlu, H.C.; Ozmutlu, S.: Multitasking information seeking and searching processes (2002) 0.01
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    Abstract
    Recent studies show that humans engage in multitasking behaviors as they seek and search information retrieval (IR) systems for information on more than one topic at the same time. For example, a Web search session by a single user may consist of searching on single topics or multitasking. Findings are presented from four separate studies of the prevalence of multitasking information seeking and searching by Web, IR system, and library users. Incidence of multitasking identified in the four different studies included: (1) users of the Excite Web search engine who completed a survey form, (2) Excite Web search engine users filtered from an Excite transaction log from 20 December 1999, (3) mediated on-line databases searches, and (4) academic library users. Findings include: (1) multitasking information seeking and searching is a common human behavior, (2) users may conduct information seeking and searching on related or unrelated topics, (3) Web or IR multitasking search sessions are longer than single topic sessions, (4) mean number of topics per Web search ranged of 1 to more than 10 topics with a mean of 2.11 topic changes per search session, and (4) many Web search topic changes were from hobbies to shopping and vice versa. A more complex model of human seeking and searching levels that incorporates multitasking information behaviors is presented, and a theoretical framework for human information coordinating behavior (HICB) is proposed. Multitasking information seeking and searching is developing as major research area that draws together IR and information seeking studies toward a focus on IR within the context of human information behavior. Implications for models of information seeking and searching, IR/Web systems design, and further research are discussed.
    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.8, S.639-652
  8. Spink, A.; Currier, J.: Towards an evolutionary perspective for human information behavior : an exploratory study (2006) 0.01
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    Abstract
    Purpose - Since the beginning of human existence, humankind has sought, organized and used information as it evolved patterns and practices of human information behaviors. However, the field of human information behavior (HIB) has not heretofore pursued an evolutionary understanding of information behavior. The goal of this exploratory study is to provide insight about the information behavior of various individuals from the past to begin the development of an evolutionary perspective for our understanding of HIB. Design/methodology/approach - This paper presents findings from a qualitative analysis of the autobiographies and personal writings of several historical figures, including Napoleon Bonaparte, Charles Darwin, Giacomo Casanova and others. Findings - Analysis of their writings shows that these persons of the past articulated aspects of their HIB's, including information seeking, information organization and information use, providing tangible insights into their information-related thoughts and actions. Practical implications - This paper has implications for expanding the nature of our evolutionary understanding of information behavior and provides a broader context for the HIB research field. Originality/value - This the first paper in the information science field of HIB to study the information behavior of historical figures and begin to develop an evolutionary framework for HIB research.
  9. Spink, A.; Wilson, T.D.; Ford, N.; Foster, A.; Ellis, D.: Information seeking and mediated searching : Part 1: theoretical framework and research design (2002) 0.00
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    Abstract
    In this issue we begin with the first of four parts of a five part series of papers by Spink, Wilson, Ford, Foster, and Ellis. Spink, et alia, in the first section of this report set forth the design of a project to test whether existing models of the information search process are appropriate for an environment of mediated successive searching which they believe characterizes much information seeking behavior. Their goal is to develop an integrated model of the process. Data were collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K., with individuals with real information needs engaged in interaction with operational information retrieval systems by use of transaction logs, recordings of interactions with intermediaries, pre, and post search interviews, questionnaire responses, relevance judgments of retrieved text, and responses to a test of cognitive styles. Questionnaires were based upon the Kuhlthau model, the Saracevic model, the Ellis model, and incorporated a visual analog scale to avoid a consistency bias.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.695-703
  10. Griesdorf, H.; Spink, A.: Median measure : an approach to IR systems evaluation (2001) 0.00
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    Source
    Information processing and management. 37(2001) no.6, S.843-857
  11. Cool, C.; Spink, A.: Issues of context in information retrieval (IR) : an introduction to the special issue (2002) 0.00
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    Abstract
    The subject of context has received a great deal of attention in the information retrieval (IR) literature over the past decade, primarily in studies of information seeking and IR interactions. Recently, attention to context in IR has expanded to address new problems in new environments. In this paper we outline five overlapping dimensions of context which we believe to be important constituent elements and we discuss how they are related to different issues in IR research. The papers in this special issue are summarized with respect to how they represent work that is being conducted within these dimensions of context. We conclude with future areas of research which are needed in order to fully understand the multidimensional nature of context in IR.
    Footnote
    Einführung in ein Themenheft: "Issues of context in information retrieval (IR)"
    Source
    Information processing and management. 38(2002) no.5, S.605-611
  12. Ford, N.; Wilson, T.D.; Foster, A.; Ellis, D.; Spink, A.: Information seeking and mediated searching : Part 4: cognitive styles in information seeking (2002) 0.00
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    Abstract
    In "Part 4. Cognitive Styles in Information Seeking,'' where Ford is the primary author, the results of the application of the Riding's Cognitive Styles Analysis and the Pask's holist/serialist portion of the Ford's Study Process Questionnaire to the 111 U.K. participants. were correlated using Spearman's coefficient with reports of focused thinking, degree of change in the intermediary's perception of the problem and personal knowledge, problem stage, degree of differentiating activity, change in problem perception, engagement in exploring activity, changes in questioning, valuing of serendipitous information, and other variables. The results would indicate that field independent individuals report clearer more focused thinking, see themselves in an earlier problem stage, and report higher levels of change in perception of the problem. Holists value serendipity and report engagement in Kuhlthau's exploring stage. They are seen by intermediaries as exhibiting fewer changes in questioning behavior. A fifth section will appear in a later issue.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.728-735
  13. Spink, A.; Cole, C.: New directions in cognitive information retrieval : introduction (2005) 0.00
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    Abstract
    Humans have used electronic information retrieval (IR) systems for more than 50 years as they evolved from experimental systems to full-scale Web search engines and digital libraries. The fields of library and information science (LIS), cognitive science, human factors and computer science have historically been the leading disciplines in conducting research that seeks to model human interaction with IR systems for all kinds of information related behaviors. As technology problems have been mastered, the theoretical and applied framework for studying human interaction with IR systems has evolved from systems-centered to more user-centered, or cognitive-centered approaches. However, cognitive information retrieval (CIR) research that focuses on user interaction with IR systems is still largely under-funded and is often not included at computing and systems design oriented conferences. But CIR-focused research continues, and there are signs that some IR systems designers in academia and the Web search business are realizing that user behavior research can provide valuable insights into systems design and evaluation. The goal of our book is to provide an overview of new CIR research directions. This book does not provide a history of the research field of CIR. Instead, the book confronts new ways of looking at the human information condition with regard to our increasing need to interact with IR systems. The need has grown due to a number of factors, including the increased importance of information to more people in this information age. Also, IR was once considered document-oriented, but has now evolved to include multimedia, text, and other information objects. As a result, IR systems and their complexity have proliferated as users and user purposes for using them have also proliferated. Human interaction with IR systems can often be frustrating as people often lack an understanding of IR system functionality.
    Series
    The information retrieval series, vol. 19
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
  14. Spink, A.; Park, M.; Jansen, B.J.; Pedersen, J.: Elicitation and use of relevance feedback information (2006) 0.00
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    Abstract
    A user's single session with a Web search engine or information retrieval (IR) system may consist of seeking information on single or multiple topics, and switch between tasks or multitasking information behavior. Most Web search sessions consist of two queries of approximately two words. However, some Web search sessions consist of three or more queries. We present findings from two studies. First, a study of two-query search sessions on the AltaVista Web search engine, and second, a study of three or more query search sessions on the AltaVista Web search engine. We examine the degree of multitasking search and information task switching during these two sets of AltaVista Web search sessions. A sample of two-query and three or more query sessions were filtered from AltaVista transaction logs from 2002 and qualitatively analyzed. Sessions ranged in duration from less than a minute to a few hours. Findings include: (1) 81% of two-query sessions included multiple topics, (2) 91.3% of three or more query sessions included multiple topics, (3) there are a broad variety of topics in multitasking search sessions, and (4) three or more query sessions sometimes contained frequent topic changes. Multitasking is found to be a growing element in Web searching. This paper proposes an approach to interactive information retrieval (IR) contextually within a multitasking framework. The implications of our findings for Web design and further research are discussed.
    Source
    Information processing and management. 42(2006) no.1, S.264-275
  15. Wolfram, D.; Spink, A.; Jansen, B.J.; Saracevic, T.: Vox populi : the public searching of the Web (2001) 0.00
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    Source
    Journal of the American Society for Information Science and technology. 52(2001) no.12, S.1073-1074
  16. Jansen, B.J.; Spink, A.; Saracevic, T.: Real life, real users and real needs : a study and analysis of users queries on the Web (2000) 0.00
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    Source
    Information processing and management. 36(2000) no.2, S.207-227
  17. Jansen, B.J.; Spink, A.; Pedersen, J.: ¬A temporal comparison of AItaVista Web searching (2005) 0.00
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    Abstract
    Major Web search engines, such as AItaVista, are essential tools in the quest to locate online information. This article reports research that used transaction log analysis to examine the characteristics and changes in AItaVista Web searching that occurred from 1998 to 2002. The research questions we examined are (1) What are the changes in AItaVista Web searching from 1998 to 2002? (2) What are the current characteristics of AItaVista searching, including the duration and frequency of search sessions? (3) What changes in the information needs of AItaVista users occurred between 1998 and 2002? The results of our research show (1) a move toward more interactivity with increases in session and query length, (2) with 70% of session durations at 5 minutes or less, the frequency of interaction is increasing, but it is happening very quickly, and (3) a broadening range of Web searchers' information needs, with the most frequent terms accounting for less than 1% of total term usage. We discuss the implications of these findings for the development of Web search engines.
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.6, S.559-570
  18. Wilson, T.D.; Ford, N.; Ellis, D.; Foster, A.; Spink, A.: Information seeking and mediated searching : Part 2: uncertainty and Its correlates (2002) 0.00
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    Abstract
    In "Part 2. Uncertainty and Its Correlates,'' where Wilson is the primary author, after a review of uncertainty as a concept in information seeking and decision research, it is hypothesized that if the Kuhlthau problem solving stage model is appropriate the searchers will recognize the stage in which they currently are operating. Secondly to test Wilson's contention that operationalized uncertainty would be useful in characterizing users, it is hypothesized that uncertainty will decrease as the searcher proceeds through problem stages and after the completion of the search. A review of pre and post search interviews reveals that uncertainty can be operationalized, and that academic researchers have no difficulty with a stage model of the information seeking process. Uncertainty is unrelated to sex, age, or discipline, but is related to problem stage and domain knowledge. Both concepts appear robust.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.704-715
  19. Spink, A.; Jansen, B.J.; Pedersen , J.: Searching for people on Web search engines (2004) 0.00
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    Abstract
    The Web is a communication and information technology that is often used for the distribution and retrieval of personal information. Many people and organizations mount Web sites containing large amounts of information on individuals, particularly about celebrities. However, limited studies have examined how people search for information on other people, using personal names, via Web search engines. Explores the nature of personal name searching on Web search engines. The specific research questions addressed in the study are: "Do personal names form a major part of queries to Web search engines?"; "What are the characteristics of personal name Web searching?"; and "How effective is personal name Web searching?". Random samples of queries from two Web search engines were analyzed. The findings show that: personal name searching is a common but not a major part of Web searching with few people seeking information on celebrities via Web search engines; few personal name queries include double quotations or additional identifying terms; and name searches on Alta Vista included more advanced search features relative to those on AlltheWeb.com. Discusses the implications of the findings for Web searching and search engines, and further research.
  20. Jansen, B.J.; Spink, A.: ¬An analysis of Web searching by European Allthe Web.com users (2005) 0.00
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    Abstract
    The Web has become a worldwide source of information and a mainstream business tool. It is changing the way people conduct the daily business of their lives. As these changes are occurring, we need to understand what Web searching trends are emerging within the various global regions. What are the regional differences and trends in Web searching, if any? What is the effectiveness of Web search engines as providers of information? As part of a body of research studying these questions, we have analyzed two data sets collected from queries by mainly European users submitted to AlltheWeb.com on 6 February 2001 and 28 May 2002. AlltheWeb.com is a major and highly rated European search engine. Each data set contains approximately a million queries submitted by over 200,000 users and spans a 24-h period. This longitudinal benchmark study shows that European Web searching is evolving in certain directions. There was some decline in query length, with extremely simple queries. European search topics are broadening, with a notable percentage decline in sexual and pornographic searching. The majority of Web searchers view fewer than five Web documents, spending only seconds on a Web document. Approximately 50% of the Web documents viewed by these European users were topically relevant. We discuss the implications for Web information systems and information content providers.
    Source
    Information processing and management. 41(2005) no.2, S.361-382