-
Wilson, V.: Catalog users "in the wild" : the potential of an ethnographic approach to studies of library catalogs and their users (2015)
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- Abstract
- An increasing number of library user studies are employing ethnographic techniques as an alternative to more traditional qualitative methods such as surveys. Such techniques, however, are only beginning to see significant application to catalog user studies. Beginning with a discussion of the applied ethnographic method and its current usage within the field of Library and Information Science research, this article will assess methods that have traditionally been applied to studies of catalog users and present the case for the potential of an ethnographic approach for future catalog evaluation and design.
-
Novotny, E,: I don't think I click : a protocol analysis study of use of a library online catalog in the Internet age (2004)
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- Abstract
- There's something magical about interface design. The research done to determine user behavior that leads to design decisions is positively fascinating. This time round we have a group at Penn State testing the proficiency of users on their brand new OPAC. The users were divided into two groups, "experienced" and "first-time". Results confirm other studies in this area, namely, that when confronting an OPAC, users both experienced and not, assume they're in front of something similar to Google. They go for keywords by default, expect results ranked by relevancy (as opposed to chronology), make no use of Boolean Operators, have no idea of what information is actually indexed, and lack the curiosity or time to "learn the system". "We can either abandon this population," the author stresses, "or design systems that do not require expert knowledge to be used effectively.
- Source
- College and research libraries. 65(2004) no.6, S.525-563
-
Matthews, J.R.; Lawrence, G.S.; Ferguson, D.K.: Using online catalogs : a nationwide survey, a report of a study sponsored by the Council on Library Resources (1983)
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- LCSH
- Online library catalogs / Use studies
Library catalogs / Use studies
Libraries / United States / Automation
- Subject
- Online library catalogs / Use studies
Library catalogs / Use studies
Libraries / United States / Automation
-
Seymour, S.: Online public access catalog user studies : a review of research methodologies, March 1986-November 1989 (1991)
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- Abstract
- Reviews studies of users of OPACs focusing on the research methodology of librarians. Surveys and questionnaires, interviews, observation, controlled experiment and transaction log analysis were used with varying degrees of expertise and success in academic public libraries with a variety of user populations. Poor methodology due to lack of training and funding sharply limit their usefulness in most cases
-
Park, I.: ¬A comparative study of major OPACs in selected academic libraries for developing countries : user study and subjective user evaluation (1997)
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- Abstract
- Provides information on the characteristics of 5 online catalogue systems in 5 academic libraries in the austin, Texas and North Texas, USA, and their use by Korean students at University of North Texas, USA, in order to assist system managers in the selection of online catalogues. Proposes recommendations when designing, adopting, or managing a new online catalogue system. Topics for further studies on the characteristics of online systems and their use are also suggested
-
Rosenthal, M.; Shupe, B.: Evaluating patron use of an online catalog (1995)
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- Abstract
- While much has been written about OPACs in college and university libraries, few OPAC studies from community colleges have appeared in the literature. Provides a background to the work of Nassau Community College, Garden City, New York (NCC) and its library. Describes the NCC OPAC and presents a study of its use covering user profiles; user success; and user strategies and patterns of use
- Source
- Community and junior college libraries. 8(1995) no.1, S.75-86
-
Thorne, R.; Whitlatch, J.B.: Patron online catalog success (1994)
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- Abstract
- The project explored the ways in which the online catalogue contributes, or does not contribute to the success of library users. Key issues examined included: whether students are really getting appropriate assistance when using the online catalogue; the most common searching successes and failures observed for people using the online catalogue without staff assistance; and the effectiveness of online catalogue use by librarians providing reference assistance compared to other sources (reference books, electronic and printed indexes). Reviews relevant studies of online catalogues and reference success and describes the methodology and results of 3 different online catalogue studies: the Reference Assessment Survey; the online catalogue study of unassisted users; and the document availability study; all conducted at San José State University Library; California, using the Reference Transaction Assessment Instrument. Considers the implications of the results for reference practice and study methodology
- Source
- College and research libraries. 55(1994) no.6, S.479-497
-
Lewis, D.W.: Research on the use of online catalogs and its implications for library practice (1987)
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- Abstract
- Research on the use of online catalogs has challenged many assumptions about the behavior of library users. It has demonstrated that many of the patterns of behavior observed in the use of card catalogs were adaptions to the card technology; often behavioral patterns are different in an online environment. These studies have indicated that patrons prefer online catalogs and use them more, but they also show inadequacies in bibliographic practice, especially in the area of subject access.
-
Norden, D.J.; Lawrence, G.H.: Public terminal use in an online catalog : some preliminary results (1981)
0.02
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- Abstract
- The authors have studied the transaction counts from two and one-half years activity at the public use terminals of the Ohio State University Libraries' prototype online card catalog to determine what search options academic library patrons use the most often and whether this pattern varies from that reported in major catalog use studies. The preliminary findings indicate significant differences in search strategy that may result from a unique user group that prefers to search the online catalog, more useful searches in the online system, or special search patterns imposed by the computer hardware itself. Both the different searches used by patrons and why they choose them should be important factors in the design of future online catalogs
- Source
- College and research libraries. 42(1981), S.308-316
-
Millsap, L.; Ferl, T.E.: Search patterns of remote users : an analysis of OPAC transaction logs (1993)
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- Abstract
- The focus of this study is the search behavior of remote users of the University of California MELVYL Library System, an OPAC. Transaction logs from randomly selected remote user search sessions are analyzed. Descriptive data on the number and type of searches, choice of search mode and database, number of retrievals, number and type of errors, and use of system HELP facilities are presented. The search data have been cross-tabulated with demographic data on the same group of remote users, collected through an online survey conducted by the authors. Effectiveness of system usage is discussed. A case mode is made for the desirability of additional heuristics in the catalog portion of the system
- Source
- Information technology and libraries. 12(1993) no.3, S.321-343
-
Pasanen-Tuomainen, I.: Analysis of subject searching in the TENTTU books database (1992)
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- Abstract
- Presents a pilot study for an Internordic project to monitor the use of online catalogues in the Nordic technological university libraries. Focuses on the use of classification in subject searching, how the UDC is used and the extent of its use. Studies user interaction with the OPACs and improvements to information retrieval in the catalogues using the transaction log method to gather data. The pilot study examnines the TENTTU Books database which is the online union catalogue of the Helsinki Univ. of Technology Library, a multilingual database with true information retrieval. The Internordic study itself will make comparisons between the TENTTU system and the new Virginia Tech Library System. Discusses the users monitored, method of analysis, subject searching in the database, results and how the UDC codes were used. Compares this to other studies conducted in Finland and evaluates the project
-
Kaske, N.K.: ¬A comparative study of subject searching in an OPAC among branch libraries of a university library system (1988)
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- Abstract
- The degree of variability in the percentage of subject searching in an online public access catalog (OPAC) among branch libraries of one university was studied. A full semester's worth of transactions was analyzed, not sampled. The time units used were hour of the day, day of the week, and week of the semester. The findings show that subject searching varies from a low of 22% to a high of 74% over the hours of a day. Variability for the days of the week ranged from 17% to 64%, and for the weeks of the semester variability ranged from 12% to 70%. Valuable management information on the utilization of the OPAC within each brach library and among all the branch libraries is provided through numerous charts and graphs.
- Source
- Information technology and libraries. 7(1988), S.359-372
-
Slone, D.J.: Encounters with the OPAC : On-line searching in public libraries (2000)
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- Abstract
- This article reports on a qualitative study exploring: (1) strategies and behaviors of public library users during interaction with an OPAC; and (2) users' confidence in finding needed information on-line. Questionnaires, interviews, and observations were employed to gather data from 32 public library users. the results found search behaviors, confidence, and other feelings varied, based on 3 types of searches: unknown-item searches; area searches; and known-item searches. Term generation was the most important factor in unknown-item search strategies. Speed and convenience palyed a role in area searches, and simplicity characterized known-item searches. Of the 3 types, unknown-item searchers experienced the most frustration and doubt; known-item searchers the most disappointment; and area searchers the most confidence and contentment. Knowledge of these differences may prove helpful for librarians and interface designers
-
Crawford, J.C.; Thorn, L.C.; Powles, J.A.: ¬A survey of subject access to academic library catalogues in Great Britain : a report to the British Library Research and Development Department (1992)
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- Abstract
- The study of subject access to UK academic library catalogues was based on a questionnaires end out during Summer 1991. 86 out of a possible 110 questionnaires were returned. All universities and polytechniques now have OPACs which are progressing well towards comprehensive bibliographical coverage of their libraries' stocks. The MARC format is now widely used. Subject access strategies are usually based on either Library of Congress Subject Headings or inhouse indexing systems but almost half the OPACs studies have no separate subject searching option based on subject indexing is expensive and future subject indexing strategies are best based on pre-existing controlled vocabularies. Strategies authority control is essential. A limited range of software strategies is recommended including the need to limit search results
-
Ferl, T.E.; Millsap, L.: Remote use of the University of California MELVYL Library System : an online survey (1992)
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- Abstract
- This report presents the results of a survey of users who access the University of California's online union catalog, the MELVYL library system, via microcomputers with modems or connections carried through local or wide area networks. The report includes descriptive statistics on user location, status, subject interest, affiliation, in-library versus out-of-library usage patterns, need for assistance, and desire for new features
- Source
- Information technology and libraries. 11(1992) no.3, S.285-303
-
Jansen, B.J.; Pooch , U.: ¬A review of Web searching studies and a framework for future research (2001)
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- Abstract
- Jansen and Pooch review three major search engine studies and compare them to three traditional search system studies and three OPAC search studies, to determine if user search characteristics differ. The web search engine studies indicate that most searchers use two, two search term queries per session, no boolean operators, and look only at the top ten items returned, while reporting the location of relevant information. In traditional search systems we find seven to 16 queries of six to nine terms, while about ten documents per session were viewed. The OPAC studies indicated two to five queries per session of two or less terms, with Boolean search about 1% and less than 50 documents viewed.
-
Wallace, P.M.: Periodical title searching in online catalogues (1997)
0.01
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- Abstract
- Reports on a dramatic shift from subject to periodical title searching at Colorado University Libraries. States possible reasons for the change, examines problems encountered by users with searching the periodical title index and suggests how this change in online catalogue searching may affect future catalogue design and bibliographic instruction
- Date
- 29. 7.1998 10:57:22
-
Janosky, B.: Online library catalog systems : an analysis of user errors (1986)
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- Source
- International journal of man-machine studies. 25(1986), S.587-
-
Hufford, J.R.: Use studies and OPACs (1991)
0.01
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- Abstract
- This article discusses the major catalog use studies that have been conducted in the United States and Great Britain. The potential to influence the construction of new online public access catalogs is emphasized. The cumulative findings could serve as an information base which designers of OPAC systems could refer to in the course of their work
-
Janosky, B.; Smith, P.; Hildreth, C.R.: Online library cataloging systems : an analysis of user errors (1986)
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- Source
- International journal on man machine studies. 25(1986), S.573-592
