Search (3089 results, page 2 of 155)

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Abstract

Concentrates on the use of Intranet technology to further the goals and ideals og knowledge management in a law firm. Emphasises the need for research on the implementation of corporate Intranets and defines concepts commonly used when dealing with knowledge management and collaborative technology. discusses the benefits and disadvantages of proprietary collaborative technology and the potential of Intranets to enable enterprise-wide transformation

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Abstract

Exchanging knowledge between individuals working in a firm, between but even within divisions, does not occur automatically (Szulanski 1996). It is not obvious that people exchange ideas, point each other to information that the other might use, or give feedback, even when they have no evil motives for not cooperating in such a manner. As a firm's competitive advantage is closely related to its innovative capacity, however, largely based on how it uses knowledge that is already available, the question then is: How does knowledge flow within a firm? What can be done to stimulate or re-direct knowledge flow within a firm? In recent years, increasing attention is given, by scholars in social sciences in general and in management in particular, to the networks of relations between individuals within firms involved in knowledge transfer and development. Consultancies too are scrambling to set up units that can analyze these networks for firms. In addition to the structural issue of who relates how to whom, I will argue that there is a need to look at why relations are established and maintained. This article thus discusses insights from both the literature on social networks and the anthropological literature on gift and favor exchange. As such, the how and the why of knowledge transfer.

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Abstract

A case study was used to define information needs of professionals in an active exhibit design firm. Structured, open ended interviews served as the data collection instrument. Information as how users gather and use needed information was compiled. Information was often collected through similar actions by different users. Personal experiences of colleagues served as commonly used sources. Text sources were used when available, but reliance on them was minimal. The main conclusion is that this design firm would benefit from the use of centralized information sources and, although this conclusion is applicable to the exhibit design and the design field in general, the technical nature of this environment and its subject matter may not provide a suitable acreer alternative for the art librarian

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Abstract

The management information systems literature reveals a list of parameters essential for the successful implementation of an information system palnning process. Some studies stress the importance of integrating the corporate objectives of a firm into the information systems planning process. Other studies discuss the importance of performing an analysis of competitors, or determining the stage of maturity a firm has reached, or the framework used for setting information technology investment priorities. Yet others state that the choice of methodology that will be utilized to develop the information systems plan will be crucial to the success of that plan. Aims to develop a holistic model

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Abstract

Knowledge organization structures are dependent upon domain-analytical processes for determining ontological imperatives. Boundary objects-terms used in multiple domains but understood differently in each-are ontological clash points. Cognitive Work Analysis is an effective qualitative methodology for domain analysis of a group of people who work together. CWA was used recently to understand the ontology of a human resources firm. Boundary objects from the taxonomy that emerged from narrative analysis are presented here for individual analysis.

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Abstract

We measure synergy for the Russian national, provincial, and regional innovation systems as reduction of uncertainty using mutual information among the 3 distributions of firm sizes, technological knowledge bases of firms, and geographical locations. Half a million units of data at firm level in 2011 were obtained from the OrbisT database of Bureau Van Dijk. The firm level data were aggregated at the levels of 8 Federal Districts, the regional level of 83 Federal Subjects, and the single level of the Russian Federation. Not surprisingly, the knowledge base of the economy is concentrated in the Moscow region (22.8%) and Saint Petersburg (4.0%). Except in Moscow itself, high-tech manufacturing does not add synergy to any other unit at any of the various levels of geographical granularity; instead it disturbs regional coordination. Knowledge-intensive services (KIS; including laboratories) contribute to the synergy in all Federal Districts (except the North-Caucasian Federal District), but only in 30 of the 83 Federal Subjects. The synergy in KIS is concentrated in centers of administration. The knowledge-intensive services (which are often state affiliated) provide backbone to an emerging knowledge-based economy at the level of Federal Districts, but the economy is otherwise not knowledge based (except for the Moscow region).

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Abstract

Loan processors and underwriters at mortgage firms seek to gather substantial supporting documentation to properly understand and model loan risks. In doing so, loan originations become prone to closing delays, risking client dissatisfaction and consequent revenue losses. We collaborate with a large national mortgage firm to examine the extent to which these delays are predictable, using internal discussion threads to prioritize interventions for loans most at risk. Substantial work experience is required to predict delays, and we find that even highly trained employees have difficulty predicting delays by reviewing discussion threads. We develop an array of methods to predict loan delays. We apply four modern out-of-the-box sentiment analysis techniques, two dictionary-based and two rule-based, to predict delays. We contrast these approaches with domain-specific approaches, including firm-provided keyword searches and "smoke terms" derived using machine learning. Performance varies widely across sentiment approaches; while some sentiment approaches prioritize the top-ranking records well, performance quickly declines thereafter. The firm-provided keyword searches perform at the rate of random chance. We observe that the domain-specific smoke term approaches consistently outperform other approaches and offer better prediction than loan and borrower characteristics. We conclude that text mining solutions would greatly assist mortgage firms in delay prevention.

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Abstract

Presents a conceptual model for describing the role of information systems in a total quality management (TQM) organization and contrasts it with one for a traditional business firm. The model, based on systems theory, provides a framework for understanding the principles of TQM and their effects on information systems. Suggests that TQM introduces changes in the firm's feedback loop and creates new requirements for the information system function. The TQM model is also used to analyze and compare TQM with business engineering

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Abstract

Reports an ethnographic study of knowledge transfer in a networking organizations, i.e. firms where information flows blur intra-company boundaries allowing small firm responsiveness to coexist with growth and complexity. Develops a process model for understanding how knowledge is created and transferred in organizations. Applying the media richness concept and the theory of organizations as information processing systems, discusses the role of information technology as a facilitator in the knowledge transfer process

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Abstract

Production of VD16 began in 1969, by traditional means since the computer was not normally used then for cataloguing. In 1979 computerized cataloguing began of 16th century stocks in Wolfenbüttel and München, later exoanded to cover other libraries as a national database nucleus. In 1993 the Saztec firm began computerized conversion of VD16. The data, in UNIMARC format, can be taken over by other databases

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Abstract

Reports an interview with Alec Gallimore, Central Library Manager of Manchester Public Libraries, where the public library has joined with the Citizens Advice Bureau, a national firm of management consultants, local voluntary groups and city council departments to establish the Manchester Community Information Network. The project is designed to proved community information through public terminals in the form of Web pages with access to local databases. Notes that there is a project de develop touch screen kiosks

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Abstract

Discusses the value of electronic document management (EDM), particularly in relation to avoiding misfiled (and thus lost) items. Outlines the major functions of WDM systems, and reports the findings of some surveys of their use. To aid explanation of how such systems work, present 4 case studies covering Railtrack (UK); Staffordshire County Council; the city of Vienna (Austria); and M J Gleeson, a large UK construction firm

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Abstract

Because much knowledge is stored in books in libraries, knowledge is equated with the written word and classified accordingly. The scope of knowledge extends, however, to (a) verbal, (b) visual and (c) numerical elements. It is proposed that in the realm of historical knowledge, present means of classification overemphasize the verbal and do not do justice to visual and numerical dimensions. Concrete examples are given. It is argued that a deeper understanding of visual and numerical knowledge is also of importance for the progress of knowledge. Some practival steps are outlined. Co-operation between a computer firm, audio-visual experts, historians and librarians of a great historical library is recommended

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Abstract

Summarises the findings of apilot project at the Austrian Planning centre for Academic Libraries to assess the ÖZDB-Compactsystem on CD-ROM, the first system for serials on CD-ROM to be used in the German speaking countries. The system makes available 47,713 titles from Vienna, Graz, Linz and Salzburg university Libraries locally on an Apple Macintosh computer. The firm was able to provide information about CD-ROM and to supply the hardware for the 6-week project. The whole programme was prepared centrally. It was possible to call up records both by title and by institution responsible, and of the desired degree of specificity. The systems allows the additional advantages option of CD-PAC (Compact Disc Public Access Catalogue) wich can be used in conjunction with the already established BIBOS system.

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Abstract

OCLC's proposed PromptCat service, targeted for release in Spring 95, offers libraries the potential to obtain full catalogue records for approval or firm order books at the same time that books are shipped by the vendor. The Ohio State University Libraries (OSUL) participated in testing and evaluation of the new service in which Baker & Taylor supplied vendor records directly to OCLC. OCLC searched the Online Union Catalog to locate matching bibliographic records and forwarded reports of search results to the library for evaluation. Results would suggest a high degree of quality in terms of record selection and correct match to the bibliographic item when the PromptCat service is fully developed

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Abstract

Examines gender differences in communication patterns within a single, large, professional services firm. Considers 9 specific sources of information, in 3 broad categories (interpersonal, official company publications, informal). Data was collected in a single, large, professional services company by means of a questionnaire survey. Respondents indicated how much information they received, their preference for information, and the value of information received from each source. Results indicated few gender differences at the highest organizational levels (partners, managers) but considerable gender differences at lower organizational levels (professional field staff, secretarial and support staff). Women at lower organizational levels had greater preference for information from all 3 sources and received more information from official company publications and informal sources

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Abstract

LEXIS-NEXIS Xchange for Business is a browser based news and information gathering tool that requires no proprietary hardware or software. Enhancements to existing products announced by LEXIS-NEXIS include capturing detail necessary to support simplified billing and accounting by LEXIS-NEXIS Xchange law firm clients, and the incorporation of Shepard's and Auto-Cite citations information on the presidential value of a specific case into Case Law signal. The LEXIS-NEXIS Career Center is a Web-based career centre providing resources from EmplawyerNet, NALP, the LEXIS-NEXIS CAREER library, and the Martindale-Hubbell Law Directory

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Abstract

Knowledge organization structures are dependent upon domain-analytical processes for determining ontological imperatives. Boundary objects-terms used in multiple domains but understood differently in each-are ontological clash points. Cognitive Work Analysis is an effective qualitative methodology for domain analysis of a group of people who work together. CWA was used recently to understand the ontology of a human resources firm. Boundary objects from the taxonomy that emerged from narrative analysis are presented here for individual analysis.

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Abstract

Little research has been reported on how the Internet is being used to source corporate competitive intelligence. An exploratory study was conducted to explore current practice and future potential. A request for participants was posted to business-oriented listservs and Usenet newsgroups. Respondents were sent an open-ended survey which addressed three topics: a) the Internet as a source of competitive edge; b) ways in which the Internet could make their firm mor competitive, and c) security and other usage-related issues from the corporate perspective. Findings suggest that the Internet is being used as a tool for monitoring the external environment, locating distributed experts, engaging in informal know-how trading, and conducting market research. Respondents foresee greater use of the Internet in the context of the competitive intelligence function, and generally have few reservations about using the Internet

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Abstract

Reports the 'National Conference: Managing electronic records: diffusing the corporate time-bomb', in Chicago, 7-9 Dec 93, which was in reality a continuing education seminar emphasizing document imaging systems issues over the problems of managing records created in electronic communications and control systems, and focused on the following: the reasons why Electronic Records Management was becoming important to organizations; requirements for electronic information systems; the benefits of taking the transaction and the business application focus; US business law, rules of evidence in legal and administrative proceedings; electronic signatures; the work of an agency for plaintiffs in litigation who need to use discovery to identify electronic evidence; the potential of records to prove that a firm was not responsible for acts with which it might otherwise be changed: lack of understanding of the problems created by not scheduling electronic mail; operational considerations; and auditing optical image storage systems