Search (17 results, page 1 of 1)

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Abstract

Purpose - This article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project funded by the US Institute of Museum and Library Services. OhioLINK, the original "big deal", provides a single digital platform of nearly 6,000 full-text journal for more than 600,000 people in the state of Ohio. The purpose of the paper is not only to present findings from the deep log analysis of journal usage on OhioLINK, but, arguably more importantly, to try test a new method of analysing online information user behaviour - deep log analysis. Design/methodology/approach - The raw server logs were obtained for the period June 2004 to December 2004. For this exploratory study one month (October) of the on-campus usage logs and seven months of the off-campus transaction logs were analysed. Findings - During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. The paper presents a number of usage analyses including: number of journals used, titles of journals used, use over time, a returnee analysis and a special analysis of subject, date and method of access. Practical implications - The research findings help libraries evaluate the efficiency of big deal and one-stop shopping for scholarly journals and also investigate their users' information seeking behaviours. Originality/value - The research is a part of efforts to test the applications of a new methodology, deep log analysis, for use and user studies. It also represents the most substantial independent analysis of, possibly, the most important and significant of the journal big deals ever conducted.

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Abstract

Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.

Date

23. 2.2009 17:22:41

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Abstract

The article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project, funded by the U.S. Institute of Museum and Library Services. OhioLINK, the original Big Deal, provides a single digital platform of nearly 6,000 full-text journals for more than 600,000 people; for the purposes of the analysis, the raw logs were obtained from OhioLINK for the period June 2004 to December 2004. During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. This article provides an analysis of the age of material that users consulted. From a methodological point of view OhioLINK offered an attractive platform to conduct age of publication usage studies because it is one of the oldest e-journal libraries and thus offered a relatively long archive and stable platform to conduct the studies. The project sought to determine whether the subject, the search approach adopted, and the type of journal item viewed (contents page, abstract, full-text article, etc.) was a factor in regard to the age of articles used.

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Abstract

Touch-screen kiosks are situated in a variety of locations to provide the public with ready access to health information. This paper examines their use, via the transactional logs, and makes comparisons between the types of organisation in which the kiosks are housed. Twenty-one kiosks were selected and categorised into four groups - pharmacy, hospital, information centre and surgery. A small case study features a supermarket kiosk. Details of nearly 90,000 user sessions and 750,000 page views were used for the comparison. Comparisons between sites were made in terms of number of users, their age and gender, trends over time, the number of sessions conducted, page view time, session duration, pages viewed, site penetration, number of pages printed and health topics viewed. There were considerable differences between the kiosk locations. This early research provides the quantitative foundation for a fuller study of kiosk location and the differences in perceptions of the quality/authority of kiosk data.

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Abstract

The paper delineates and explains an emerging, but significant, form of digital information seeking behaviour among information consumers, which the authors have called 'bouncing'. The evidence for this behaviour has emerged from five years of deep log analysis studies - an advanced form of transaction log analysis - of a wide range of users of digital information resources. Much of the evidence and discussion provided comes from the scholarly communication field. Two main bouncing metrics were applied in the log studies: site penetration, which is the number of items or pages viewed in a session, and return visits. The evidence shows that (1) a high proportion of people view just a few items or pages during a visit to a site and, (2) a high proportion of visitors either do not come back to the site or they did so infrequently. Typically those who penetrated a site least tended to return the least frequently. These people are termed 'bouncers'. They bounce into the site and then bounce out again, presumably, to another site, as a high proportion of them do not appear to come back again. Possible explanations - negative and positive, for the form of behaviour are discussed.

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Abstract

Journalists were chosen for study because it was felt that they would be, as information seekers and packagers par excellence, in the advanced guard of Internet users and setting the pace. As it turned out this was not to be case. Despite what appear to be the considerable and direct benefits for them, after having interviewed approximately 150 journalists and observed the action in a variety of news rooms, it appears that less than one in five national journalist use the Internet and the proportion is much less than that for regional journalists. If this poor Internet take up in the workplace was unexpected, another surprise is the characteristics of those who have actually taken the Internet route. Far from being the stereotypical young and male, most are well practised journalist into their thirties/forties, which, of course, runs counter to all that we have been led to believe. Surprisingly, the study showed as much, if not more, interest in using the Internet from the supposedly `busy' senior managers and editors than in the rank and file.

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Abstract

Collating data from a number of log and questionnaire studies conducted largely into the use of a range of consumer health digital information platforms, Centre for Information Behaviour and the Evaluation of Research (Ciber) researchers describe some new thoughts on characterising (and naming) information seeking behaviour in the digital environment, and in so doing, suggest a new typology of digital users. The characteristic behaviour found is one of bouncing in which users seldom penetrate a site to any depth, tend to visit a number of sites for any given information need and seldom return to sites they once visited. They tend to "feed" for information horizontally, and whether they search a site of not depends heavily on "digital visibility", which in turn creates all the conditions for "bouncing". The question whether this type of information seeking represents a form of "dumbing down or up", and what it all means for publishers, librarians and information providers, who might be working on other, possible outdated usage paradigms, is discussed.

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Abstract

Purpose - The CIBER group at University College London are currently evaluating a distance education initiative funded by the Department of Health, providing in-service training to NHS staff via DiTV and satellite to PC systems. This paper aims to provide the context for the project by outlining a short history of distance education, describing the media used in providing remote education, and to review research literature on achievement, attitude, barriers to learning and learner characteristics. Design/methodology/approach - Literature review, with particular, although not exclusive, emphasis on health. Findings - The literature shows little difference in achievement between distance and traditional learners, although using a variety of media, both to deliver pedagogic material and to facilitate communication, does seem to enhance learning. Similarly, attitudinal studies appear to show that the greater number of channels offered, the more positive students are about their experiences. With regard to barriers to completing courses, the main problems appear to be family or work obligations. Research limitations/implications - The research work this review seeks to consider is examining "on-demand" showing of filmed lectures via a DiTV system. The literature on DiTV applications research, however, is dominated by studies of simultaneous viewing by on-site and remote students, rather than "on-demand". Practical implications - Current research being carried out by the authors should enhance the findings accrued by the literature, by exploring the impact of "on-demand" video material, delivered by DiTV - something no previous research appears to have examined. Originality/value - Discusses different electronic systems and their exploitation for distance education, and cross-references these with several aspects evaluated in the literature: achievement, attitude, barriers to take-up or success, to provide a holistic picture hitherto missing from the literature.

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Abstract

BLAISE-LINE provides online access to all of the British Library's major catalogues as well as to other major bibliographies. With its MARC records, Dewey numbers and Library of Congress headings (LCSH), BLAISE-LINE remains a tradtional library oriented online service. Presents the results of a survey of 37 libraries using BLAISE-LINE to find out what users thought of it and how it compared to the more modern systems of enduser, fulltext, CD-ROM and the Internet. The principal uses to which respondents put BLAISE-LINE were bibliographical checking, answering subject enquiries, and obtaining interlibrary loans. The survey also covered frequency of use, ease of use, problems in using the system, cost issues, and training and support. Findings show that professional librarians value the efficiency of BLAISE-LINE above the user friedliness of other systems

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Date

26. 2.2008 19:22:51

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Abstract

The article employs deep log analysis (DLA) techniques, a more sophisticated form of transaction log analysis, to demonstrate what usage data can disclose about information seeking behaviour of virtual scholars - academics, and researchers. DLA works with the raw server log data, not the processed, pre-defined and selective data provided by journal publishers. It can generate types of analysis that are not generally available via proprietary web logging software because the software filters out relevant data and makes unhelpful assumptions about the meaning of the data. DLA also enables usage data to be associated with search/navigational and/or user demographic data, hence the name 'deep'. In this connection the usage of two digital journal libraries, those of EmeraldInsight, and Blackwell Synergy are investigated. The information seeking behaviour of nearly three million users is analyzed in respect to the extent to which they penetrate the site, the number of visits made, as well as the type of items and content they view. The users are broken down by occupation, place of work, type of subscriber ("Big Deal", non-subscriber, etc.), geographical location, type of university (old and new), referrer link used, and number of items viewed in a session.

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Abstract

Purpose - This article aims to focus on usage data in respect to full-text downloads of journal articles, which is considered an important usage (satisfaction) metric by librarians and publishers. The purpose is to evaluate the evidence regarding full-text viewing by pooling together data on the full-text viewing of tens of thousands of users studied as part of a number of investigations of e-journal databases conducted during the Virtual Scholar research programme. Design/methodology/approach - The paper reviews the web logs of a number of electronic journal libraries including OhioLINK and ScienceDirect using Deep Log Analysis, which is a more sophisticated form of transactional log analysis. The frequency, characteristics and diversity of full-text viewing are examined. The article also features an investigation into the time spent online viewing full-text articles in order to get a clearer understanding of the significance of full-text viewing, especially in regard to reading. Findings - The main findings are that there is a great deal of variety amongst scholars in their full-text viewing habits and that a large proportion of views are very cursory in nature, although there is survey evidence to suggest that reading goes on offline. Originality/value - This is the first time that full-text viewing evidence is studied on such a large scale.

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Date

9. 2.1997 18:44:22