Search (135 results, page 1 of 7)

Moyo, L.M.: PSU Gateway Library : electronic library in transition (2004) 0.07

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Source: Library hi tech. 22(2004) no.2, S.217-226
Year: 2004

Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005) 0.04
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Abstract

Die Weiten des Internet tendieren ins Unendliche - kaum etwas, was dort nicht vorhanden zu sein scheint. Google rühmt sich, dass jetzt die Suche auf über acht Milliarden Websites möglich ist und hat mit dem Einscannen der Bestände von US-amerikanischen und englischen Bibliotheken schon das nächste größere Projekt in Angriff genommen. Auch Microsoft schickt sich an, eine ernstzunehmende Konkurrenz in Sachen Internetrecherche zu werden. Hinzu kommt, dass das Internet eine immer größere Nutzung erfährt, 2004 lag diese bei 55,3 Prozent der Bevölkerung ab 14 Jahren - doch das alles heißt nicht, dass die Nutzer 3 im Gegenzug auch immer bessere Recherchefähigkeiten aufweisen. Es vergeht kein Tag, an dem im Informationsdienst von Bibliotheken nicht der Satz »Im Internet habe ich schon geguckt, dafind ich nix!« fällt. 100.000 Treffer zu einer Suchanfrage zu erhalten ist nicht die Kunst, aber fünf relevante Treffer zu erhalten, die noch dazu einer kritischen Bewertung standhalten (Stichwort »Information Literacy«), das bedarf eines professionellen Informationsvermittlers - eines Bibliothekars! Noch nie waren so viele Nutzer im Netz und zugleich so viele so unzufrieden. Wäre es nicht Aufgabe der Bibliotheken diese (potenziellen) Kunden aufzufangen, bevor sie in den Weiten des Internet verloren gehen? Dieses Auffangnetz existiert bereits - bekannt als Digital Reference Service, gebündelt durch die Funktionen, die das Web Contact Center bereit hält.

Date

22. 9.2005 20:50:31

Orna, E.: Information strategy in practice (2004.) 0.03

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Date: 30. 6.2005 20:52:22

Duckett, B.: From reference library to information service : services in danger (2004) 0.03

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Source: Library review. 53(2004) no.6, S.301-308
Year: 2004

Metz, A.: Community service : a bibliography (1996) 0.02

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Date: 17.10.1996 14:22:33

Information brokers and reference services (1989) 0.02

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Series: Reference librarian; no.22

Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02

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Date: 27.12.2015 18:22:38

Lankes, R.D.: ¬The digital reference research agenda (2004) 0.02

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Source: Journal of the American Society for Information Science and technology. 55(2004) no.4, S.301-311
Year: 2004

McCrea, R.: Evaluation of two library-based and one expert reference service on the Web (2004) 0.02

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Source: Library review. 53(2004) no.1, S.11-16
Year: 2004

Boyd, A.: Multi-channel information seeking : a fuzzy conceptual model (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.2, S.81-88
Year: 2004

Nicholas, D.; Huntington, P.; Williams, P.: ¬The characteristics of users and non-users of a kiosk information system (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.1, S.48-61
Year: 2004

St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003) 0.02
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Date

11. 6.2004 14:52:22

Footnote

Rez. in BuB 56(2004) H.2, S.148-149 (J. Plieninger): "Guy St. Clair wagt mit diesem Buch den ganz großen Wurf, er diskutiert nicht weniger als ein neues Profil für die Informationsberufe, deren Aus- und Fortbildung sowie ein Entwicklungskonzept für das Wissensmanagement in Unternehmen. Im Informationsmanagement ist er als Autor wohl bekannt - er gibt bei Saur die Reihe heraus, in der auch dieses Buch erschienen ist-, im Bibliothekswesen war er für den Bereich der One-Person Librarians (OPL) von Bedeutung, stand er doch in den USA und auch in Deutschland am Anfang deren »Bewegung«. Nun also ein neues Berufsbild und neue Ausbildungsformen als Entwurf, sagen wir gleich: als Utopie. Schauen wir aber ein wenig genauerhin. Zertifizierte Aus- und Fortbildung Am Anfang seiner Überlegungen steht die These, dass keiner der herkömmlichen Informationsberufe - Bibliothekar, Dokumentar und Archivar - den Anforderungen so ganz entspricht, dass auch die Aus- und Fortbildung für diese Berufe im Argen liegt, wie Schließungen von Hochschulen und fortwährende Studiengangs- und Curriculumsrevisionen zeigen. Er versucht daher, den gordischen Knoten zu durchschlagen, indem er einen neuen Beruf des »Knowledge Workers« konzipiert, der sich aus der Konvergenz des Informationsmanage ments, Wissensmanagements und des strategischen, arbeitsorientierten Lernens ergeben soll. Obwohl er zu Anfang neben Spezialbibliotheken auch wissenschaftliche und Offentliche Bibliotheken diskutiert, beziehen sich seine späteren Überlegungen vor allem auf die Spezial- und hier insbesondere auf die Firmenbibliotheken beziehungsweise -informationszentren. Und auch hier sind es weniger die kleinen und mittleren Firmen mit ihren One-Person Libraries als die großen Firmen mit umfangreicheren Informationsdienstleistungseinheiten, auf die seine Überlegungen passen. Bei ihnen soll, ähnlich den Firmen-»Universitäten«, wie wir sie bereits von großen Konzernen her kennen, ein »Knowledge Services Learning Institute« implementiert werden, das die Ausund Fortbildung für die im Informationssektor Beschäftigten organisieren und zertifizierte Kurse und Abschlüsse anbieten soll.

Megill, K.A.: Thinking for a living : the coming age of knowledge work (2004) 0.02

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Year: 2004

Curzon, S.C.: Managing the interview (1995) 0.02

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Footnote: Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)

International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02

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Date: 25. 3.2003 13:22:23

Davis, P.M.: Information-seeking behavior of chemists : a transaction log analysis of referral URLs (2004) 0.02

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Source: Journal of the American Society for Information Science and technology. 55(2004) no.4, S.326-332
Year: 2004

Frické, M.; Fallis, D.: Indicators of accuracy for answers to ready reference questions an the Internet (2004) 0.02

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Source: Journal of the American Society for Information Science and technology. 55(2004) no.3, S.238-245
Year: 2004

Pomerantz, J.; Nicholson, S.; Belanger, Y.; Lankes, R.D.: ¬The current state of digital reference : validation of a general digital reference model through a survey of digital reference services (2004) 0.02

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Source: Information processing and management. 40(2004) no.2, S.347-363
Year: 2004

Cloughley, K.: Digital reference services : how do the library-based services compare with the expert services? (2004) 0.02

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Source: Library review. 53(2004) no.1, S.17-23
Year: 2004

Shenton, A.K.: Operationalising the concept of "information" for research into information behaviour (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.6, S.367-372
Year: 2004

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