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  • × author_ss:"Spink, A."
  1. Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009) 0.05
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    Abstract
    In this research, we aim to identify factors that significantly affect the clickthrough of Web searchers. Our underlying goal is determine more efficient methods to optimize the clickthrough rate. We devise a clickthrough metric for measuring customer satisfaction of search engine results using the number of links visited, number of queries a user submits, and rank of clicked links. We use a neural network to detect the significant influence of searching characteristics on future user clickthrough. Our results show that high occurrences of query reformulation, lengthy searching duration, longer query length, and the higher ranking of prior clicked links correlate positively with future clickthrough. We provide recommendations for leveraging these findings for improving the performance of search engine retrieval and result ranking, along with implications for search engine marketing.
    Date
    22. 3.2009 17:49:11
    Source
    Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.557-570
  2. Ford, N.; Wilson, T.D.; Foster, A.; Ellis, D.; Spink, A.: Information seeking and mediated searching : Part 4: cognitive styles in information seeking (2002) 0.02
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    Abstract
    In "Part 4. Cognitive Styles in Information Seeking,'' where Ford is the primary author, the results of the application of the Riding's Cognitive Styles Analysis and the Pask's holist/serialist portion of the Ford's Study Process Questionnaire to the 111 U.K. participants. were correlated using Spearman's coefficient with reports of focused thinking, degree of change in the intermediary's perception of the problem and personal knowledge, problem stage, degree of differentiating activity, change in problem perception, engagement in exploring activity, changes in questioning, valuing of serendipitous information, and other variables. The results would indicate that field independent individuals report clearer more focused thinking, see themselves in an earlier problem stage, and report higher levels of change in perception of the problem. Holists value serendipity and report engagement in Kuhlthau's exploring stage. They are seen by intermediaries as exhibiting fewer changes in questioning behavior. A fifth section will appear in a later issue.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.728-735
  3. Spink, A.: Information behavior : an evolutionary instinct (2010) 0.02
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    Abstract
    Information behavior has emerged as an important aspect of human life, however our knowledge and understanding of it is incomplete and underdeveloped scientifically. Research on the topic is largely contemporary in focus and has generally not incorporated results from other disciplines. In this monograph Spink provides a new understanding of information behavior by incorporating related findings, theories and models from social sciences, psychology and cognition. In her presentation, she argues that information behavior is an important instinctive sociocognitive ability that can only be fully understood with a highly interdisciplinary approach. The leitmotivs of her examination are three important research questions: First, what is the evolutionary, biological and developmental nature of information behavior? Second, what is the role of instinct versus environment in shaping information behavior? And, third, how have information behavior capabilities evolved and developed over time? Written for researchers in information science as well as social and cognitive sciences, Spink's controversial text lays the foundation for a new interdisciplinary theoretical perspective on information behavior that will not only provide a more holistic framework for this field but will also impact those sciences, and thus also open up many new research directions.
    Footnote
    Rez. in: iwp 62(2011) H.1, S.48 (D. Lewandowski): "... Es ist sehr schade, dass die Autorin aus diesem interessanten und für die Zukunft des Fachs sicherlich entscheidenden Thema nicht mehr gemacht hat. Gerade bei einem Thema, das noch nicht intensiv beackert wurde, ist eine ausführliche Darstellung von großer Bedeutung. Auch in Hinblick auf die Unmenge an Literatur, die in diesem Buch zitiert wird, erscheint die Form der Darstellung in keiner Weise angemessen. Ebenso unangemessen wirkt der Preis von 85 Euro für dieses schmale Werk, welches auch gut in der Form von einem oder zwei längeren Aufsätzen hätte veröffentlicht werden können."
    LCSH
    Computer science
    Library science
    Series
    Information science and knowledge management ; 6159
    Subject
    Computer science
    Library science
  4. Spink, A.; Losee, R.M.: Feedback in information retrieval (1996) 0.02
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    Abstract
    State of the art review of the mechanisms of feedback in information retrieval (IR) in terms of feedback concepts and models in cybernetics and social sciences. Critically evaluates feedback research based on the traditional IR models and comparing the different approaches to automatic relevance feedback techniques, and feedback research within the framework of interactive IR models. Calls for an extension of the concept of feedback beyond relevance feedback to interactive feedback. Cites specific examples of feedback models used within IR research and presents 6 challenges to future research
    Source
    Annual review of information science and technology. 31(1996), S.33-78
  5. Spink, A.: Information science : a third feedback framework (1997) 0.02
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    Abstract
    Feedback has been a fundamental element in many cybernetic and social models. Information science is also exploring feedback as a key concept within information seeking and retrieving models. This article first presents an overview of the feedback concepts within the frameworks and models of cybernetics and the social sciences. The article then proposes that an enhanced feedback concept is developing within the framework and models of information seeking and retrieving, and the development of a cognitive viewpoint of information, illuminating the information seeking and retrieving context. The three feedback frameworks and concepts (cybernetic, social, and interaction) are then compared based on their conceptualization of the feedback loop and notion of information
    Source
    Journal of the American Society for Information Science. 48(1997) no.8, S.728-740
  6. Spink, A.: Interactive information seeking and retrieving : a third feedback framework (1996) 0.02
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    Abstract
    Information science is beginning to explore feedback as a key concept within information seeking and retrieving methods. Feedback has been a fundamental element in mmany cybernetic and social models. Gives an overview of feedback within the cybernetics and social frameworks. Compares these feedback concepts with the interactive feedback concept evolving within the framework of information seeking and retrieving, based on their conceptualization of the feedback loop and notion of information
    Source
    Global complexity: information, chaos and control. Proceedings of the 59th Annual Meeting of the American Society for Information Science, ASIS'96, Baltimore, Maryland, 21-24 Oct 1996. Ed.: S. Hardin
  7. Kuhlthau, C.; Spink, A.; Cool, C.: Exploration into stages in the retrieval in the information search process in online information retrieval : communication between users and intermediaries (1992) 0.02
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    Source
    Proceedings of the 55th Annual Meeting of the American Society for Information Science, Pittsburgh, 26.-29.10.92. Ed.: D. Shaw
  8. He, S.; Spink, A.: ¬A comparison of foreign authorship distribution in JASIST and the Journal of Documentation (2002) 0.02
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    Abstract
    He and Spink count the first authors in JASIST and JDoc from 1950 to 1999 whose affiliation is outside the country of origin of each publication and record the time period and the author's geographic location. Foreign authorship in JASIST increased nearly four fold from 1995 to 1999 and the number of represented locations 3.6 times while in the same time period JDoc's foreign authorship doubled and foreign locations increased four fold. The largest foreign location for JDoc is the USA and the largest foreign location for JASIST is the UK. Canada is second on both lists.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.11, S.953-959
  9. Spink, A.; Saracevic, T.: Dynamics of search term selection during mediated online searching (1993) 0.02
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    Abstract
    One in a series of studies on the selection of search terms during an online search involving users and intermediaries in real online interactive situations. Considers: during what stage of the search process were search terms from different sources selected?; how were the search terms selected at different stages of the search process connected with retrieval of relevant answers as judges by users?; and in what sequences were the search terms selected, in respect to their sources. Sequences of selected search terms were analyzed to describe the types and frequencies of changes that occur in such sequences. Results indicate that search term selection follows regular patterns in the dynamics of the search process. Discusses implications of findings
    Source
    Integrating technologies - converging professions: proceedings of the 56th Annual Meeting of the American Society for Information Science, Columbus, OH, 24-28 October 1993. Ed.: S. Bonzi
  10. Spink, A.; Wilson, T.D.; Ford, N.; Foster, A.; Ellis, D.: Information seeking and mediated searching : Part 1: theoretical framework and research design (2002) 0.02
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    Abstract
    In this issue we begin with the first of four parts of a five part series of papers by Spink, Wilson, Ford, Foster, and Ellis. Spink, et alia, in the first section of this report set forth the design of a project to test whether existing models of the information search process are appropriate for an environment of mediated successive searching which they believe characterizes much information seeking behavior. Their goal is to develop an integrated model of the process. Data were collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K., with individuals with real information needs engaged in interaction with operational information retrieval systems by use of transaction logs, recordings of interactions with intermediaries, pre, and post search interviews, questionnaire responses, relevance judgments of retrieved text, and responses to a test of cognitive styles. Questionnaires were based upon the Kuhlthau model, the Saracevic model, the Ellis model, and incorporated a visual analog scale to avoid a consistency bias.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.695-703
  11. Spink, A.; Cole, C.: ¬A multitasking framework for cognitive information retrieval (2005) 0.02
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    Abstract
    Information retrieval (IR) research has developed considerably since the 1950's to include consideration of more cognitive, interactive and iterative processes during the interaction between humans and IR or Web systems (Ingwersen, 1992, 1996). Interactive search sessions by humans with IR systems have been depicted as interactive IR models (Saracevic, 1997). Human-IR system interaction is also modeled as taking place within the context of broader human information behavior (HIB) processes (Spink et al., 2002). Research into the human or cognitive (user modeling) aspects of IR is a growing body of research on user interactivity, task performance and measures for observing user interactivity. The task context and situational characteristics of users' searches and evaluation have also been identified as key elements in a user's interaction with an IR system (Cool and Spink, 2002; Vakkari, 2003). Major theorized interactive IR models have been proposed relating to the single search episode, including Ingwersen's (1992,1996) Cognitive Model of IR Interaction, Belkin et al.'s (1995) Episodic Interaction Model, and Saracevic's (1996,1997) Stratified Model of IR Interaction. In this chapter we examine Saracevic's Stratified Model of IR Interaction and extend the model within the framework of cognitive IR (CIR) to depict CIR as a multitasking process. This chapter provides a new direction for CIR research by conceptualizing IR with a multitasking context. The next section of the chapter defines the concept of multitasking in the cognitive sciences and Section 3 discusses the emerging understanding of multitasking information behavior. In Section 4, cognitive IR is depicted within a multitasking framework using Saracevic's (1996, 1997) Stratified Model of IR Interaction. In Section 5, we link information searching and seeking models together, via Saracevic's Stratified Model of IR Interaction, but starting with a unitask model of HIB. We begin to model multitasking in cognitive IR in Section 6. In Sections 7 and 8, we increase the complexity of our developing multitasking model of cognitive IR by adding coordinating mechanisms, including feedback loops. Finally, in Section 9, we conclude the chapter and indicate future directions for further research.
    Date
    19. 1.2007 12:55:22
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
  12. Spink, A.; Saracevic, T.: Sources and use of search terms in online searching (1992) 0.02
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    Abstract
    Reports selected results from a larger study whose objectives are to observe, under real life conditions, the nature and patterns of interaction between users, intermediaries, and computer sysrtems in the context of online information searching and retrieval. Reports various analyses on the relation of search term sources and the retrieval of items judges as to their relevance. While the users generated the largest proportion of search terms (61%) which were responsible for 68% of retrieved items judges relevant, other sources in the interaction process played an important role
    Source
    Proceedings of the 55th Annual Meeting of the American Society for Information Science, Pittsburgh, 26.-29.10.92. Ed.: D. Shaw
  13. Jansen, B.J.; Spink, A.; Pedersen, J.: ¬A temporal comparison of AItaVista Web searching (2005) 0.02
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    Abstract
    Major Web search engines, such as AItaVista, are essential tools in the quest to locate online information. This article reports research that used transaction log analysis to examine the characteristics and changes in AItaVista Web searching that occurred from 1998 to 2002. The research questions we examined are (1) What are the changes in AItaVista Web searching from 1998 to 2002? (2) What are the current characteristics of AItaVista searching, including the duration and frequency of search sessions? (3) What changes in the information needs of AItaVista users occurred between 1998 and 2002? The results of our research show (1) a move toward more interactivity with increases in session and query length, (2) with 70% of session durations at 5 minutes or less, the frequency of interaction is increasing, but it is happening very quickly, and (3) a broadening range of Web searchers' information needs, with the most frequent terms accounting for less than 1% of total term usage. We discuss the implications of these findings for the development of Web search engines.
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.6, S.559-570
  14. Spink, A.; Wilson, T.; Ellis, D.; Ford, N.: Modeling users' successive searches in digital environments : a National Science Foundation/British Library funded study (1998) 0.02
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    Abstract
    As digital libraries become a major source of information for many people, we need to know more about how people seek and retrieve information in digital environments. Quite commonly, users with a problem-at-hand and associated question-in-mind repeatedly search a literature for answers, and seek information in stages over extended periods from a variety of digital information resources. The process of repeatedly searching over time in relation to a specific, but possibly an evolving information problem (including changes or shifts in a variety of variables), is called the successive search phenomenon. The study outlined in this paper is currently investigating this new and little explored line of inquiry for information retrieval, Web searching, and digital libraries. The purpose of the research project is to investigate the nature, manifestations, and behavior of successive searching by users in digital environments, and to derive criteria for use in the design of information retrieval interfaces and systems supporting successive searching behavior. This study includes two related projects. The first project is based in the School of Library and Information Sciences at the University of North Texas and is funded by a National Science Foundation POWRE Grant <http://www.nsf.gov/cgi-bin/show?award=9753277>. The second project is based at the Department of Information Studies at the University of Sheffield (UK) and is funded by a grant from the British Library <http://www.shef. ac.uk/~is/research/imrg/uncerty.html> Research and Innovation Center. The broad objectives of each project are to examine the nature and extent of successive search episodes in digital environments by real users over time. The specific aim of the current project is twofold: * To characterize progressive changes and shifts that occur in: user situational context; user information problem; uncertainty reduction; user cognitive styles; cognitive and affective states of the user, and consequently in their queries; and * To characterize related changes over time in the type and use of information resources and search strategies particularly related to given capabilities of IR systems, and IR search engines, and examine changes in users' relevance judgments and criteria, and characterize their differences. The study is an observational, longitudinal data collection in the U.S. and U.K. Three questionnaires are used to collect data: reference, client post search and searcher post search questionnaires. Each successive search episode with a search intermediary for textual materials on the DIALOG Information Service is audiotaped and search transaction logs are recorded. Quantitative analysis includes statistical analysis using Likert scale data from the questionnaires and log-linear analysis of sequential data. Qualitative methods include: content analysis, structuring taxonomies; and diagrams to describe shifts and transitions within and between each search episode. Outcomes of the study are the development of appropriate model(s) for IR interactions in successive search episodes and the derivation of a set of design criteria for interfaces and systems supporting successive searching.
  15. Spink, A.; Cole, C.: Introduction (2004) 0.02
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    Abstract
    This is the second part of a two-part special topic JASIST issue an information seeking. The first part presented papers an the topics of health information seeking and everyday life information seeking or ELIS (i.e., information seeking outside of work or school). This second issue presents papers an the topics of information retrieval and information seeking in industry environments. Information retrieval involves a specific kind of information seeking, as the user is in direct contact with an information interface and with potential sources of information from the system's database. The user conducts the search using various strategies, tactics, etc., but there is also the possibility that information processes will occur resulting in a change in the way the user thinks about the topic of the search. If this occurs, the user is, in effect, using the found data, turning it into an informational element of some kind. Such processes can be facilitated in the design of the information retrieval system. Information seeking in industry environments takes up more and more of our working day. Even companies producing industrial products are in fact mainly producing informational elements of some kind, often for the purpose of making decisions or as starting positions for further information seeking. While there may be company mechanisms in place to aid such information seeking, and to make it more efficient, if better information seeking structures were in place, not only would workers waste less time in informational pursuits, but they would also find things, discover new processes, etc., that would benefit the corporation's bottom line. In Figure l, we plot the six papers in this issue an an information behavior continuum, following a taxonomy of information behavior terms from Spink and Cole (2001). Information Behavior is a broad term covering all aspects of information seeking, including passive or undetermined information behavior. Information-Seeking Behavior is usually thought of as active or conscious information behavior. Information-Searching Behavior describes the interactive elements between a user and an information system. Information-Use Behavior is about the user's acquisition and incorporation of data in some kind of information process. This leads to the production of information, but also back to the broad range of Information Behavior in the first part of the continuum. Though we plot all papers in this issue along this continuum, they take into account more than their general framework. The three information retrieval reports veer from the traditional information-searching approach of usersystem interaction, while the three industry environment articles veer from the traditional information-seeking approach of specific context information-seeking studies.
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.767-768
  16. Wilson, T.D.; Ford, N.; Ellis, D.; Foster, A.; Spink, A.: Information seeking and mediated searching : Part 2: uncertainty and Its correlates (2002) 0.02
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    Abstract
    In "Part 2. Uncertainty and Its Correlates,'' where Wilson is the primary author, after a review of uncertainty as a concept in information seeking and decision research, it is hypothesized that if the Kuhlthau problem solving stage model is appropriate the searchers will recognize the stage in which they currently are operating. Secondly to test Wilson's contention that operationalized uncertainty would be useful in characterizing users, it is hypothesized that uncertainty will decrease as the searcher proceeds through problem stages and after the completion of the search. A review of pre and post search interviews reveals that uncertainty can be operationalized, and that academic researchers have no difficulty with a stage model of the information seeking process. Uncertainty is unrelated to sex, age, or discipline, but is related to problem stage and domain knowledge. Both concepts appear robust.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.704-715
  17. Ellis, D.; Wilson, T.D.; Ford, N.; Foster, A.; Lam, H.M.; Burton, R.; Spink, A.: Information seeking and mediated searching : Part 5: user-intermediary interaction (2002) 0.02
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    Abstract
    Ellis, et alia, now provide part five of their study on mediated searching which is treated separately here because of the presence of additional authors. The data source remains cases collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K. but the focus here is on seeker/intermediary interaction utilizing the Saracevic triadic IR model, and the method is the analysis of discourse. While the pre-search interview stressed problem definition, interaction during the search in terms of relevance and magnitude continued to develop the problem statement. The user and intermediary focused on search tactics, review and relevance, while the intermediary interaction with the system was comprised of terminology and answers. The interaction clearly affected the search process. Users and intermediaries considered the process effective and users felt the intermediary increased their overall satisfaction.
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.11, S.883-892
  18. Spink, A.; Goodrum, A.; Robins, D.: Search intermediary elicitations during mediated online searching (1995) 0.02
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    Abstract
    Investigates search intermediary elicitations during mediated online searching. A study of 40 online reference interviews involving 1.557 search intermediary elicitation, found 15 different types of search intermediary elicitation to users. The elicitation purpose included search terms and strategies, database selection, relevance of retrieved items, users' knowledge and previous information seeking. Analysis of the patterns in the types and sequencing of elicitation showed significant strings of multiple elicitation regarding search terms and strategies, and relevance judgements. Discusses the implications of the findings for training search intermediaries and the design of interfaces eliciting information from end users
    Source
    Forging new partnerships in information: converging technologies. Proceedings of the 58th Annual Meeting of the American Society for Information Science, ASIS'95, Chicago, IL, 9-12 October 1995. Ed.: T. Kinney
  19. Spink, A.: Study of interactive feedback during mediated information retrieval (1997) 0.02
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    Abstract
    Reports results from a study exploring the information retrieval and types of interactive feedback during mediated information retrieval. Identifies 5 different types of interactive feedback, extending the interactive information retrieval model to include relevance, magnitude, and strategy interactive feedback. Discusses implications for further research, investigating the nature and model of interactive feedback in information retrieval
    Source
    Journal of the American Society for Information Science. 48(1997) no.5, S.382-394
  20. Spink, A.; Cole, C.: New directions in cognitive information retrieval : conclusion and further research (2005) 0.02
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    Abstract
    New Directions in Cognitive Information Retrieval (IR) gathers user or cognitive approaches to IR research into one volume. The group of researchers focus on a middleground perspective between system and user. They ask the question: What is the nexus between the wider context of why and how humans behave when seeking information and the technological and other constraints that determine the interaction between user and machine? These researchers' concern for the application of user/cognitive-oriented research to IR system design thus serves as a meeting ground linking computer scientists with their largely system performance concerns and the social science research that examines human information behavior in the wider context of how human perception and cognitive mechanisms function, and the work and social frameworks in which we live. The researchers in this volume provide an in-depth revaluation of the concepts that form the basis of current IR retrieval system design. Current IR systems are in a certain sense based on design conceptualizations that view - the user's role in the user-system interaction as an input and monitoring mechanism for system performance; - the system's role in the user-system interaction as a data acquisition system, not an information retrieval system; and - the central issue in the user-system interaction as the efficacy of the system's matching algorithms, matching the user request statement to representations of the document set contained in the system's database. But the era of matching-focused approaches to interactive IR appears to be giving way to a concern for developing interactive systems to facilitate collaboration between users in the performance of their work and social tasks. There is room for cognitive approaches to interaction to break in here.
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole