Search (8 results, page 1 of 1)

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Abstract

The author reflects the conceptual and practical questions of network competence in the context of information seeking. Network competence is seen as one of the information-related competences and is defined as the mastery of four major areas: knowledge of information resources available on the Internet, skilled use of the ICT tools to access information, judgment of the relevance of information, and communication. Drawing on the ideas of the social cognitive theory developed by Albert Bandura, a model of network competence is introduced in order to discuss network competence "in action". In the model, network competence is put in practical context by relating five major factors: network competence, self-efficacy, outcome expectations, affective factors such as anxiety, and experiences received from information seeking on the Internet. Particular attention is devoted to the connections between network competence and self-efficacy which denote a person's judgment of his or her ability to organize and execute action, such as finding information on the Web.

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Abstract

As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).

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Abstract

Issues of becoming an Internet user primarily in non-work contexts are discussed. The author reviews individual, social and economic factors motivating network use. Main findings of an empirical study based on the interviews of 23 Finns in 1997 are analysed. In addition, comparisons are made with the findings of the Consumer Research Project (1996-98), conducted in Finland. The main motivating factors leading to network use were the requirements of work and study; also making everyday transactions easier, for example by home banking, was seen as important. The network connections were also acquired for keeping in contact with others and for hobbies, whereas entertainment purposes were not valued.

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Abstract

Purpose - The purpose of this paper is to elaborate how source preference criteria are defined in the context of everyday projects that require the seeking of problem-specific information. More specifically, to find out how information seekers explain their preference criteria by characterizing the perceived strengths and weaknesses of diverse sources. Design/methodology/approach - The approach takes the form of qualitative content analysis of empirical data gathered by semi-structured interviews with 16 prospective home buyers in 2008. The source preference criteria were elicited by making use of the construct of information source horizon. Findings - Networked sources were favoured most strongly, followed by printed media, human sources and organizational sources. Content of information was the primary source preference criterion. Availability of information was a fairly important criterion, while user characteristics, usability of information and situational factors were fairly marginal in this regard. In the definition of the preference criteria, more emphasis was placed on the perceived strengths than weaknesses of sources. Positive qualities such as "provides updated information" were referred to particularly while judging the relevance of the networked sources. Negative qualities like "outdated information" were primarily associated with printed media and organizational sources. Research limitations/implications - The study is exploratory, drawing on a relatively small sample recruited through a web-based service. Thus, the findings cannot be generalized to prospective home buyers. Practical implications - Prospective home buyers tend to favour web-based information sources and services. They should provide the customers with detailed information about the property, including photos. Originality/value - The paper specifies the picture of user-defined relevance judgment in the context of everyday life information seeking.

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Abstract

The author reviews the major approaches and central findings of empirical research use studies. 6 major approaches were identified by cross-tabulating 2 criteria: the major context of network use (job-related vs. non-work) and the social level of variables (individual vs. group level). Examples of all types of studies are presented. Themajority of studies can be classified among the surveys focusing on frequencies of service use. From these studies, analyses of job-related are the most advanced both theoretically and methodologically while studies focused on non-work context of use are less established in this sense. The qualitative research settings seem to gain more popularity, thus making the use studies more balanced methodologically. The strengths and weaknesses of the research approaches are assessed and conclusions are drawn concerning the development of more context sensitive analyses of network uses

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Abstract

Purpose - The purpose of this paper is to specify the role of emotions played in information seeking and sharing taking place in online discussion forum. To this end, an explorative study was made that focussed on consumer awareness. Design/methodology/approach - The study is based on the analysis of a sample of 30 discussion threads containing altogether 1,630 messages available in Canadian Content - a major online platform. The expression of emotions was examined by using the categories of the interaction process analysis (IPA) model. Two research questions were addressed: first, what kind of emotions are expressed in the four functional areas of the IPA model when discussing online about consumer awareness? and second, what is the role of positive and negative emotions in information seeking and sharing about the above topic? The data were analyzed by means of descriptive statistics and qualitative content analysis. Findings - Of the emotional expressions, 42 percent were positive and 58 percent negative. The most frequent emotions were amusement, contempt, worry, irritation and pleasure. The frequencies of positive and emotional expressions varied in the context of 12 IPA categories. Positive emotions predominated when participants showed solidarity or agreed, while negative emotions were particularly prevalent when indicating antagonism. The repertoire of positive and negative emotions was broadest while providing opinions or sharing information with others. In contrast, emotions were expressed rarely in the context of information seeking. Research limitations/implications - The study is explorative in nature and the findings are based on the examination of an online discussion group focussed on the issues of consumer awareness. Originality/value - The study contributes to the study of affective factors in computer-mediated interaction by empirically specifying the repertoire of positive and negative emotions expressed in online discussion.

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Date

20. 1.2015 18:30:22

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Date

20. 1.2015 18:30:22