Search (22 results, page 1 of 2)

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Abstract

Reports results of a project to develop guidelines, based on the development of a prototype system in the field of medicine, for producing computerized reference services capable of increasing the range and quality of responses to information needs. For instance, an automatic system that can be available 24 hours a day simultaneously to multiple enquirers over an intranet or the Internet. Genuine information requests from a variety of medical information settings were collected and analyzed to form a typology of needs, focusing particularly on qualitative aspects. The typology was mapped on to computerized techniques to form a system specification and developed into a prototype WWW system

Date

28. 7.1998 18:29:09

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Abstract

This is a speculative paper in which the requirements of IR systems to support relatively creative, as well as more convergent thinking are discussed. The nature of creative thinking is explored, as is the extent to which a range of current information systems is able to support key intellectual processes associated with it. The development of IR systems capable of providing more direct support for creative thinking will depend on the greater integration of high order knowledge representations and flexible, fuzzy pattern-matching techniques. Such developments may enhance the ability of information seekers to place before themselves a range of information sufficiently - but not excessively - rich in diversity to facilitate the development of relatively divergent - as well as more convergent - ideas.

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Abstract

Virtual environments enable a given information space to be traversed in different ways by different individuals, using different routes and navigation tools. However, we urgently need robust user models to enable us to optimize the deployment of such facilities. Research into individual differences suggests that the notion of cognitive style may be useful in this prcess. Many such styles have been identified. However, it is argued that Pask's work on holist and serialist strategies and associated styles of information processing are particularly promising in terms of the development of adaptive information systems. These constructs are reviewed, and their potential utility in 'real-world' situations assessed. Suggestions are made for ways in which they could be used in the development of virtual environments capable of optimizing the stylistic strengths and complementing the weaknesses of individual users. The role of neural networks in handling the essentially fuzzy nature of user models is discussed. Neural networks may be useful in dynamically mapping users' navigational behavior onto user models to anable them to generate appropriate adaptive responses. However, their learning capacity may also be particularly useful in the process of improving systems performance and in the cumulative development of more robust user models

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Abstract

This chapter explores cognitive issues relating not only to the use and effectiveness of information retrieval (IR) systems, but also to the generation of new research knowledge relevant to enhancing such use and to the development of improved systems. There is still much that we do not know about how effectively, or not as the case may be, current IR systems support different individuals and groups of people in effectively acquiring the knowledge they need to help them in the tasks in which they are engaged. We need greater levels of knowledge of how we might optimize the symbiotic interactions between IR systems and people working in different contexts, and of the directions we might most profitably take in the development of new systems. The chapter begins by establishing working definitions of "knowledge", "information", "understanding", and related concepts including "information retrieval" and "information behavior". Such definitions are necessary if we are to achieve any clear focus on what are important issues for the evaluation and development of IR systems and practices. Knowledge is defined here as a conceptual system that enables its possessor (whether human or machine) to act in the world (e.g. in the form of autonomous activity or response to stimuli). Information is defined here as potential knowledge, and understanding as the process of transforming information into knowledge. Perceiving an information need represents the realization that one is in a situation for which one's existing knowledge is not adequate. Information is needed to generate, via understanding, appropriate new knowledge. However, the need for knowledge is broader than the information need in that the former entails defining the nature of the sought-for knowledge, as opposed to the type and nature of the information which may be used to generate it. Importantly in this context, functionally the same knowledge may be generated via the processing of alternative items of information. The realization and specification of the knowledge need, along with the evaluation of information behavior in terms of its contribution to satisfying the knowledge need, are termed here knowledge behavior. Information behavior comprises those activities entailed in the acquisition of information that may be transformed into knowledge. It subsumes information encountering and information seeking, the latter subsuming searching and retrieval. Although information retrieval is often used narrowly to denote the latter activity taking place within information seeking, a broader definition is used here to include the development, use and evaluation of systems designed to support the range of activities denoted by the term information behavior.

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Abstract

This report explores the intellectual processes entailed during information seeking, as information needs are generated and information is sought and evaluated for relevance. It focuses an the details of cognitive processing, reviewing a number of models. In particular, Popper's model of the communication process between an individual and new information is explored and elaborated from the perspective of Pask's Conversation Theory. The implications of this theory are discussed in relation to the development of what Cole has termed "enabling" information retrieval systems.

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Abstract

Proposes the development of an 'intelligent document' as a key component of the future electronic library; in which the intelligent documents in a library collection may be thought of as the ability of documents or a collection of documents to adapt to differing characteristics of individual information seekers and users. Proposes the sort of intelligent document that could: identify particular learning strategies being used by individual users; classify them in terms of a model of learning capable of making explicit relationships between strategies, individual differences, learning tasks, and learning outcomes; and offer, on the basis of this model, individualized strategic advice (or take individualized strategic action) relating to how the user might most productively go forward. Describes results obtained during the study, conducted at the Department of Information Studies, Sheffield University, UK, involving PRECIS documents, fuzzy data analysis and artificial neural networks

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Abstract

This article reports the results of a study of the role of individual differences in Internet searching. The dimensions of individual differences forming the focus of the research consisted of: cognitive styles; levels of prior experience; Internet perceptions; study approaches; age; and gender. Sixty-nine Masters students searched for information on a prescribed topic using the AItaVista search engine. Results were assessed using simple binary relevance judgements. Factor analysis and multiple regression revealed interesting differences, retrieval effectiveness being linked to: male gender; low cognitive complexity; an imager (as opposed to verbalizer) cognitive style; and a number of Internet perceptions and study approaches grouped here as indicating low self-efficacy. The implications of these findings for system development and for future research are discussed.

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Abstract

This article reports on the development of a novel method for the analysis of Web logs. The method uses techniques that look for similarities between queries and identify sequences of query transformation. It allows sequences of query transformations to be represented as graphical networks, thereby giving a richer view of search behavior than is possible with the usual sequential descriptions. We also perform a basic analysis to study the correlations between observed transformation codes, with results that appear to show evidence of behavior habits. The method was developed using transaction logs from the Excite search engine to provide a tool for an ongoing research project that is endeavoring to develop a greater understanding of Web-based searching by the general public.

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Abstract

Purpose - The purpose of this paper is to review recent developments in educational informatics relating to the provision by information systems of pedagogical support to web-based learners, and to propose further investigation of the feasibility and potential value of web-based "conversational" information systems to complement adaptive hypermedia and information retrieval systems. Design/methodology/approach - The potential of Pask's conversation theory is considered as a potentially useful framework for the development of information systems capable of providing pedagogical support for web-based learners, complementary to that provided by existing computer-assisted learning and adaptive hypermedia systems. The potential role and application of entailment meshes are reviewed in relation to other forms of knowledge representation including classifications, semantic networks, ontologies and representations based on knowledge space theory. Findings - Concludes that conversation theory could be a useful framework to support the development of web-based "conversational" information that would complement aspects of computer-assisted learning, adaptive hypermedia and information retrieval systems. The entailment mesh knowledge representation associated with conversation theory provides the potential for providing particularly rich pedagogical support by virtue of its properties of cyclicity, consistency and connectivity, designed to support deep and enduring levels of understanding. Research limitations/implications - Although based on a considerable body of theoretical and empirical work relating to conversation theory, the paper remains speculative in that the gap is still great between, on the one hand, what has so far been achieved and, on the other, the practical realisation of its potential to enhance web-based learning. Much work remains to be done in terms of exploring the extent to which procedures developed and benefits found in relatively small-scale experimental contexts can effectively be scaled to yield enhanced support for "real world" learning-related information behaviour. Originality/value - The ideas of Pask, discussed in this paper, are capable of guiding the structuring of information according to parameters designed to facilitate deep and enduring understanding via interactive "conversational" engagement between the conceptual structures of information source authors and learners. If one can scale Pask's work to "real world" learning-related information behaviour, one can increase the range of web-based information systems and services capable of providing pedagogical support to web-based learners.

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Abstract

Research into information retrieval (IR) cannot yet answer the basic question of how we can design IR systems to help people search for information with optimal levels of effectiveness. In relation to human-system interaction, we have failed to develop any valid and at the same time robust user models capable of driving practical system development. If we strip away assumptions and over-optimism relating to the generalisability of what are essentially sporadic and fragmented research efforts, the great "darkness to light" ratio characterising our knowledge of human aspects of IR becomes apparent. From a more critical and pessimistic (but by no means less realistic) perspective, we are getting nowhere fast. A range of strategies is proposed to improve the situation by supporting relatively "horizontal" as well as "vertical" knowledge integration. These consist of: greater use of pluralistic research approaches; enhanced access to research data; more multidisciplinary and multi-perspective integrative reviews and conceptual mappings; and establishing a greater critical mass of published research findings sufficient to support the generation of a less sparse and fragmented evidence-based knowledge map. The potential of electronic publishing and data access for helping achieve these goals is discussed.

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Abstract

Purpose - The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection instrument based on the taxonomy; and the results of testing the instrument on a sample of university students and staff. Design/methodology/approach - The taxonomy is based on a review of the literature, and is extended to cover web searching. This forms the basis for the design of the data collection instrument, which is tested with 405 students and staff of Sheffield University. Findings - Subjects regard the range of metacognitive skills focused on as broadly similar. However, a number of significant differences in reported metacognition usage relating to age, gender and discipline. Practical implications - These findings contribute to the long-term aims of the research which are to: develop a model of the actual and potential role of metacognition in web searching, and identify strategic "metacognitive interventions" that can be built into an intelligent information retrieval system, driven by the model, capable of enhancing retrieval effectiveness by compensating for metacognitive weaknesses on the part of the searcher. Originality/value - The value of the paper lies in: the consideration of metacognition in the context of web searching, the presentation of an extensible taxonomy of metacognitive skills, development and testing of a prototype metacognitive inventory, finding of significant differences in reported metacognition usage according to age, gender and discipline, and reflection of the implications of the results for future research into web searching.

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Abstract

Purpose - The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public. Design/methodology/approach - In total, 91 members of the general public performed 195 controlled searches. Search activity and ratings of search difficulty and success were recorded and statistically analysed. The study was exploratory, and sought to establish whether there is a prima facie case for further systematic investigation of the selection and combination of variables studied here. Findings - Results revealed a number of interactions between individual differences, the use of different search strategies, and levels of perceived search difficulty and success. The findings also suggest that the open and closed nature of searches may affect these interactions. A conceptual model of these relationships is presented. Practical implications - Better understanding of factors affecting searching may help one to develop more effective search support, whether in the form of personalised search interfaces and mechanisms, adaptive systems, training or help systems. However, the findings reveal a complexity and variability suggesting that there is little immediate prospect of developing any simple model capable of driving such systems. Originality/value - There are several areas of this research that make it unique: the study's focus on a sample of the general public; its use of search logs linked to personal data; its development of a novel search strategy classifier; its temporal modelling of how searches are transformed over time; and its illumination of four different types of experienced searcher, linked to different search behaviours and outcomes.

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Abstract

Explores the role of information seeking and retrieval in the development of information systems to support personalized and autonomous learning.

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Abstract

Purpose - This paper reports the findings of a study designed to explore web searchers' perceptions of the causes of their search failure and success. In particular, it seeks to discover the extent to which the constructs locus of control and attribution theory might provide useful frameworks for understanding searchers' perceptions. Design/methodology/approach - A combination of inductive and deductive approaches were employed. Perceptions of failed and successful searches were derived from the inductive analysis of using open-ended qualitative interviews with a sample of 37 biologists at the University of Sheffield. These perceptions were classified into "internal" and "external" attributions, and the relationships between these categories and "successful" and "failed" searches were analysed deductively to test the extent to which they might be explainable using locus of control and attribution theory interpretive frameworks. Findings - All searchers were readily able to recall "successful" and "unsuccessful" searches. In a large majority of cases (82.4 per cent), they clearly attributed each search to either internal (e.g. ability or effort) or external (e.g. luck or information not being available) factors. The pattern of such relationships was analysed, and mapped onto those that would be predicted by locus of control and attribution theory. The authors conclude that the potential of these theoretical frameworks to illuminate one's understanding of web searching, and associated training, merits further systematic study. Research limitations/implications - The findings are based on a relatively small sample of academic and research staff in a particular subject area. Importantly, also, the study can at best provide a prima facie case for further systematic study since, although the patterns of attribution behaviour accord with those predictable by locus of control and attribution theory, data relating to the predictive elements of these theories (e.g. levels of confidence and achievement) were not available. This issue is discussed, and recommendations made for further work. Originality/value - The findings provide some empirical support for the notion that locus of control and attribution theory might - subject to the limitations noted above - be potentially useful theoretical frameworks for helping us better understand web-based information seeking. If so, they could have implications particularly for better understanding of searchers' motivations, and for the design and development of more effective search training programmes.

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Abstract

Purpose - This paper aims to examine our current knowledge of how searchers perceive and react to the possibility of missing potentially important information whilst searching the web is limited. The study reported here seeks to investigate such perceptions and reactions, and to explore the extent to which Simon's "bounded rationality" theory is useful in illuminating these issues. Design/methodology/approach - Totally 37 academic staff, research staff and research students in three university departments were interviewed about their web searching. The open-ended, semi-structured interviews were inductively analysed. Emergence of the concept of "good enough" searching prompted a further analysis to explore the extent to which the data could be interpreted in terms of Simon's concepts of "bounded rationality" and "satisficing". Findings - The results indicate that the risk of missing potentially important information was a matter of concern to the interviewees. Their estimations of the likely extent and importance of missed information affected decisions by individuals as to when to stop searching - decisions based on very different criteria, which map well onto Simon's concepts. On the basis of the interview data, the authors propose tentative categorizations of perceptions of the risk of missing information including "inconsequential" "tolerable" "damaging" and "disastrous" and search strategies including "perfunctory" "minimalist" "nervous" and "extensive". It is concluded that there is at least a prima facie case for bounded rationality and satisficing being considered as potentially useful concepts in our quest better to understand aspects of human information behaviour. Research limitations/implications - Although the findings are based on a relatively small sample and an exploratory qualitative analysis, it is argued that the study raises a number of interesting questions, and has implications for both the development of theory and practice in the areas of web searching and information literacy. Originality/value - The paper focuses on an aspect of web searching which has not to date been well explored. Whilst research has done much to illuminate searchers' perceptions of what they find on the web, we know relatively little of their perceptions of, and reactions to information that they fail to find. The study reported here provides some tentative models, based on empirical evidence, of these phenomena.

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Abstract

As digital libraries become a major source of information for many people, we need to know more about how people seek and retrieve information in digital environments. Quite commonly, users with a problem-at-hand and associated question-in-mind repeatedly search a literature for answers, and seek information in stages over extended periods from a variety of digital information resources. The process of repeatedly searching over time in relation to a specific, but possibly an evolving information problem (including changes or shifts in a variety of variables), is called the successive search phenomenon. The study outlined in this paper is currently investigating this new and little explored line of inquiry for information retrieval, Web searching, and digital libraries. The purpose of the research project is to investigate the nature, manifestations, and behavior of successive searching by users in digital environments, and to derive criteria for use in the design of information retrieval interfaces and systems supporting successive searching behavior. This study includes two related projects. The first project is based in the School of Library and Information Sciences at the University of North Texas and is funded by a National Science Foundation POWRE Grant <http://www.nsf.gov/cgi-bin/show?award=9753277>. The second project is based at the Department of Information Studies at the University of Sheffield (UK) and is funded by a grant from the British Library <http://www.shef. ac.uk/~is/research/imrg/uncerty.html> Research and Innovation Center. The broad objectives of each project are to examine the nature and extent of successive search episodes in digital environments by real users over time. The specific aim of the current project is twofold: * To characterize progressive changes and shifts that occur in: user situational context; user information problem; uncertainty reduction; user cognitive styles; cognitive and affective states of the user, and consequently in their queries; and * To characterize related changes over time in the type and use of information resources and search strategies particularly related to given capabilities of IR systems, and IR search engines, and examine changes in users' relevance judgments and criteria, and characterize their differences. The study is an observational, longitudinal data collection in the U.S. and U.K. Three questionnaires are used to collect data: reference, client post search and searcher post search questionnaires. Each successive search episode with a search intermediary for textual materials on the DIALOG Information Service is audiotaped and search transaction logs are recorded. Quantitative analysis includes statistical analysis using Likert scale data from the questionnaires and log-linear analysis of sequential data. Qualitative methods include: content analysis, structuring taxonomies; and diagrams to describe shifts and transitions within and between each search episode. Outcomes of the study are the development of appropriate model(s) for IR interactions in successive search episodes and the derivation of a set of design criteria for interfaces and systems supporting successive searching.

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Date

17. 1.2000 13:16:22

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Date

22. 1.2017 16:45:48

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Source

Information processing and management. 29(1993) no.5, S.569-585

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Source

Journal of information science. 20(1994) no.1, S.29-40