-
Vishik, C.; Farquhar, A.; Smith, R.: Enterprose information space : user's view, developer's view, and market approach (1999)
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- Abstract
- The paper discusses the experiences of Schlumberger in designing and deploying knowledge management (KM) systems and outlines the empathic design techniques that are appropriate and productive for such applications. The user requirements for novel applications, such as Web-based KM systems, are difficult to establish using traditional research tools. It is challenging to determine the utility of innovative ways to access information prior to implementation and deployment. KM applications frequently serve as a testing ground for new business processes and models of communication and collaboration. Through the observation of the usage patterns, the empathic design approach facilitates the creation of more flexible systems that can be adapted to the real needs of the users. In the pre-Intranet environment, electronic information systems were designed for specially trained users, and this level of specialization was justified. The first Intranet navigation tools and systems were built on the principles of the pre-Intranet design, continuing the tradition of specialization. The global character of the Schlumberger Intranet led to the emergence of the new population of "occasional" users, who use many applications as their projects require. These users may never learn an application in depth, but they need to be efficient online. As a result, a "market" approach to designing the Schlumberger KM solutions became more popular, leading to the simplification of systems and interfaces, creation of a new classification system, and a better awareness of the users' needs. The new approach to the Intranet information systems in Schlumberger is reflected in the Schlumberger Knowledge Hub
- Series
- Proceedings of the American Society for Information Science; vol.36
- Source
- Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods
-
Murthy, S.S.: ¬The National Tuberculosis Institute, Bangalore : recent development in library and information services (2006)
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- Abstract
- Briefly describes the information products and services, the related databases, development of digital library and web-resources and web-based services, vocabulary control tools, networking, and other projects of the Library of the National Tuberculosis Institute (NTI), Bangalore. Acknowledges the involvement of and advice and assistance provided by Prof. A. Neelameghan to these programmes and projects.
- Date
- 29. 2.2008 17:39:54
- Source
- Knowledge organization, information systems and other essays: Professor A. Neelameghan Festschrift. Ed. by K.S. Raghavan and K.N. Prasad
-
Scott, J.E.: Organizational knowledge and the Intranet (2002)
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- Abstract
- The Intranet has been hailed as the solution to organizational technology issues as far reaching as faster information systems development, access to legacy system data, integration of incompatible systems, and progress toward the "paperless office." Moreover, intranets enable work-flow management and project management and are a platform for process redesign. Yet possibly the most far-reaching impact of the Intranet is an organizational knowledge. Intranets are providing institutions and organizations with opportunities to create knowledge. A large proportion of the pioneers are high-technology companies making use of intranets for knowledge-intensive new product development. Intranets enable community expertise to develop, as engineers brainstorm and give each other feedback in discussion groups and share product specifications and product test result queries. The scope of interest in intranets is evidenced by diverse articles and applications in the medical, legal, engineering, training, travel, technical, computer-related, and manufacturing industries. Although some definitions restrict intranets to internal information an internal webs accessed exclusively by internal users, in this article, we adopt a broader definition that includes customers and suppliers in the extended enterprise [also called an "Extranet"] and industrywide applications. Thus, an intranet is a "powerful tool for institution-wide communications, collaborative projects, and the establishment of a sense of community an a manageable scale". Despite the fact that many organizations have adopted the Intranet with great enthusiasm and there has been an avalanche of Web and journalistic articles an the Intranet since the end of 1995, theoretical research has been lacking. Evidence of the business value of the Intranet has been convincing but largely anecdotal. In addition, negative reports have surfaced an hidden costs, performance limitations, and organizational resistance. Such issues have been researched with political theories that explain how some constituents gain and others lose when there is organizational change associated with information technology (IT) implementation. Organizational learning theories also explain such contradictions by examining what affects the creation, integration, and management of knowledge and the facilitation of organizational memory. For example, the theory of organizational knowledge creation posits that autonomy, intention, redundancy, fluctuation and creative chaos, and requisite variety are conditions that induce the transfer of tacit and explicit knowledge in a spiral from individual to group, to organization levels. The findings from this analysis of reported implementations of intranets generate a theoretically based model relating organizational kowledge to the Intranet phenomenon. We extend the inductive concepts by analyzing example of enabling conditions and organizational knowledge creation modes an intranets, using Nonaka's theory of organizational knowledge creation as a guide. Our contribution is to develop a theoretical understanding of the Intranet phenomenon, with an initial framework to guide further conceptual and empirical research an the impacts and business value of the Intranet and to present implications for information systems (IS) developers, IS departments, management, and researchers.
- Source
- Encyclopedia of library and information science. Vol.70, [=Suppl.33]
-
Hobohm, H.-C.: Auf dem Weg zur lernenden Organisation : neue Management-Konzepte für die Digitale Bibliothek (1997)
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- Abstract
- Library world is actually facing 2 major changes. The one described by the concept of the Digital or Virtual Library let us already anticipate fundamental changes in the products and services libraries will deliver in the future. At present libraries also must react to important economic changes with phenomena like privatisation, deregulation and globalisation of economic processes which - at least in Germany - have now a growing impact on the library and information business. This situation is a real challenge for library management. But unfortunately new management concepts are hardly found in library literature and practice in Germany. Therefore the article wants to give to the library world some ideas on new management and business concepts like the 'learning organisation' or the 'innovative collaborator'
- Date
- 23.10.1996 17:26:29
20.12.1997 10:28:22
-
Information systems outsourcing in theory and practice (1995)
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- Abstract
- A special issue devoted to outsourcing information systems
- Date
- 22. 7.1996 10:51:56
-
Kaye, D.: ¬An information model of organization (1996)
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- Abstract
- Expresses the belief that a generally acceptable comprehensive information model of the organization is essential to the development of both practice and research in information management. Points the way towards such a model and outlines the general criteria it should meet. A wide ranging, eclectic approach is essential because several disciplines other than library and information science have important contributions to make. Concentrates on the following key disciplines: organization science; cognitive psychology; and management information systems
-
Distributed information systems in business (1996)
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- Abstract
- Answering to the question how distributed information systems can serve management, especially lean management, the autors develop new theoretical insights for the future of decentralized firms and offer concepts for creating and maintaining distributed information systems. The book contains interesting prototypes in logistics and financial indistries and shows designs and applications of workflow systems. A state-of-the-art survey of the subject
-
Mentzas, G.: ¬A functional taxonomy of computer-based information systems (1994)
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- Date
- 8. 3.1997 13:34:22
-
Wang, Z.; Chaudhry, A.S.; Khoo, C.S.G.: Using classification schemes and thesauri to build an organizational taxonomy for organizing content and aiding navigation (2008)
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- Abstract
- Purpose - Potential and benefits of classification schemes and thesauri in building organizational taxonomies cannot be fully utilized by organizations. Empirical data of building an organizational taxonomy by the top-down approach of using classification schemes and thesauri appear to be lacking. The paper seeks to make a contribution in this regard. Design/methodology/approach - A case study of building an organizational taxonomy was conducted in the information studies domain for the Division of Information Studies at Nanyang Technology University, Singapore. The taxonomy was built by using the Dewey Decimal Classification, the Information Science Taxonomy, two information systems taxonomies, and three thesauri (ASIS&T, LISA, and ERIC). Findings - Classification schemes and thesauri were found to be helpful in creating the structure and categories related to the subject facet of the taxonomy, but organizational community sources had to be consulted and several methods had to be employed. The organizational activities and stakeholders' needs had to be identified to determine the objectives, facets, and the subject coverage of the taxonomy. Main categories were determined by identifying the stakeholders' interests and consulting organizational community sources and domain taxonomies. Category terms were selected from terminologies of classification schemes, domain taxonomies, and thesauri against the stakeholders' interests. Hierarchical structures of the main categories were constructed in line with the stakeholders' perspectives and the navigational role taking advantage of structures/term relationships from classification schemes and thesauri. Categories were determined in line with the concepts and the hierarchical levels. Format of categories were uniformed according to a commonly used standard. The consistency principle was employed to make the taxonomy structure and categories neater. Validation of the draft taxonomy through consultations with the stakeholders further refined the taxonomy. Originality/value - No similar study could be traced in the literature. The steps and methods used in the taxonomy development, and the information studies taxonomy itself, will be helpful for library and information schools and other similar organizations in their effort to develop taxonomies for organizing content and aiding navigation on organizational sites.
- Date
- 7.11.2008 15:22:04
-
Liu, Z.: Dissipative structure theory, synergetics, and their implications for the management of information systems (1996)
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- Abstract
- Dissipative structure theory and synergetics are applied in the management of information systems. Briefly reviews dissipative structure theory and synergetics, and demonstrates why they could be applied in information systems. Orderliness is pervasive and of central importance in the operation of information systems. Information science can be regarded as a science about knowledge ordering with the goal of making information more accessible to potential users. Analyzes 5 types of entropy in information systems. Discusses the relationship betweem dissipative structure theory and traditional management theories. Examines implications for the management of information systems
- Source
- Journal of the American Society for Information Science. 47(1996) no.2, S.129-135
-
Rowley, J.: Strategic information systems planning (1995)
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- Abstract
- All information systems should contribute to the competitive position of an organization and should therefore be strategic. Strategic Information Systems Planning (SISP) is the process of establishing a programme for the implementation and use of information systems so theat the effectiveness of the firm's information resources are optimized and used to support the objectives of the organization as much as possible. SISP involves matching computer applications with the objectives and corporate strategy of the organization. Starts by exploring the nature of a strategic information system and then process to outline the basic steps and features of an SISP. Reviews the criteria to be applied in the selection of an SISP
-
Information management : the evaluation of information systems investments (1994)
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- Date
- 29. 7.2002 11:08:43
- Footnote
- Rez. in: Journal of strategic information systems 5(1996) no.1, S.81-82 (P. Powell)
-
Dimond, G.: ¬The evaluation of information systems : a protocol for assembling information auditing packages (1996)
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- Abstract
- Information auditing has a distinct and increasingly important role in information systems management. Reexamines the nature of autditing and identifies a variety of features which an information auditing methodology should contain and standards should demonstrably attain. Examines descriptions of auditing techniques. Notes the breadth of auditing techniques. Proposes a protocol by existing techniques can be used to assemble coherent and purposeful audits in a variety of applications
-
Webreck, S.J.: Information behaviour in organizations (1986)
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- Source
- Encyclopedia of library and information science. Vol.41, [=Suppl.6]
-
Martin, W.J.: Information management in the United Kingdom (1993)
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- Source
- Encyclopedia of library and information science. Vol.51, [=Suppl.14]
-
Trauth, E.M.: Information resource management (1988)
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- Source
- Encyclopedia of library and information science. Vol.43, [=Suppl.8]
-
Integrated information systems (1992)
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- Series
- British Library research and development report; 6054
-
Willcocks, L.P.; Lacity, M.C.: Strategic sourcing of information systems : perspectives and practices (1998)
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- Footnote
- Rez. in: Information technology and people 11(1998) no.2, S.159-160 (A. Martin); Electronic library 16(1998) no.4, S.269-270 (I.R. Murray)
-
English, L.P.: Redefining information management : IM as an effective business enabler (1996)
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- Abstract
- Sets out that information systems managers can follow to exploit the power of information technology as they transform information system into a strategic information management function. Suggests: development of a quick but explicit self assessment of the orgnization's information health; development of a rapport with senior management; enablement of a paradigm shift; analysis of key strenths and weaknesses; reviewing current information management processes to identify and define core processes; elimination of non value adding processes; redefinition of the applications development process; use of multidisciplinary teams for development; investment in and exploitation of the right technology; development of a plan to move to a shared information resources; management of change effectively; and updating of reward mechanisms
- Source
- Information systems management. 13(1996) no.1, S.65-67
-
Erdelez, S.; Doty, P.: Adapting knowledge management to a heterogeneous information environment : a case study of county judges and clerks in rural Texas counties (1999)
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- Abstract
- Heterogeneous information environments may cause many problems for knowledge managers. Common characteristics of these environments are complex work practices, non-standard problem solving techniques, and multiple reporting requirements. This paper presents some of the challenges to knowledge management revealed in a 1998 study of county judges and clerks in rural Texas courts. Both types of actors have complex job responsibilities with multiple facets. Their work practices are highly sophisticated, developed over many decades, and not easily transferable to digital environments. State oversight and reporting agencies play important roles in introducing information technologies into local court jurisdictions. The most important element that is missing from such initiatives, however, is a concern for integrated, practice-driven knowledge management processes. It is important to overcome the limited understanding that oversight agencies, technology vendors, and IT consulting firms have of local courts' work practices and knowledge management. To that end, the authors propose a model for integration of knowledge management work practices in local courts into large-scale state information systems. This model emphasizes the need for a holistic, well-integrated view of local practitioners' work and responsibilities
- Date
- 29. 9.2001 20:54:34
- Series
- Proceedings of the American Society for Information Science; vol.36
- Source
- Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods
