Search (79 results, page 1 of 4)

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Source

Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon

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Abstract

I(nvestigates the constituents of a good research task, requiring students to construct meaning from a variety of resources. The study involved collaboration between a high school media specialist, 7 teachers, and a university faculty member in Michigan, USA. 6 research projects involving 387 students of all ability levels were observed to identify elements associated with meaningsful research. Data were collected from a questionnaire completed by all students and student and teacher interviews. elements found to be related to satisfaction with the research process and to satisfaction with achievement were: student choice of topic, group work, course related topics, clarity of goals and means of evaluation, and process instruction

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Abstract

This study details the activities and strategies that 11th grade students with high academic abilities used during their information seeking and use to complete class projects in a Persuasive Speech class. The study took place in a suburban high school in Maryland, and participants included 21 junior honors students, their teacher, and their library media specialist. Each student produced a 5-7-minute speech on a self-chosen topic. Conducted in the framework of qualitative research in a constructivist paradigm (E.G. Guba, & Y.S. Lincoln, 1998), the study used data collected from observations, individual interviews, and documents students produced for their projects - concept maps, paragraphs, outlines, and research journals. Interview and observation data were analyzed using the constant comparative method (B. Glaser & A. Strauss, 1967) with the help of QSR NVivo 2 (QSR International Pty Ltd, 2002); students' documents were analyzed manually. The findings show that students' understanding, strategies, and activities during information seeking and use were interactive and serendipitous and that students learned about their topics as they searched. The research suggests that high school honors students in an information-rich environment are especially confident with learning tasks requiring an exploratory mode of learning.

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Abstract

Hundreds of scholarly studies have investigated various aspects of Wikipedia. Although a number of literature reviews have provided overviews of this vast body of research, none has specifically focused on the readers of Wikipedia and issues concerning its readership. In this systematic literature review, we review 99 studies to synthesize current knowledge regarding the readership of Wikipedia and provide an analysis of research methods employed. The scholarly research has found that Wikipedia is popular not only for lighter topics such as entertainment but also for more serious topics such as health and legal information. Scholars, librarians, and students are common users, and Wikipedia provides a unique opportunity for educating students in digital literacy. We conclude with a summary of key findings, implications for researchers, and implications for the Wikipedia community.

Date

18.11.2014 13:22:03

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Abstract

Part 2 of an article reporting results of a questionnaire survey of library users' perceptions of reference librarians' body language aims and its influence on the users' satisfaction of the reference interviews

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Abstract

As libraries face increasing competition in providing information, we must insure that our library systems are usable, effective, efficient, and perhaps even enticing. How do librarians know that systems give users what they need and want? One way is usability testing. Usability testing has been around the computer industry for at least a decade, but library use of the method is relatively new. It has been a common perception that library systems were designed for librarians. Even if the user was considered, it was from the perspective of librarians who worked with the user. Those perceptions were anecdotal, and librarians frequently disagreed with one another about user behavior and knowledge.

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Abstract

Reports results of a questionnaire survey, the main purpose of which was to study and understand library users' perceptions of reference librarians' body language and its influence on the users' satisfaction of the reference interviews. The aim was to improve the overall quality of reference services. The study was undertaken in the National Yang-Ming University Library and involved 162 data samples. Describes the statistical methods used and the content analysis applied to the analysis of the data. Findings indicate that users prefer librarians' to adopt an approachable mode: arms relaxed; frequent eye contact; greeting users with a smile; hands unoccupied, and with appropriate hand gestures. Contrarily, preoccupation mode: with arms crossed; frowning; and hands busy with work; conveys an unfriendly message to library users. Concludes that the findings could be a valuable tool for reference librarians to develop their interviewing techniques in terms of body language and so improve the quality of referecne services

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Abstract

Librarians at the University of the Pacific, California (UOP) designed a replication of an earlier transaction log study carried out at Adelphi University, New York (LRTS 38(1994) no.3, S.293-305). It was hypothesized that library staff would use a feature that allows the searcher to limit a search by location or material type more often than users. It was also hypothesized that library staff and reference librarians would have a higher success rate than public users. The third hypothesis was that UOP users would perform keyword searches more often than library staff. Studies were conducted in 1995 in 1996 to test these hypotheses to provide comparative data on the search styles of users and staff. Searches of the INNOPAC database, using transaction logs, were performed by 4 terminal groups: public users, technical services staff, public services staff, and reference librarians. It was discovered that replicating a study is not nearly as straightforward as was initially thought. It was also found to be surprisingly difficult to compare year to year data at the same institution; primarily due to a continually changing technological environment

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Date

22. 1.2000 17:52:11

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Source

Library and information science research. 22(2000) no.4, S.371-382

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Abstract

Identifies and characterizes the knowledge used by experienced librarians while searching for subject information in online catalogues. 10 experienced librarians performed the same set of 6 subject searches in an online catalogue. Investigates the knowledge used to solve retrieval problems. This knowledge presents expertise in the use of the catalogue. Data were collected through the use of think aloud protocols, transaction logs and structured interviews. Knowledge was defined as knowledge objects (factual knowledge), knowledge of events (experimental knowlegde), knowledge of performance (process knowledge), and metaknowledge. Metaknowledge is the sense of whole derived from the integration of factual, process, and experimental knowledge about the search and the conditions under which it is performed. Focuses on metaknowledge. For evidence of metaknowledge the data were examined for explanations that participants gave for their actions and observations, and for ways that participants evaluated their own progress during the process of searching. Reasons and explanations given by searchers were related to all phases of the library information retrieval process from the user's receipt of material to policies for collection development, and not just events directly related to the performance of a particular search task

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Abstract

Many information channels are available to students, but it is now clear how students select and use them. Reports results of a study of the information seeking behaviour of students at 2 US universities: the American University; and the District of Columbia University. The study aimed to investigate: the information channels used by students when they work on course related projects and how they select the channels; how they use ALADIN, an augmented OPAC that provides access to the holdings of the Washington Research Library Consortium and several commercial online databases; and how selected characteristics of students are related to their use of information channels. Students identified convenience and quality of data as the top 2 factors in their choice of information channel. Affirms the value of librarians and of formal information channels, suggests ways to augment the online catalogue, and reminds librarians that equal access to information technology does not necessarily lead to equal use

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Abstract

Reports a study of 40 audiotaped reference interactions between librarians and public library users. Analyzes the data to identify patterns of interaction, with a focus on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by the users and the effect of these factors for the outcome of the interaction. Compares the results with studies of public library user behaviour in unassisted online catalogue searches. Users' initial query formulations are similar in the 2 situations. In the mediated searches, ambiguities are resolved and users' information needs are determined while interacting with the material on the shelf. Replication of this functionality in the online catalogue's interaction with the user would solve many problems in unassisted end user searches

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Abstract

Describes an attempt, by Illinois University at Chicago (IUC) Library to respond to user needs as they are revealed in transaction logs of OPAC use. Illustrates success in improving access to catalogue records through a reengineering process. Outlines the IUC Library Reengineering Project, the administrative structure to study transaction logs, and the resultant managerial decisions. Notes the changes made to sreen display and to the OPAC. Focusing on customer satisfaction, IUC catalogue librarians joined forces with colleagues to identify Usrs' unmet needs and preferences through transaction log analysis. In order to minimize mismatches between users' expectations and services actually provided, IUC catalogue librarians studied logs and adjusted the OPAC. Descrinbes the specific efforts to increase access to the library's collections and the steps taken to enhance and customize bibliographic and authority records. Concludes that transition log analysis has enabled IUC to alter the form and content of its OPAC to fit the changing needs of diverse and widely disoersed users

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Abstract

As librarians evaluate the capabilities of online catalogs they will need to consider what information users expect to find in the catalog and what characteristics of the catalog will help users in their search for this information. The findings of studies concerning how library users actually use card catalogs and online catalogs, and their successes and failures in that use, can be used to determine the capabilities that are needed in anonline catalog to satisfy the bibliographic requests of library users

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Abstract

Reviews studies of users of OPACs focusing on the research methodology of librarians. Surveys and questionnaires, interviews, observation, controlled experiment and transaction log analysis were used with varying degrees of expertise and success in academic public libraries with a variety of user populations. Poor methodology due to lack of training and funding sharply limit their usefulness in most cases

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Abstract

Over a 2 year period, the Getty Information Institute (formerly the Getty Art History Information Program) sponsored and carried out a major study of end user online searching by humanities scholars. Complete logs of the searches and output were captured, and the 27 scholars involved were interviewed in depth. Reviews the study and its results, with particular emphasis on matters of interest to academic librarians. Implications are drawn for academic library reference service and collection development, as well as for cataloguing in the online and digital environment

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Abstract

Observes that whether in academic, special, or public libraries or on commercial online systems, CD-ROM, the online catalogue, or the Internet, certain end user errors crop up repeatedly. Details the main errors, which include input errors, errors arising from confusion in the face of different interfaces and screen designs, Boolean logic errors, term errors, conceptual errors, and errors due to the fact that users do not read instructions. Concludes that systems must solve the trivial errors automatically, but user instruction librarians must help solve the more complex problems

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Footnote

Contribution to an issue devoted to business reference services and sources: how end users and librarians work together

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Abstract

Reports a strategy adopted at Reading University Library in the UK, using Libra software and methodology developed by Priority Search Ltd. in conjunction with the University of London Library, to determine a way of adjusting the library opening hours to satisfy the needs of the greatest number of users. Describes the survey methodology and administration, discusses survey findings, offers tips for librarians in dealing with users, and considers the creative nature of such a survey