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  • × author_ss:"Zhang, D."
  • × year_i:[2020 TO 2030}
  1. Zhang, D.; Pee, L.G.; Pan, S.L.; Wang, J.: Information practices in data analytics for supporting public health surveillance (2024) 0.02 
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    Abstract
    Public health surveillance based on data analytics plays a crucial role in detecting and responding to public health crises, such as infectious disease outbreaks. Previous information science research on the topic has focused on developing analytical algorithms and visualization tools. This study seeks to extend the research by investigating information practices in data analytics for public health surveillance. Through a case study of how data analytics was conducted for surveilling Influenza A and COVID-19 outbreaks, both exploration information practices (i.e., probing, synthesizing, exchanging) and exploitation information practices (i.e., scavenging, adapting, outreaching) were identified and detailed. These findings enrich our empirical understanding of how data analytics can be implemented to support public health surveillance.
  2. Zhang, D.; Wu, C.: What online review features really matter? : an explainable deep learning approach for hotel demand forecasting (2023) 0.01 
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    Abstract
    Accurate demand forecasting plays a critical role in hotel revenue management. Online reviews have emerged as a viable information source for hotel demand forecasting. However, existing hotel demand forecasting studies leverage only sentiment information from online reviews, leading to capturing insufficient information. Furthermore, prevailing hotel demand forecasting methods either lack explainability or fail to capture local correlations within sequences. In this study, we (1) propose a comprehensive framework consisting of four components: expertise, sentiment, popularity, and novelty (ESPN framework), to investigate the impact of online reviews on hotel demand forecasting; (2) propose a novel dual attention-based long short-term memory convolutional neural network (DA-LSTM-CNN) model to optimize the model effectiveness. We collected online review data from Ctrip.com to evaluate our proposed ESPN framework and DA-LSTM-CNN model. The empirical results show that incorporating features derived from the ESPN improves forecasting accuracy and our DA-LSTM-CNN significantly outperforms the state-of-the-art models. Further, we use a case study to illustrate the explainability of the DA-LSTM-CNN, which could guide future setups for hotel demand forecasting systems. We discuss how stakeholders can benefit from our proposed ESPN framework and DA-LSTM-CNN model.

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