Benefiel, C.R.; Miller, J.P.; Ramirez, D.: Baseline subject competencies for the academic reference desk (1997)
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- Abstract
- Reports on an investigation carried out at the Texas A&M University's Sterling Evans Library, USA, to identify skills and areas of knowledge with which a reference staff member should be familiar in such areas as reference desk procedures, electronic resources, and the 3 major subject groups of humanities, sciences and social sciences. Presents an overview and discusses the concept of subject baseline competencies, approaches to organizations of subject related baseline competencies, and the documents resulting from discussions with senior subject specialists in those 3 groups. Develops subject lists for baseline competencies as training tools for new librarians and staff
