Search (13 results, page 1 of 1)

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Abstract

One out of two companies have increased their productivity or saved costs with knowledge management. This is a result from a comprehensive cross-industry survey in Europe about knowledge management run by the Competence Center Knowledge Management at Fraunhofer IPK, Germany. Best practices in knowledge management from leading companies are described for practitioners in different industries. The book shows how to integrate knowledge management activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required for knowledge management. The book concludes with an overview of the leading knowledge management projects in several European countries.

Content

Design Fields.- Survey.- Case Studies.- KM in Europe

LCSH

Knowledge management / Europe / Case studies

Subject

Knowledge management / Europe / Case studies

Theme

Information Resources Management

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Abstract

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results an business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from pricewinning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospate plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results an KM from EFQM, OECD and an "The Future of Knowledge Management" are presented. The book concludes with an overview an research funded by the European Commission in order to make "KM Made in Europe" a reality.

LCSH

Knowledge management / Europe / Case studies

Subject

Knowledge management / Europe / Case studies

Theme

Information Resources Management

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Abstract

The Nobel prize-winning author of "A Different Universe" argues that ours is an age of disinformation and ignorance, in which access to knowledge is becoming increasingly restricted and even criminalized. We like to believe that in our modern, technologically advanced world, information is more freely available and flows faster than ever before, and that this free flow of ideas is behind our remarkable creativity. The second part is right: the free flow of ideas is indeed essential to creativity. But according to Nobel Laureate Robert Laughlin, many forces in the modern world conspire to make acquiring information a danger or even a crime. More and more of the really valuable information is private property or a state secret, with the result being that it is now easy for a flash of insight, entirely innocently, to infringe a patent or threaten national security.Within the past ten years it has become illegal to circumvent anti-piracy measures (i.e. to understand encrypted communication) or to distribute code-cracking devices; it is now legal for corporations to monopolize certain forms of communication; and it is possible to patent sales techniques, hiring strategies, and gene sequences. Broad areas of two sciences, physics and biology, are now off limits to public discourse because they are national security risks. Our society is sequestering knowledge more rapidly and thoroughly than any before it.Thus we find ourselves dealing more and more with the bizarre concept of the Crime of Reason, the antisocial and sometimes outright illegal nature of certain intellectual activities. The increasing restrictions on such fertile scientific and technological fields as cryptography, biotechnology, and computer software design are creating a new Dark Age: a time characterized not by light and truth but by disinformation and ignorance. This short, passionately argued book, by a Nobel laureate in physics, offers a stern warning and protest against our apparent collective decision to relinquish our intellectual rights.

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Abstract

Looking at knowledge as a shared resource: experts discuss how to define, protect, and build the knowledge commons in the digital age. Knowledge in digital form offers unprecedented access to information through the Internet but, at the same time, is subject to ever-greater restrictions through intellectual property legislation, overpatenting, licensing, overpricing, and lack of preservation. Looking at knowledge as a commons - as a shared resource - allows us to understand both its limitless possibilities and what threatens it. In "Understanding Knowledge as a Commons", experts from a range of disciplines discuss the knowledge commons in the digital era - how to conceptualize it, protect it, and build it. Contributors consider the concept of the commons historically and offer an analytical framework for understanding knowledge as a shared social-ecological system. They look at ways to guard against enclosure of the knowledge commons, considering, among other topics, the role of research libraries, the advantages of making scholarly material available outside the academy, and the problem of disappearing Web pages. They discuss the role of intellectual property in a new knowledge commons, the open access movement (including possible funding models for scholarly publications), the development of associational commons, the application of a free/open source framework to scientific knowledge, and the effect on scholarly communication of collaborative communities within academia, and offer a case study of EconPort, an open access, open source digital library for students and researchers in microeconomics. The essays clarify critical issues that arise within these new types of commons - and offer guideposts for future theory and practice.

Content

Inhalt: Introduction : an overview of the knowledge commons / Charlotte Hess and Elinor Ostrom The growth of the commons paradigm / David Bollier A framework for analyzing the knowledge commons / Elinor Ostrom and Charlotte Hess Countering enclosure : reclaiming the knowledge commons / Nancy Kranich Mertonianism unbound? : imagining free, decentralized access to most cultural and scientific material / James Boyle Preserving the knowledge commons / Donald J. Waters Creating an intellectual commons through open access / Peter Suber How to build a commons : is intellectual property constrictive, facilitating, or irrelevant? / Shubha Ghosh Collective action, civic engagement, and the knowledge commons / Peter Levine Free/open-source software as a framework for establishing commons in science / Charles M. Schweik Scholarly communication and libraries unbound : the opportunity of the commons / Wendy Pradt Lougee EconPort : creating and maintaining a knowledge commons / James C. Cox and J. Todd Swarthout

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Abstract

Information Markets is a compendium of the i-commerce, the commerce with digital information, content as well as software. Information Markets is a comprehensive overview of the state of the art of economic and information science endeavors on the markets of digital information. It provides a strategic guideline for information providers how to analyse their market environment and how to develop possible strategic actions. It is a book for information professionals, both for students of LIS (Library and Information Science), CIS (Computer and Information Science) or Information Management curricula and for practitioners as well as managers in these fields.

LCSH

Electronic information resources

Subject

Electronic information resources

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Abstract

Information management (IM) has exploded in importance in recent years and yet until now there has been no Reader to introduce students to the subject. This comprehensive international collection introduces you to the core topics and methodologies used in teaching IM, namely: information behaviour; environmental scanning and decision making; knowledge management; and information strategy. These peer-reviewed papers represent an elite selection from the respected "Information Research" journal, each carefully updated to take into account recent developments. This book is an essential introduction to IM for all students on courses in library and information science, IM, information systems, business information technology, business management, computer science and information technology; as well as for practitioners working in a wide range of organizations providing information services.

Footnote

Chun Wei Choo focused on environmental analyzability and organizational intrusiveness in an effort to theorize and to highlight intricacies in scanning as managers attempt to deal with uncertainty and complexity in their environment. Correia and Wilson used a case-study approach to examine managerial scanning in 19 companies; 47 semistructured interviews were performed in an effort to develop a grounded theory of scanning. Because of the grounded theory approach, the authors did not use statistical sampling but rather utilized principles of maximum variation sampling and theoretical sampling. Categories and relationships that emerged from the grounded theory approach were utilized to build a model of the environmental process. Judith Broady-Preston presents an interesting discussion on balanced scorecard as a way to keep track of successful strategies and their impact on various areas of organizational performance, including finances, innovation and learning, and customer perceptions. Yet, although there have been three efforts to clarify the purpose of a balanced scorecard, the concept remains unclear, along with a role that information professionals can play in its successful application in organizations. France Bouthillier and Kathleen Shearer set review case studies of five private and five public organizations to bring out elements, practices, and benefits associated with knowledge management (KM). As stated by the authors: "generally speaking, IM involves the integration of a variety of activities designed to manage information and information resources throughout their life cycle" (p. 150). The authors say that the focus of KM initiatives, as opposed to the focus in IM initiatives, tends to be on "knowledge-sharing methodologies such as communities of practice, virtual collaboration and expert databases" (p. 150). In the chapter "The Nonsense of Knowledge Management" revisited by Wilson, he states that communities of practice are at the heart of methodologies for KM. And natural arenas for KM and communities of practice are various disciplines in education and departments in the medical field because of the collaborative spirit in these two fields. But, he also repeats his criticisms that beyond these arenas, there is no such thing as KM in business where competition is the norm rather than collaboration. He emphasizes that a common problem in the KM community is the treatment of knowledge as a thing or a commodity, when in reality, knowledge is a complex and dynamic process. The chapter also provides additional evidence from analysis of various publications that show KM as a fragmented field and as a business fad, according to Wilson.
Allen strikes a realistic note of the institutional importance of trust across teams of academics and administrators, and subsequently of the political behavior of academics and computer services administrators/ managers and the relation of the latter to information strategy formulation. Research was conducted at 12 university sites, information strategy process documents were analyzed, and 20 informants were interviewed at each site. The study's research focused on cross-case analysis (instead of an iterative approach to collection and analysis of data), research was longitudinal, and a grounded theory approach was employed. According to the author, findings confirm a similar position taken by Pettigrew (1977): "development of information strategy is the outcome of negotiated political relations" (p. 177). And for such negotiated political relations, the author concludes, trust is a necessary ingredient. It is important to reiterate that IM's scope requires a diversity of study methods and methodologies to address all issues involved. A multiplicity of information and IM definitions and the number of local and global issues that must be addressed, along with information's significance as resource and/or commodity in different types of organizations, necessitate diversity in information research. Each chapter has demonstrated a need to cover many aspects of IM and to ensure that there is as much clarity in that effort as possible, and yet differentiation of IM from other related fields such as KM clearly remains a top issue. As with any other effort to define a field's boundaries, the task at hand is not easy, but while definitions and boundaries are being worked out, there is always an opportunity to engage in fruitful discussions about scope and critical issues in information research."

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Theme

Information Resources Management

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Footnote

Rez. in: iwp 64(2013) H.4, S.232-233 (W. Löw): "Der verdienstvolle Vorsatz Neusers durch begriffstheoretische Untersuchung einen Wissensbegriff zu entwickeln, der einen neuen Schlüssel zum Verständnis ideengeschichtlicher Epochen und kultureller Traditionen bietet, erreicht mich leider nicht. Ich kann auch nur soweit folgen, dass Wissen ein sich selbst organisierendes und stabilisierendes System ist. Dass aber der Mensch seine Mittelpunktstellung als denkendes Subjekt verloren hat, darf bestritten werden (auch wenn manche Alltagserfahrung dem Autor und nicht mir Recht gibt). Oder will der Autor dem alten, ironisch gemeinten Buchtitel von Weizenbaum "Die Macht der Computer und die Ohnmacht der Vernunft" (dt. Suhrkamp, 1978) doch weiter zum Durchbruch verhelfen? Immerhin sagt Neuser, was von den menschlichen Akteuren bleibe, sei das Individuum, welches sein individuelles Wissen aus der Interaktion mit Allgemeinwissen bezieht. Diesbezüglich hat Weizenbaum einmal zu mir gesagt, dass das Beste das eigene Denken ist. Vielleicht ein Rat für eine Nachauflage, den außerordentlich interdisziplinär denkenden Joseph Weizenbaum in die ansonsten beachtliche Bibliographie mit aufzunehmen. Sie wird auch ein Grund dafür sein, dass das Buch einen Platz in meinem Bücherschrank finden wird." 2017 in einer 2. Aufl. erschienen.

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Classification

658.4/038 22

Date

22. 3.2009 18:43:51

DDC

658.4/038 22

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Footnote

The concluding chapter addresses the future of KM. Liebowitz asserts that knowledge management will not become a discipline in its own right but that its practices will continue to integrate with other fields such as organizational learning and computer science. He envisions LIS professionals as brokers making connections between the people of an organization and the knowledge it creates, with the library or information center as the middle ground between codification and personalization. In that vision, he sees a role for LIS professionals in pushing information to employees rather than taking the more traditional role of reacting to information requests. He sees a future in which LIS professionals take leadership roles in KM programs through the integration of their technological, organizational, and human interaction skills. He is hopeful that in time libraries will take ownership of KM programs within organizations. His statement, "The library has always been a treasure house of information, and it needs to continue to expand into the knowledge chest as well" (p. 33) expresses Liehowitz's charge to corporate and government LIS professionals. The ideas presented in What They Didn't Tell You about Knowledge Management are certainly in support of that charge.' This work provides a broad overview of the KM field and serves as an initial source for exploration for LIS professionals working in a corporate setting or considering doing so."

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LCSH

Information resources management

Subject

Information resources management

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LCSH

Information resources management

Subject

Information resources management

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Date

22. 5.2007 10:37:38