-
Kuhlthau, C.C.: Longitudinal case studies of the information search process of users in libraries (1988)
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- Abstract
- In depth case study of six students from high school through college
-
¬The changing face of reference : electronic reference service case studies (1998)
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- Footnote
- Issue devoted in part to papers presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
-
Burton, M.K.: Reference interview : strategies for children (1998)
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- Abstract
- Considers the differences between the intellectual, emotional and social development of children and adults can lead to difficulties in understanding and communication, in the case of children, during the reference interview. Presents a state of the art review of studies of reference interviews conducted with children in public libraries. Concludes that, in order to have a more successful reference interview, librarians must take account of the specific differences between adults and children
- Date
- 23. 5.1999 19:11:22
- Source
- North Carolina libraries. 56(1998) no.3, S.110-113
-
Johnson, A.J.H.: Information brokers : case studies of successful ventures (1995)
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- Footnote
- Rez. in: Australian academic and research libraries 26(1995) no.4, S.292 (S. MacDougall); Library review 45(1996) no.7, S.42-43 (B. Houston)
-
Grogan, D.: Case studies in reference work (1967)
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-
Grogan, D.: More case studies in reference work (1972)
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-
Galvin, T.J.: Case studies and case method (1970)
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Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007)
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- Abstract
- User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
-
Kupferberg, N.: Librarians deal with health queries (1993)
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- Abstract
- Contribution to a feature on health care within the library systems. Considers the role libraries should play in providing medical information to library users, with particular reference to the Mountain States of the Pacific Northwest USA, in light of a survey of academic libraries in Idaho, Montana and Wyoming: 3 large states with no medical schools or large medical libraries. Results show that academic libraries in all 3 states surveyed are performing a significant function in providing medical information to users, including the general public. Receiving medical questions has become an established part of a reference librarian's routine in academic libraries of all sizes, and such questions are particularly common in smaller libraries, such as community and two year college libraries
-
Bruce, T.; Lennon, A.; Nelson, D.: Using the Internet for reference purposes in an academic library (1995)
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- Abstract
- The University of the West of England (UWE) Library Science comprises 4 campus libraries spread across Bristol. It has gradually developed network services and access to JANET and the Internet for the libraries at all campuses but has only recently had access to Netscape. Reports 2 case studies conducted by UWE librarians on using the Internet for Fine Art Print resources and using JANET/Internet resources to support mathematics highlighting some common thoughts and issues surrounding the Internet
-
Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987)
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- LCSH
- Reference services (Libraries)
- PRECIS
- Libraries / Reference services
- Subject
- Reference services (Libraries)
Libraries / Reference services
-
Online information services in the social sciences : from practice to need, from need to service (2004)
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- Abstract
- Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based an actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws an these case studies to outline the main issues facing service providers: such as usability, meta-data and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.
- Content
- Key features - Case studies show how - in practical terms - information science issues relate to users' behaviour - The book is written by experts in the field, with each chapter drawing an both case studies and extensive experience in the field - The book can be used as a detailed reference or an overview The Authors The contributors to the book are based at the Institute for Learning and Research Technology, University of Bristol, UK and are responsible for developing and running national online services. The book is edited by Dr Jacobs, an experienced information professional who has worked both in traditional libraries and an national projects and online services. Readership The book is aimed at anyone providing an online service to Chose using social science information, including information officers, librarians and knowledge managers, together with related IT managers and students of LIS at undergraduate and postgraduate level. Contents Section 1 - case studies, describing how information is used in the health, government, academic, trades union, media and other sectors, with particular attention to online information practices. Section 2 - drawing the lessons from the case studies. Section 3 - the major issues facing service providers, including selection, metadata, usability, accessibility, management, and building user skills. Section 4 - the future, covering both technological developments such as the semantic web and portals, and organisational issues such as the changing role of the information professional.
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Galvin, T.J.: Teaching reference with case studies : an interim report (1965)
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-
Geffert, B.: Community networks in libraries : a case study of the Free-Net P.A.T.H. (1993)
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- Source
- Public libraries. 32(1993) Mar./Apr., S.91-100
-
Assessment and accountability in reference work (1992)
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- Abstract
- This is a call for librarians to adopt performance measures and learn to work with the results so that assessment of reference services is not left to those who neither understand nor value libraries. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual
-
Lagace, N.: ¬The Internet Public Library's 'Ask a question worldwide reference service' (1998)
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- Footnote
- Revision of a paper presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
-
Wasman, W.: Ask Dr. Dino, or, my life as an electronic reptile (1993)
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- Abstract
- Describes Cleveland (Ohio) Free-Net, a free, open-access community computer system established in 1986 and operated by Case Western Reserve Univ., that allows anyone with a computer and a modem to connect 24 hours a day to a multitude of features. It offers access to numerous library catalogues and electronic mail services in area such as education, government, the arts, law, health care, and the sciences. Describes Cleveland Museum of Natural History's information provision to Free-Net
- Source
- American libraries. 24(1993) no.2, S.122-123
-
Ostertag, J.K.; Ritchie, D.G.: ¬The impact of reference services of networking CD-ROM databases : a preliminary look at one case (1996)
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- Abstract
- Describes a project at State University of New York (SUNY) College at Cortland's Memorial Library and 3 other SUNY college libraries. to share access to CD-ROM databases ovre a wide area network and determine its impact on reference services. Concludes with results of user surveys and preliminary database statistics from one of the 4 sites. Reports representative costs and response times by site and includes notes on user profiles
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Abstract
- Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
- Date
- 10. 1.1999 17:22:49
-
Wilson, T.C.; Bailey, C.W.: ¬The Intelligent Reference Information System CD-ROM network (1992)
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- Source
- Library LANs: case studies in practice and application. Ed.: M. Breeding
