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  • × author_ss:"Choo, C.W."
  • × year_i:[2020 TO 2030}
  1. Choo, C.W.; Meyer, M.: Information misbehavior : how organizations use information to deceive (2023) 0.02
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    Abstract
    Recent examples of organizational wrongdoing such as those that led to the opioid crisis and the 2008 financial meltdown show that organizations can deliberately use information to deceive others, resulting in serious harm. This brief communication explores the role of information in organizational wrongdoing. We analyze a dataset consisting of 80 cases of high-penalty corporate wrongdoing in the United States in the period 2000-2020. Our analysis of documents filed by the US Department of Justice and federal regulatory agencies in those cases found that organizations use two general information strategies to deceive and mislead. First, organizations can "sow doubt" on statements by others that hurt the organization's interests. Second, organizations can "exploit trust" that others have placed in them to provide truthful information. Our analysis suggests that which strategy is adopted depends on the degree that the organization's external information use environment is "contested" or "controlled." Across the cases examined, we observe three types of information behaviors that implement the strategy of sowing doubt and exploiting trust: information obfuscation, information concealment, and information falsification.
    Series
    Brief communication
  2. Choo, C.W.: Climate change information seeking (2023) 0.01
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    Abstract
    This research develops and tests a model of individual intentions to actively seek information about climate change. Our premise is that the individual's intention to actively seek information about climate change would determine their knowledge of and attitudes towards climate change, and this would in turn influence how they act or change their behaviors in response to that risk. Our model identifies key cognitive, affective, and situational variables drawn from research in human information behavior and risk communication. We conducted an online survey in which 212 participants in Canada and the United States responded. The results showed that the model was able to explain more than 40% of the variance in intention to seek climate change information. Social Norms, Affective Response, and Social Trust were the most important variables in influencing intention to seek climate change information. We conclude that climate change information seeking has a strong social dimension where social norms and expectations of relevant and respected others exert a major influence, and that the individual's emotional response towards the risk of climate change is more important than the individual's cognitive perception of how much information they need on climate change.