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Birch, N.; Marchant, M.P.; Smith, N.M.: Perceived role conflict, role ambiguity, and reference librarian burnout in public libraries (1986) 0.01

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Smith, N.M.; Birch, N.E.; Marchant, M.P.: Stress, distress, and burnout : a survey of public reference librarians (1986) 0.01

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Footnote: Nachdruck aus: Public libraries. 1984, Fall, S.83-85

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