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Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994)
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Franke, F; Klein, A.; Schüller-Zwierlein, A.: Schlüsselkompetenzen : Literatur recherchieren in Bibliotheken und Internet (2010)
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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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Reference and information services : an introduction (1991)
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Staud, J.L.: Fachinformation online : ein Überblick über Online-Datenbanken unter besonderer Berücksichtigung von Wirtschaftsinformationen (1993)
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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Orna, E.: Information strategy in practice (2004.)
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30. 6.2005 20:52:22
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Curzon, S.C.: Managing the interview (1995)
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Horvath, P.: Online-Recherche: neue Wege zum Wissen der Welt : eine praktische Anleitung zur effizienten Nutzung von Online-Datenbanken (1994)
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- Rez. in: ZfBB 41(1994) H.6, S.647-648 (K. Junkes-Kirchen)
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Kreizman, K.: Establishing an information center : a practical guide (1999)
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Pfeiffer, S.: Dem Spürsinn auf der Spur : subjektivierendes Arbeitshandeln an Internet-Arbeitsplätzen am Beispiel Information-Broking (1999)
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Bryson, J.: Managing information services : an integrated approach (1997)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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Distinguished classics of reference publishing (1992)
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