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  1. Creating Web-accessible databases : case studies for libraries, museums, and other nonprofits (2001) 0.13
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    Date
    22. 3.2008 12:21:28
  2. ¬The changing face of reference : electronic reference service case studies (1998) 0.12
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    Footnote
    Issue devoted in part to papers presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
  3. Research and advanced technology for digital libraries : 10th European conference ; proceedings / ECDL 2006, Alicante, Spain, September 17 - 22, 2006 ; proceedings (2006) 0.08
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    Abstract
    This book constitutes the refereed proceedings of the 10th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2006, held in Alicante, Spain in September 2006. The 36 revised full papers presented together with the extended abstracts of 18 demo papers and 15 revised poster papers were carefully reviewed and selected from a total of 159 submissions. The papers are organized in topical sections on architectures, preservation, retrieval, applications, methodology, metadata, evaluation, user studies, modeling, audiovisual content, and language technologies.
    Content
    Inhalt u.a.: Architectures I Preservation Retrieval - The Use of Summaries in XML Retrieval / Zoltdn Szldvik, Anastasios Tombros, Mounia Laimas - An Enhanced Search Interface for Information Discovery from Digital Libraries / Georgia Koutrika, Alkis Simitsis - The TIP/Greenstone Bridge: A Service for Mobile Location-Based Access to Digital Libraries / Annika Hinze, Xin Gao, David Bainbridge Architectures II Applications Methodology Metadata Evaluation User Studies Modeling Audiovisual Content Language Technologies - Incorporating Cross-Document Relationships Between Sentences for Single Document Summarizations / Xiaojun Wan, Jianwu Yang, Jianguo Xiao - Semantic Web Techniques for Multiple Views on Heterogeneous Collections: A Case Study / Marjolein van Gendt, Antoine Isaac, Lourens van der Meij, Stefan Schlobach Posters - A Tool for Converting from MARC to FRBR / Trond Aalberg, Frank Berg Haugen, Ole Husby
    LCSH
    Digital libraries / Congresses
    Digital libraries / Europe / Congresses
    Subject
    Digital libraries / Congresses
    Digital libraries / Europe / Congresses
  4. Online information services in the social sciences : from practice to need, from need to service (2004) 0.08
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    Abstract
    Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based an actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws an these case studies to outline the main issues facing service providers: such as usability, meta-data and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.
    Content
    Key features - Case studies show how - in practical terms - information science issues relate to users' behaviour - The book is written by experts in the field, with each chapter drawing an both case studies and extensive experience in the field - The book can be used as a detailed reference or an overview The Authors The contributors to the book are based at the Institute for Learning and Research Technology, University of Bristol, UK and are responsible for developing and running national online services. The book is edited by Dr Jacobs, an experienced information professional who has worked both in traditional libraries and an national projects and online services. Readership The book is aimed at anyone providing an online service to Chose using social science information, including information officers, librarians and knowledge managers, together with related IT managers and students of LIS at undergraduate and postgraduate level. Contents Section 1 - case studies, describing how information is used in the health, government, academic, trades union, media and other sectors, with particular attention to online information practices. Section 2 - drawing the lessons from the case studies. Section 3 - the major issues facing service providers, including selection, metadata, usability, accessibility, management, and building user skills. Section 4 - the future, covering both technological developments such as the semantic web and portals, and organisational issues such as the changing role of the information professional.
  5. Assessment and accountability in reference work (1992) 0.07
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    Abstract
    This is a call for librarians to adopt performance measures and learn to work with the results so that assessment of reference services is not left to those who neither understand nor value libraries. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual
  6. Research and advanced technology for digital libraries : 9th European conference, ECDL 2005, Vienna, Austria, September 18 - 23, 2005 ; proceedings (2005) 0.07
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    Abstract
    This book constitutes the refereed proceedings of the 9th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2005, held in Vienna, Austria in September 2005. The 41 revised full papers presented together with 2 panel papers and 30 revised poster papers were carefully reviewed and selected from a total of 162 submissions. The papers are organized in topical sections on digital library models and architectures, multimedia and hypermedia digital libraries, XML, building digital libraries, user studies, digital preservation, metadata, digital libraries and e-learning, text classification in digital libraries, searching, and text digital libraries.
    Content
    Inhalt u.a.: - Digital Library Models and Architectures - Multimedia and Hypermedia Digital Libraries - XML - Building Digital Libraries - User Studies - Digital Preservation - Metadata - Digital Libraries and e-Learning - Text Classification in Digital Libraries - Searching - - Focused Crawling Using Latent Semantic Indexing - An Application for Vertical Search Engines / George Almpanidis, Constantine Kotropoulos, Ioannis Pitas - - Active Support for Query Formulation in Virtual Digital Libraries: A Case Study with DAFFODIL / Andre Schaefer, Matthias Jordan, Claus-Peter Klas, Norbert Fuhr - - Expression of Z39.50 Supported Search Capabilities by Applying Formal Descriptions / Michalis Sfakakis, Sarantos Kapidakis - Text Digital Libraries
    LCSH
    Digital libraries / Congresses
    Digital libraries / Europe / Congresses
    Subject
    Digital libraries / Congresses
    Digital libraries / Europe / Congresses
  7. Library instruction revisited : bibliographic instruction comes of age (1995) 0.06
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    Abstract
    Thematic issues devoted to bibliographic instruction in libraries. Deals with a broad range of topics including learning theories and pedagocy, collaboration and cooperation, technology and instruction, diversity and multiculturalism and a number of case studies
    Content
    Enthält u.a. die Beiträge: MARTIN, L.M. u. T.E. JACOBSON: Reflections on maturity: introduction to 'Library instruction revisited: bibliographic instruction comes of age'; BOBER, C., S. POULIN u. L. VILENO: Evaluating library instruction in academic libraries: a critical review of the literature, 1980-1993; SALONY, M.F.: The history of bibliographic instruction: changing trends from books to the electronic world; ALLEN, E.E.: Active learning and teaching: improving postsecondary library instruction; KLAVANO, A.M. u. E.R. KULLESEID: Bibliographic instruction: renewal and transformation in one academic library; HANSON, M.G.: Joining the conversation: collaborative learning and bibliographic instruction; OSBORNE, N.S. u. C. POON: Serving diverse library populations through the specialized instructional services concept; Whitehead, A. u. M.M. LONG: Providing off campus bibliographic instruction: when off campus means someone else's campus; MOECKEL, N. u. J. PRESNELL: Recognizing, understanding and responding: a program model of library instruction services for international students; HELMS, C.M.: Reaching out to the international students through bibliographic instruction; HULTS, P.: Noodling down the Internet: or, one foot in the last lane, the other stuck in the trenches; HUGHES, G.J.F., P.V. HOFFMANN u. C. DEMETRACOPOULOS: Cartobibliographic instruction: another path in the library instruction program; PIETTE, M.I.: Library instruction: principles, theories, connections and challenges; DOTY, P.: How index learning turns no student pale: an essay on rhetoric and bibliographic instruction; BLANDY, S.G.: Keeping library instruction alive; TURNER, D.J. u. M.E. GROTZKY: They teach too: a role for paraprofessionals in library instruction; RIELLY, L.J. u. G.A. BROWNING: Point of use instruction: the evolving role of stacks support staff and student assistants in an academic library; STRIFE, M.L.: Special libraries and instruction: one to one public relations
    Footnote
    Rez. in: Journal of education for library and information science 37(1996) no.3, S.300-301 (C. Peterson); Journal of academic librarianship 22(1996) no.5, S.399-400 (P.S. Thomas)
  8. Education for library cataloging : international perspectives (2006) 0.06
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    Classification
    025.3/071 22
    Content
    Inhalt: Education and training for cataloguing at the University of Botswana Library : an overview / Rose Tiny Kgosiemang -- The relevance of cataloguing in library science curriculum in Cross River State of Nigeria in this technological age / J.I. Iwe -- The education and training of cataloguing students in South Africa through distance education / Linda M. Cloete -- Education of cataloging and classification in China / Zhanghua Ma -- The status quo and future development of cataloging and classification education in China / Li Si -- Education for knowledge organization : the Indian scene / K.S. Raghavan -- Current status of cataloging and classification education in Japan / Shoichi Taniguchi -- A study on the job training and self-training of the cataloging and classification librarians working in South Korean academic libraries / Chul-Wan Kwak -- Beyond our expectations : a review of an independent learning module in descriptive cataloguing at the Queensland University of for cataloguing and classification in Australia / Ross Harvey, Susan Reynolds -- Education for cataloging and classification in Austria and Germany / Monika Münnich, Heidi Zotter-Straka, Petra Hauke -- Education and training on studies and professional librarianship schools / Anna Sitarska -- Cataloging education on the sunny side of the Alps / Jerry D. Saye, Alenka ^Sauperl -- Education for cataloging in Spanish universities : a descriptive and López-Cózar -- Education and training for cataloguing and classification in the British Isles / J.H. Bowman -- The teaching of information processing in the University of Buenos Aires, Argentina / Elsa E. Barber, Silvia L. Pisano -- Education for cataloging and classification in Mexico / Filiberto Felipe Martínez Arellano -- Education for cataloging and related areas in Peru / Ana María Talavera Ibarra -- Cataloging and classification education in Egypt : stressing the fundamentals while moving toward automated applications / Mohammed Fat'hy Abdel Hady, Ali Kamal Shaker -- An account of cataloging and classification education in Iranian universities / Mortaza Kokabi -- Cataloging instruction in Israel / Snunith Shoham -- Continuing education for catalogers in Saudi Arabia / Zahiruddin Khurshid.
    DDC
    025.3/071 22
    Footnote
    Rez. in: KO 33(2006) no.2, S.119-20 (S.S. Intner): "This survey of cataloging education around the world offers readers a rich menu of experiences, educational offerings, and approaches to the subject of cataloging education as it is currently practiced in 24 countries of the world, excluding the United States and Canada. The exclusion does not mean that English-speaking countries are entirely absent from the book, however. Two nations outside North America, South Africa (in one chapter) and Australia (in two chapters), are covered. The chapters are organized geographically, beginning with the African continent, and followed by several each under headings for Asia, Australia (two chapters), Europe, Latin America, and the Middle East. Nations whose cataloging education programs are described include (in order of presentation) Botswana, Nigeria, South Africa, China (both the People's Republic of China and Taiwan), India, Japan, South Korea, Australia, Austria and Germany (described together in one chapter), Poland, Slovenia, Spain, the British Isles (England, Scotland, and Wales), Argentina, Mexico, Peru, Egypt, Iran, Israel, and Saudi Arabia. As readers might expect, many chapters reflect common experiences among the countries, particularly regarding the proliferation of subjects in competition with cataloging and classification in library school curricula. There are also some common problems, such as dealing with the changes in education and training prompted by automation. Generally, computer-based cataloging is not a new issue anywhere, although in some areas of the world, catalogers still work with manual systems. Describing cataloging education in Nigeria, J. I. Iwe states: "... the card catalogue is still being used in all libraries, including the University of Calabar library where the only library school in the state exists (p. 33)." In other places, computer infrastructure has developed to a level that supports coursework online. As Linda M. Cloete writes, "The ultimate goal of the training resource program is to develop an online, fully interactive course: an online virtual cataloging classroom (p. 66)."
    The eternal debate in the teaching of cataloging over theory versus practice emerges in this volume. As Li Si suggests in describing cataloging education in the People's Republic of China, the matter might be laid at the door of the faculty, stating, "Although the majority of teaching faculty members in the library and information science programs have a solid theoretical foundation from their school education and training, they do not normally possess practical work experience in their field of specialty and they are not familiar with the application of technologies in the field. In order to enhance their practical skills, these faculty members should be given the opportunity to work in libraries... This way, they would be able to put theory into practice and gain rich, practical field experience, thus improving the relevance and quality of their teaching (p. 97)." One wonders how warmly faculty members would welcome that kind of opportunity! On the other hand, in many places, onthe-job training is weak, as Shoichi Taniguchi describes it in Japan, "on the job training and continuing education are neither encouraged nor promoted (p. 132)." Among the most interesting and important aspects of this book are the tables of hard data it presents. Almost every chapter reports on surveys done by the authors on the state of library education in general and/or the kinds of offerings in cataloging and classification available within their countries. Some authors also include statistics on the numbers of persons receiving certificates, diplomas, and/or master's degrees, which is useful in understanding the different levels of expertise being developed over time. While one could argue that there are gaps in coverage, with large, influential countries such as France and Italy in Europe, Brazil, Bolivia, and Chile in South America, and Thailand and Myanmar in Asia, left out of the book, for the most part there is good representation from different parts of the globe. Education for Library Cataloging is a good choice as a textbook for coursework in International Librarianship as well as a primer in what to expect if one's information center is affiliated with partners outside the United States and Canada. This book should be seen as an important "must read" for all library students and practitioners concerned about issues of increasing globalization in bibliographic control. It is highly recommended."
  9. Social tagging in a linked data environment. Edited by Diane Rasmussen Pennington and Louise F. Spiteri. London, UK: Facet Publishing, 2018. 240 pp. £74.95 (paperback). (ISBN 9781783303380) (2019) 0.06
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    Abstract
    Social tagging, hashtags, and geotags are used across a variety of platforms (Twitter, Facebook, Tumblr, WordPress, Instagram) in different countries and cultures. This book, representing researchers and practitioners across different information professions, explores how social tags can link content across a variety of environments. Most studies of social tagging have tended to focus on applications like library catalogs, blogs, and social bookmarking sites. This book, in setting out a theoretical background and the use of a series of case studies, explores the role of hashtags as a form of linked data?without the complex implementation of RDF and other Semantic Web technologies.
    LCSH
    Libraries and museums / Electronic information resources
    Subject
    Libraries and museums / Electronic information resources
  10. ¬The Internet library : case studies of library Internet management and use (1994) 0.05
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  11. KDD : techniques and applications (1998) 0.05
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    Footnote
    A special issue of selected papers from the Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD'97), held Singapore, 22-23 Feb 1997
  12. Stewart, L.; Chiang, K.S.; Coons, B.: Public access CD-ROMs in libraries : case studies (1990) 0.05
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    Abstract
    Presents a selection of case studies of CD-ROM applications in academic libraries in the USA, Canada and Italy
  13. Libraries and information services : studies in honour of Douglas Foskett (1993) 0.05
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    Series
    Education libraries journal supplement; 25
  14. Encoded archival description on the Internet (2002) 0.04
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    Footnote
    Rez. in: JASIST 54(2003) no.9, S.909-910 (D.A. Stirling): "Archival description enjoys a long history of use. As most readers know, archives differ from libraries relative to the nature of materials held in those respective repositories. Methods of archival description of hardcopy documents are well established; however, encoded archival description (EAD) an the Internet is relatively new, with the first version released in 1998 by the Society of American Archivists and the Library of Congress Network Development & MARC Standards Office. This book provides an accounting of EAD an the Internet in an anthology format, presenting ten essays by single and multiple authors. As descrbbnd by the two editors, "the papers in this volume are intended to provide an introduction to archival description and EAD. . and its impact and potential impact an users and reference Services" (p. 4). The first two essays provide a detailed introduction to EAD an the Internet. The first essay, "Archival Description: Content and Context in Search of Structure," reviews the basic concepts of EAD and is relatively basic, including standard definitions of related archival principles. The second essay, "The Development and Structure of the Encoded Archival Description Document Type Definition," continues the introductory thread and expands the introduction to focus an the function and Structure of traditional paper-based archival finding aids and their application to the electronic archival environment. The third essay, "Stargazing: Locating EAD in the Descriptive Firmament," delves into the technical Structure of EAD, focusing an it as a communication tool and data structure standard. The author also writes about an EAD compatriot, the International Council an Archives' adoption in 1993 of the Ad Hoc Commission an Descriptive Standards. The fourth essay, "Archival Cataloging and the Internet: The Implications and Impact of EAD," is the first introduction in the anthology to the use of EAD and the Internet. Although EAD is thought by some to negate the need for MARC, the author speaks to the efficacy of EAD in the hyperlinked world of the Internet. Of particular interest is that the EAD environment enables contextualized search capabilities.
    Essays live through nine present case studies of the use of EAD in specific organizations and projects. Those organizations include the Online Archive of California, the American Heritage Virtual Archive Project, the Research Libraries Group, Public Records Office of the UK, and its use in museums. Success seems to be the general conclusion of each of these case studies. Milestones reached included the creation of broad-based integrated access to archival finding aids, increased access to digital content for users, and redefining the definition and purpose of finding aids. Concerns about the future are also a theme in the case studies. Continuing challenges include improving access to primary sources, creating seamless technology, and assuring communication between competing cultural institutions for political dollars. Previous essays in this anthology discuss introductory concepts of EAD and its use in several institutional and government settings. However, the way in which EAD is transforming archival reference services is examined in the tenth essay, "Encoded Finding Aids as a Transforming Technology in Archival Reference Service." The author focuses an barriers such as technology, communications, and concerns but also discusses its potential to transform reference Services, including the standardization of finding aid information, increased search functions across finding aids, integration of finding aids with catalogs, and the human interface (self sufficiency, staff productivity, and need for education). The last essay in this anthology, "Popularizing the Finding Aid: Exploiting EAD to Enhance Online Discovery and Retrieval in Archival Information Systems by Diverse User Groups," describes the development of the traditional finding aid and how that process of development can be manipulated in light of EAD's advancing initiative. More importantly, the author presents ten strategies that may enhance browsing and retrieval in an EAD-based archival information system. In promoting EAD, the author notes that the "true potential of EAD does not lie in replicating the physical and intellectual form of the finding aid for online distribution. Rather, EAD allows archivists to contemplate how therr encoded finding aids might collectively populate a metadata infrastructure for more broadly conceived archival information systems" (p. 200). The ten strategies promoted include footnote chasing, function and repository scanning; subject, name, data, geographic, physical form or genre, top-down, and bottom-up searching. This anthology provides an excellent picture of the current state of encoded archival description an the Internet. The essays are well written and concise. The clear message is that EAD is working but that there is much work to be done to assure that archival information is easily located, available, and well described."
  15. Benchmarks in distance education : the LIS experience (2003) 0.04
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    Footnote
    Rez. in: JASIST 56(2005) no.6, S.658-659 (L..E. Harris): "The twenty-eight essays in Benchmarks in Distance Education chronicle the historically significant developments of library and information science's (LIS) tradition in distance education, also known as distributed learning. Twenty-seven programs are represented in the text, geographically ranging from C. Herbert Carson's "The University of Rhode Island Regional Program Distance Education in New England" to Leigh Estabrook's "Distance Education at the University of Illinois" to Violet H. Harada's "Distance Learning at the University of Hawai'i: Serving the Underserved in an Island State." There are discussions of programs for individual institutions, such as "A Tradition of Innovation: The Syracuse University Experience," by Ruth V. Small and Barbara Settel; for statewide programs, such as "OhioLEARN: Distributed Education in Library and Information Science at Kent State University," by Danny P. Wallace and Connie Van Fleet; for cross-state joint programs, such as Mary Wagner and Prudence Dalrymple's "Dominican University (River Forest, IL) and the College of St. Catherine (St. Paul, MN) Distance Learning Experience; and even discussions of separate programs within the same state, such as Jane Pearlmutter's "Distance Education at the University of Wisconsin-Madison School of Library and Information Studies" and "The Evolution of Distance Learning at the School of Information Studies, University of Wisconsin-Milwaukee" by Wilfred Fong, Judith Senkevitch, and Dietmar Wolfram. Each essay was independently written and varies widely in format, designation of key issues, and comprehensiveness. Some place the development of distance education in the context of the historical development of LIS in the specific institution. Others focus an the technology, while still others approach the discussion from a pedagogical perspective. Alma Dawson, in "The School of Library and Information Science at Louisiana State University: Distance Education Program," provides a chronological timetable of specific course offerings from 1947 and includes a projected listing of courses through 2007 in a set of appendices. Barron's "Introduction" provides a useful framework for approaching the benchmark cases. First, there is a synthesized definition of distance education "as the study and practice of education in environments where the learner and teacher are separated by time and distance but are connected by technology and commitmenC (p. xi). He goes an to clarify terminology: "Distance education can be argued to be a subset of a more comprehensive concept, distributed education, a term that is generally accepted as referring to all elements of the academic experience that is enhanced by information technology applications" (p. xi). The introduction is completed through an historical overview of early technological efforts in LIS distance education, including correspondence study, extension efforts, and telecommunication delivery. The volume concludes with an index useful to locating specific topical information located through the essays. Despite (or perhaps as a result of) the depth and breadth of the case studies, this reviewer found nine common threads, which are repeated in some shape or form within each essay: - Technology - Pedagogy - Faculty issues - Political/organization/institutional concerns - Student issues - Support services - Economic considerations - Research and evaluation - The future of LIS distance education ...
    Overall, the value of this volume cannot be disputed. The case studies provide a rich historical tapestry, not only of the evolution of LIS distance education specifically, but of the role LIS has played in the development of distance education, or distributed learning, in general. Researchers in LIS and distance education will find an historical context in which to place their current work. Students in LIS will benefit from exposure to the various models and paths of development for distance education. There are undoubtedly more than the ten threads of interest relevant to LIS distance education, and what is essential is the continued discussion of these and other elements. LIS must attend to the unanswered questions regarding distance education; the questions only hinted at in this broad array of institution-specific essays. Hopefully, these benchmarks are just the first to be preserved. Further editions of Benchmarks in Distance Education: The LIS Experience need to, indeed must, be written to further elucidate, illustrate, and preserve the LIS heritage."
    Imprint
    Westport, CT : Libraries Unlimited
  16. Knowledge management : concepts and best practices (2003) 0.04
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    Abstract
    The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results an business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from pricewinning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospate plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results an KM from EFQM, OECD and an "The Future of Knowledge Management" are presented. The book concludes with an overview an research funded by the European Commission in order to make "KM Made in Europe" a reality.
    LCSH
    Knowledge management / Europe / Case studies
    Subject
    Knowledge management / Europe / Case studies
  17. Maltby, A.; Gill, L.: ¬The case for Bliss : modern classification practice and principles in the context of the Bibliographic classification (1979) 0.04
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    Content
    Enthält die Beiträge: MALTBY, A.: BC old and new: an appraisal; GILL, L.: Guide to classifying by BC2; GILL, L.: The Tavistock reclassification project; MALTBY, A.: Libraries using BC; numbers', comments and problems
  18. Intelligent interfaces : theory, research and design (1992) 0.04
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    Abstract
    The 10 contributions are concerned with the nature, composition, and implementation of the cognitive interaction between the human and the computer, through the development of intelligent interfaces. The topic is addressed from a variety of theoretical, empirical, and design perspectives, by authors who are currently carrying out research in interface design and related issues. The text is organised into sections on theory, design, and case studies, together with a critique of the intelligent interface concept. Relevant recent advances in artificial intelligence, cognitive psychology, psychophysiology and computer science are emphasized
  19. ¬The information superhighway and private households (1996) 0.04
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    Series
    Case studies of business impacts
  20. Shaping the network society : the new role of civil society in cyberspace (2004) 0.04
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    Footnote
    Rez. in: JASIST 57(2006) no.5, S.724-725 (P.K. Nayar): "The network society (Castells, 1996) calls for radically new definitions of the public sphere. and this is what Shaping the Network Society's essays set out to do. The first section lays out the essential issues at stake here: human rights, the sociology of cyberspace. and globalization. Oliver BoydBarrett characterizes cyberspace as exclusive. Pointing to the almost total corporate control of the technologies of cyberspace. Boyd-Barrett argues that any attempt of huge corporate bodies to get into grassroots democracy should be viewed with suspicion. The institution of a public sphere. argues Boyd-Barrett, must begin with an assessment of how far the Internet at fords a space of contestation of elitist governing frameworks. Gary Chapman looks at Italy's slow food movement as a counter to the technoglobalist trends, and suggests that the globaltechnological imperative must not be allowed to occlude human values. Rather we need a social imperative here. one which thinks about technology as "malleable, as capable of serving human-determined ends" (p. 64). Cees Hamelink discusses how four rights-right to speech. democratic order, equal participation in social life. and cultural identity are threatened by what he terms the billboardization of society in the networked age. In the second section a range of case studies are presented. Kate Williams and Abdul Alkalimat survey every public computing facility in Toledo (Ohio) to map the parameters of public access to information and decision-making. They conclude that government public computing sites arc situated randomly, community sites are in economically rich or poor (but not middle-stratum) localities, and that commercial and university sites are influenced by market forces. They suggest that future research must necessarily focus on what forms of cyberpower emerge through such use of public computing.
    Geert Lovnik and Patrice Riemens explore the digital culture of Amsterdam to show how. despite the techno-social idealism of the early years of the public sphere Digital City project. the culture ran into problems. Susan Finquelievich studies the practices of civic networks in Buenos Aires and Montevideo to demonstrate how local sociohistorical conditions have shaped the technology's development. Veran Matic focuses on the role of media in defending human rights in a hostile environment (former Yugoslavia). Media, she notes, need not necessarily he (or become) a tool of fascist forces, but can he used to generate resistance and to forge a democratic public sphere. Scott Robinson looks at Mexico's telecenter movement to argue that these cybercafes are likely to become an institution for the new Second World of immigrants and refugees. through socially relevant functions. Fiorella de Cindio looks at one of the worlds most significant community networks that of Milan. She demonstrates how local citizens have used information and communication technologies to build a viable. and potentially empowering, participatory public sphere in academia, computer-supported cooperative work, participatory design, and civil engagement (what she calls genes). The third section, -'Building a New Public Sphere in Cyberspace," pros- ides a series of suggestions and frameworks for the spacing of public space through information and communications technologies. Craig Calhoun argues that a global public sphere is indispensable to the formation of a global democracy. Public discourse can still fight commercialism and violence to form a more democratic civil society. Howard Rheingold the great enthusiast of virtual worlds-performs an intricate mix of autobiographical reflection and speculation when he writes of the role of the new technologies. Rheingold, despite his fetishistic enthusiasm for technology and online community, is cautious when it comes to crucial issues such as the creation of democratic public spheres, arguing that we require a great deal more serious thinking on matters of ownership and control (over the technology). He argues that if citizens lose our freedom to communicate, then even the powerful potential of the Net to create electronic democracy will be fatal illusion (p. 275). Nancy Kranich turns to public libraries as the site of potential democratic society, arguing that as sites of informationdissemination. public libraries can become a commons for the exchange of ideas and social interaction. David Silver compares the Blacksburg Electronic Village (BEV) to the Seattle Community Network the former funded by corporations and the state, the latter built essentially out of and through volunteer efforts. Silver, in characteristic style. looks at the historical archaeologies of the networks to show how sociohistorical contexts shape certain kinds of public spheres (and public discourse). going on to ask how, these networks can overcome these contexts to achieve their original goals. He warns that we need to uncover the histories of such networks because they inform the kinds of interactions of communities that exist within them. Douglas Morris analyzes the Independent Media Centre (IMO) Movement of antiglobalization activists to argue that alternative viewpoints and ideological differences can he aired, debated, and appropriated through the new technologies in order to fight corporate and commercial forces.
    Peter Day and Douglas Schuler wind up the book by taking a close look at the sociotechnical context in the 1990s. They argue that utopian schemes for the development of civil society and/or the public sphere may entail a degree of risk. However. Day and Schuler argue that community networks should be ''networks of awareness. advocacy and action" with a high degree of grassroots involvement. This can be done through more responsive policies. Local citizens-the first beneficiaries or victims of policy-should he brought into the decision-making process via civic dialogue. Public funding must be provided for projects that enable dissemination of information about a variety of cultures and belief systems. Shaping the Network Society is understandably more cautious than earlier accounts of cyberculture in its reception of new information and communications technology. Haunted by post 9/11 security measures. increasing surveillance, the faster erosion of liberal humanist ideals, and the internationalization/ commercialization of the media, the essays prefer to be wary about the potential of cyberpower. However, the optimist tone of every essay is unmistakable. While admitting that much more needs to be done to overcome the digital divide and the (mis)appropriation of cyberpower. the essays and ease studies draw attention to the potential for public debate and alternative ideologies. The case studies demonstrate success stories, but invariably conclude with a moral: about the need for vigilance against appropriation and fascist control! What emerges clearly is that the new media have achieved considerable progress in opening up the space for greater citizen involvement, more locally-responsive policy decisions. and socially relevant information-dissemination. Shaping the Network Society, with a strangely messianic slant, is a useful step in the mapping of the present and future cyberspace as the space of new democracies to come of a justice to he worked and prepared for."

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