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Kajberg, L.: ¬Die dänischen Bibliotheken zwischen Kulturzentrum und Informationszentrale (1977)
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Tittlbach, G.: Benutzergewohnheiten und Informationsbedarf : Erfahrungen einer zentralen Dokumentations- und Informationsstelle (1973)
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Lowenthal, R.A.: Preliminary indications of the relationship between reference morale and performance (1990)
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Mittler, E.: ¬Die moderne Bibliothek : Kommunikationsvermittlung und Informationsbearbeitung (1992)
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Windrath, M.: Auf der Suche nach der richtigen Antwort : Von der Bücherrallye bis zur Web-Recherche: Neuer Schulservice der Stadtbibliothek boomt (2006)
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- 3. 5.1997 8:44:22
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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- 17.10.1996 14:22:33
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Information brokers and reference services (1989)
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- Reference librarian; no.22
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Grundner, T.M.: ¬The NPTN and the Cleveland Free-Net Community Computer System (1990)
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Wersig, G.: Informationsindustrie, Informationsgewerbe oder Informationsinitiative : was verändert die Informationslandschaft? (1983)
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- Deutscher Dokumentartag 1982, Lübeck-Travemünde, 29.-30.9.1982: Fachinformation im Zeitalter der Informationsindustrie. Bearb.: H. Strohl-Goebel
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Schlitt, G.: Bibliotheken im Zeitalter der Informationsindustrie (1983)
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- Deutscher Dokumentartag 1982, Lübeck-Travemünde, 29.-30.9.1982: Fachinformation im Zeitalter der Informationsindustrie. Bearb.: H. Strohl-Goebel
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Grothkopf, U.: ¬Die Homepage als Visitenkarte : Bibliotheksangebote auf dem World Wide Web am Beispiel einer Spezialbibliothek (1995)
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- Bibliotheksdienst. 29(1995) H.11, S.1811-1828
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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Berleant, D.; Berghel, H.: Customizing information : pt.1: getting what we need, when we need it (1994)
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Orna, E.: Information strategy in practice (2004.)
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30. 6.2005 20:52:22
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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