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  • × theme_ss:"Information Resources Management"
  1. Kerr, M.: Using the Internet for business information : practical tips and hints (2004) 0.05
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    Abstract
    The book, taking an international approach, is an effective and topical guide to finding business information an the Internet; it includes sections an the processes and techniques of finding, using and analysing information as well as a comprehensive overview of the information available. It also includes a section designed to assist the librarian who needs to instruct their own users in the skills required to find information online, with checklists, flowcharts and exercises.
    Content
    Key Features - More than just a list of web sites: is a practical guide to techniques and good practice in effective business information searching; each resource listed identifies, describes and evaluates - i.e. not just a listing but a summary of key features, including limitations - Checklists and toolkits for key processes in business information (current awareness, market research, competitor intelligence, market report creation, company analysis) - Incorporates training outlines/exercises to facilitate librarians who assist end users in the basics of business information searching, including tasks, examples and exercises - Complementary web site provides live links, online information tools and training exercises Contents Business information and the internet - the evergrowing need for information; origins, comparisons, flaws; distinguishing between official, unofficial and 'grey' information (primary, secondary etc); evaluating online information and its sources; information skills analysis (filling the gap); costs (assessing, justifying, avoiding): Effective use of serious search engines - beyond simple search; understanding the Invisible Web; finding what you can't see; deep-drilling for business information: Business information professional's reference desk - essential tools assessed and evaluated; portals and gateways; how to create a company/sector specific research tool; saving and sharing information: Company information - directories and databases of companies; financial reports and Annual reports; shares, analysis and comment; company web sites/ press releases; gentle espionage through media sources: Current awareness - current awareness tools and strategies; 'live' and archived business news sources; newsletters and informal sources of information: Market intelligence - trade associations and trade events; sector specific information; trade journals; using academic resources: Market research - methods and techniques; market research companies; market research services; patent searching; online tools for surveys and questionnaires: Competitor intelligence - what is competitor intelligence; understanding CI tools and techniques; sources of competitor intelligence: Country analysis - socioeconomic data; sources of national statistics; government agencies relating to business; journals and portals: Market Reports - Internet-specific data: dotcoms, ecommerce etc; publishers of market reports; creating the ideal market report: Tools and tips & training -checklists and exercises.
  2. Tsuchiya, T.; Tsuchiya, S.: Interorganizational knowledge creation and policy exercise (1996) 0.05
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    Abstract
    Interorganizational knowledge creation has become a crucial factor for successful management of corporations in the environment surrounding them today. Collaboration with other organizations is indispensable for a corporation to resolve complex and Jong range issues such as customer satisfaction and sustainable development. One of the most fundamental obstacles in creating knowledge among organizations is partial or incomplete communication due to incommensurable point of view. Policy exercises can improve commensurability and facilitate inter-organizational knowledge creation by providing a shared model of the system under investigation. This paper will discuss it taking Intelligent Transportation System (TTS) Deployment Exercises as an example.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
  3. Orna, E.: Information products in need of information (1995) 0.02
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    Abstract
    While technological advances are constantly opening up possibilities for new formats and media, as well as the creation of more traditional products, and while the technology has been strongly promoted, little research has been conducted on the problems of using it cost effectively to create products or on testing and evaluating them: information management. Presents the findings from case studies in a range of business and institutions undertaken as part of a research programme designed to address both the practical and theoretical deficiencies
    Source
    Managing information. 2(1995) no.12, S.22-25
  4. Tsuchiya, S.: New challenges to Japanese corporations in organizational knowledge creation (1996) 0.01
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    Abstract
    We are in the midst of a new business revolution driven by information technology. The centerpiece of this business revolution is a new kind of product which delivers instant customer gratification in a cost-effective way. The ability to make such products will determine the successful corporations of the next century. The new business revolution demands drastic changes in organizational knowledge creation, among corporations as well as in a corporation. The key attributes of Japan's success in creation of organizational knowledge are: (1) participative management, (2) "Kaizen," and (3) "Keiretsu." In today's world of fast-moving markets and fierce competition, however, the Japan model betrays its weakness: too much time required for organizational decision making, difficulty to make revolutionary change, and obscurity of responsibility. To solve the problems, Japanese companies are decentralizing the organizations and forming virtual corporations. The changes from consensus management to responsibility management and from "keiretsu" groups to virtual corporations pose three fundamental challenges to Japanese corporations in organizational knowledge creation: (1) co-existence of firm central direction and maximum individual autonomy; (2) construction of sophisticated information networks; and (3) intercultural communication. Corporations, MITI, and universities in Japan are making concerted efforts to deal wich the winds of change that are sweeping through industry and the economy.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
  5. Lammers, I.S.; Eijnatten, F.M. van: Improving the management of knowledge in an automation department of a Dutch bank : embarking on action research (1996) 0.01
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    Abstract
    In contemporary practice it is widely asserted, that smart management of knowledge (KM) could be a new panacea for the ever-increasing market and environmental demands put an companies in order to become more flexible, leaming and innovative at the same time. Effective KM is becoming a strategic issue in innovative organizations. Traditionally, managers view knowledge as intangible: Being spread all over the company, it is predominantly hidden in all sorts of databases and in the tacit customs of their employees, and often of course it is securely and unattainable locked in their heads. Often managers have asked themselves difficult questions like: "How to manage something you can't see?" and "How do I know whether it is worth the effort?". Although KM as an issue can hardly be evaded nowadays, design-oriented research an how to come to grips with managing the company's intellectual capacities is still very limited. Action research, showing how KM is dealt with in actual practice, is lacking. Our contribution to the conference is straightforward. We wart to discuss the preliminary results of an action-research project that is currently carried out in a large Dutch bank. Our paper supports the ISMICK conference theme an the organization dimension of KM. Based an the literature an innovation, organizational learning and socio-technical systems design, a number of in-depth interviews were held to determine the possible contribution of KM to increase the controllability and flexibility of the automation department. A qualitative analysis of the data Show that over half of the problems (i.e. poor knowledge about the distinctive systems in the organization, insufficient skills levels, unproductive redundancy of activities, 'islands' of knowledge, and recurring mistakes) could be attributed to the company's inability to successfully manage its intellectual capital. Further analysis of the data showed, that the organizational structure and the maturity of the organization - in terms of Bolwijn & Kumpe (1991) - proved to be the dominant factor in determining the KM approach that would fit the organization. In order to lift the rigidities that resulted from the stock of systems to be maintained and from its bureaucratic structure, several suggestions were made in an attempt to solve the problems mentioned. Those suggestions have been discussed with stakeholders in the organization to increase their fitness for implementation. To improve KM in this organization asks for a multifocus renewal effort. Several approaches are distinguished (i.e. competence centers; dedicated career paths; cluster organization; knowledge infrastructure), each focused an a particular knowledge management problem. These proposals form a design oriented research agenda for the study at hand, while at the same time take the explicit aim to foster implementation in close collaboration with the main stakeholders.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
  6. Fischer, G.; Ostwald, J.: Knowledge management : problems, promises, realities, and challenges (2001) 0.01
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  7. Lissack, M.R.: Chaos and complexity : what does that have to do with knowledge management? (1996) 0.01
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    Abstract
    As interest in the study of complex systems has grown, a new vocabulary is emerging to describe discoveries about wide-ranging and fundamental phenomena. Complexity theory research has allowed for new insights into many phenomena and for the development of a new language. 'his paper argues that a shared language based an the vocabulary of complexity can have an important role in a management context. The use of complexity theory metaphors can change the way managers think about the problems they face. Instead of competing in a game or a war, they are trying to find their way an an ever changing, ever turbulent landscape. Such a conception of their organizations' basic task can, in cum, change the day-to-day decisions made by management. If part of the problem of knowledge management is the need to identify value added knowledge, language and metaphor play a key role - for they are the very tools of the identification [what is knowledge] and ascription [what makes it value-added] process. Complexity theory metaphors, it is argued, are not panaceas. There are limits to the types of organizations where the notion of a "fitness landscape" and "degree of coupling" can make a positive contribution to managements understanding of the world. The author argues that one potential distinction - between worlds where complexity metaphors can contribute and those where they cannot - can be drawn by measuring the degree to which an organization perceives that value-added investments are to be made in a) the development of new knowledge or b) infrastructure. In this context, infrastructure is defined as those items to which an economist might (once such investment is made) ascribe the label "sunk costs", but which management would not willingly walk away from. For this purpose then, emotional investments, legacy systems, existing bureaucracy, and material goods could all constitute "infrastructure". Infrastructure investments it is argued are pari of what Brian Arthur of the Sante Fe Institute defines as the world of diminishing retums. Investments in knowledge are different. While the ability of an organization to effectively deal wich new knowledge is limited by a variety of constraints, the leverage which can be obtained from such knowledge gives rise to the potential for increasing retums. As organizations leam to remove some of the constraints an their ability to absorb and lever new information, they force themselves down to the increasing retums part of the "S" curve. Several case studies are presented to illustrate the potency of complexity metaphors in driving managerial perceptions of knowledge management businesses.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
  8. Swartzberg, T.: Identifying and spreading expertise : The knowledge manager's brief: to disseminate a company's data and the know-how of its staff (1999) 0.01
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    Date
    29.11.1999 12:18:22
    Source
    International Herald Tribune. 15. Nov. 1999, S.22
  9. Kaye, D.: Information and business : an introduction (1991) 0.01
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    Abstract
    This work uses a background of business studies and the existence of ever-changing business reference works as a starting point from which to examine the various sources of business information - standards, trade and research organizations, libraries etc. Examines information needs and sources against the business environment, structure and methods in which information needs arise.
  10. Stock, W.G.: Informationsmangel trotz Überfluß : Informationsgesellschaft verlangt neue Berufe und Berufsbilder (1995) 0.01
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    Source
    Insider. 1995, Nr.4, Juli, S.19-22
  11. Business information in the Intranet age (1996) 0.01
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    Date
    22. 2.1997 19:42:34
  12. Beastall, G.: Records management meets knowledge gathering (1998) 0.01
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    Abstract
    Information technology developments during the last 2 decades, including the development of the Internet and particulary the WWW, have crested problems and opportunities for records managers. The knowledge contained in records must be captured into the organization's memory it it is to be managed and shared for company prosperity. Explores some of these problems and opportunities, and proposes a 3 phase strategy for managing records and knowledge in the current, and likely future, technological environment
  13. Vopel, O.: Herausforderung Nutzenmessung : Zielsetzung und Struktur des Global Knowledge Survey von Ernst & Young (2001) 0.01
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    Abstract
    Die strategischen Zielsetzungen von Knowledge Management lesen sich auf der Ebene der Business Pläne in Professional Service Firms immer ähnlich: Vermeidung von Doppelspurigkeiten bei der Wissensproduktion; Qualitätssteigerung der Produkte durch intelligente Kombination des Wissens; Geschwindigkeitssteigerungen beim Service Delivery-Prozess; Risikominderung durch besseres Wissen etc. Bei Ernst & Young stellte eine Erreichung solcher Ziele angesichts der internen und externen Rahmenbedingungen eine ganz besondere Herausforderung dar: 76 000 Mitarbeiter in allen Zeitzonen der Welt; vier große Business Lines (Wirtschaftsprüfung, Steuerberatung, Corporate Finance und Rechtsberatung) mit rund einhundert Service Lines, die ein gewisses Eigenleben führen (müssen!); ständiger Wandel der Marktbedingungen; Mitarbeiter meistens beim Klienten und selten im Büro; permanter Mitarbeiterzuwachs bei branchenüblichem Turnover. Wenn der vielbeschworene Informationsaustausch in der Teeküche für komplexe Organisationen je ausgereicht hat - hier genügte heißes Wasser nicht mehr
  14. Hofmann, U.: Globale Informationswirtschaft : Management, Technologien, Strategien (1999) 0.01
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    Abstract
    Das schnelle Wachstum des Internet und des WWW vermehrt und verändert den Bezug, die Nutzung und damit auch den Wert von Informationen. Informationen wurden bisher zwar als kritischer Erfolgsfaktor für materielle und immaterielle Wertschöpfung erkannt, entzogen sich aber einer ökonomischen Betrachtungsweise. In dem vorliegenden Buch wird versucht, Informationen vor allem als marktfähige Dienstleistungen bzw. Produkte im Umfeld der derzeitigen informationstechnologischen Entwicklung zu betrachten. Dazu bedarf es vieler anderer Sichtweisen bewährter ökonomischer Modelle. Qualitätsmanagement, Logistik, Technologie-Management, Organisation, Marketing, Struktur der Märkte, die Interaktion zwischen geänderten Angebots- und Nachfragestrukturen etc. gestalten sich unter dem Einfluß der derzeitigen technologischen Rahmenbedingungen häufig nicht nur für Informationsproduzenten und -dienstleister, sondern auch für große Teile eines konvergierenden Sachgüter- und Dienstleistungssektors gänzlich anders. Diese Gestaltungspotentiale werden in der vorliegenden Abhandlung erörtert
  15. Information systems outsourcing in theory and practice (1995) 0.01
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    Date
    22. 7.1996 10:51:56
  16. Mentzas, G.: ¬A functional taxonomy of computer-based information systems (1994) 0.01
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    Date
    8. 3.1997 13:34:22
  17. Kmuche, W.: Strategischer Erfolgsfaktor Wissen : Content Management: der Weg zum erfolgreichen Informationsmanagement (2000) 0.01
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    Date
    19. 7.2002 22:05:14
  18. Byfield, P.: Managing information in a complex organisation (2005) 0.01
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    Abstract
    Considers the problems large organisation have in handling the vast amounts of information in their system, such as: the culture of communication (committees/meetings/networks); `bureaucracy'; technology - IT 'versus' operational departments; structures (hierarchy and reporting lines); information ownership; resources. The book considers how these problems can be overcome: by both individual information professionals and departments or units.
    Content
    Key Features - Identifies particular types of organisation (in terms of culture/structure) rather than industry sector categories. Thus, readers will be able to position their organisation within this framework - The solutions to overcome the problems are pragmatic and based an the day-to-day experiences of the author The Author Paul Byfield is a Legal Information Specialist at the European Bank for Reconstruction and Development. Readership Information and knowledge workers in all organisations. Students an library and information management courses will also find the book of interest. Contents Introduction - what is a complex organisation? What particular features are unique to these organisations? Departmental rivalry in organisations - how important is it; does it/should it influence the information management process? Making information management work - basic principles of information management; people/culture; structure; technology; other resources Culture of communication - who does it and why; who should the information professionals be talking to? Using technology - is it a panacea or a Pandora's Box? Gatekeepers or teachers - how should information workers model themselves in complex organisations; how does the information worker survive in this environment? Conclusion - is information management more difficult in this type of environment?
  19. Laukamm, T.: Elektronische Dokumentation : der Wettbewerbsfaktor der Zukunft (1993) 0.01
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    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
  20. Krebs, R.: ¬Die Rolle von Informationssystemen im Konzern : Verflechtung, Kooperation, Koordination (1993) 0.01
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    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier

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