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Milne, C.: Developing information architecture through records management classification techniques (2010)
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- Abstract
- Purpose - This work aims to draw attention to information retrieval philosophies and techniques allied to the records management profession, advocating a wider professional consideration of a functional approach to information management, in this instance in the development of information architecture. Design/methodology/approach - The paper draws from a hypothesis originally presented by the author that advocated a viewpoint whereby the application of records management techniques, traditionally applied to develop business classification schemes, was offered as an additional solution to organising information resources and services (within a university intranet), where earlier approaches, notably subject- and administrative-based arrangements, were found to be lacking. The hypothesis was tested via work-based action learning and is presented here as an extended case study. The paper also draws on evidence submitted to the Joint Information Systems Committee in support of the University of Abertay Dundee's application for consideration for the JISC award for innovation in records and information management. Findings - The original hypothesis has been tested in the workplace. Information retrieval techniques, allied to records management (functional classification), were the main influence in the development of pre- and post-coordinate information retrieval systems to support a wider information architecture, where the subject approach was found to be lacking. Their use within the workplace has since been extended. Originality/value - The paper advocates that the development of information retrieval as a discipline should include a wider consideration of functional classification, as this alternative to the subject approach is largely ignored in mainstream IR works.
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Bondarenko, O.; Janssen, R.; Driessen, S.: Requirements for the design of a personal document-management system (2010)
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- Abstract
- In this article a set of requirements for the design of a personal document management system is presented, based on the results of three research studies (Bondarenko, [2006]; Bondarenko & Janssen, [2005]; Bondarenko & Janssen, [2009]). We propose a framework, based on layers of task decomposition, that helps to understand the needs of information workers with regard to personal document and task management. Relevant user processes are described and requirements for a document-management system are derived for each layer. The derived requirements are compared to related studies, and implications for system design are discussed.
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Troitino Rodriguez, S.; Fujita, M.; Neves, D.A.B.: Indexing in records management (2016)
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- Source
- Knowledge organization for a sustainable world: challenges and perspectives for cultural, scientific, and technological sharing in a connected society : proceedings of the Fourteenth International ISKO Conference 27-29 September 2016, Rio de Janeiro, Brazil / organized by International Society for Knowledge Organization (ISKO), ISKO-Brazil, São Paulo State University ; edited by José Augusto Chaves Guimarães, Suellen Oliveira Milani, Vera Dodebei
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Szulc, J.: Document management in the the Polish central catalogues (2017)
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- Source
- Theorie, Semantik und Organisation von Wissen: Proceedings der 13. Tagung der Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation (ISKO) und dem 13. Internationalen Symposium der Informationswissenschaft der Higher Education Association for Information Science (HI) Potsdam (19.-20.03.2013): 'Theory, Information and Organization of Knowledge' / Proceedings der 14. Tagung der Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation (ISKO) und Natural Language & Information Systems (NLDB) Passau (16.06.2015): 'Lexical Resources for Knowledge Organization' / Proceedings des Workshops der Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation (ISKO) auf der SEMANTICS Leipzig (1.09.2014): 'Knowledge Organization and Semantic Web' / Proceedings des Workshops der Polnischen und Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation (ISKO) Cottbus (29.-30.09.2011): 'Economics of Knowledge Production and Organization'. Hrsg. von W. Babik, H.P. Ohly u. K. Weber
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Richards, L.L.: Records management in the cloud : from system design to resource ownership (2018)
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- Abstract
- New technology implementations impact organizational behavior and outcomes, sometimes in unintended ways. A combination of design decisions, altered affordances, and political struggles within a state cloud computing implementation reduced levels of service among records management professionals, in spite of their strongly expressed desire to manage records with excellence. Struggles to maintain ownership and control over organizational processes and resources illustrate the power dynamics that are affected by the design of a new system implementation. By designing the system with a single goal in mind (centralization to reduce costs), strategic management failed to consider otherwise predictable outcomes of reducing the resources controlled by a group with lesser power and increasing the resources controlled by an already dominant power within the institution. These findings provide valuable insights into the considerations which cloud computing designs should take into account. They also offer an understanding of changing educational requirements for records management workers to engage more effectively across occupations in technologically changing environments and the potential risks that cloud computing provide to productivity. The research was comprised of an extensive literature review, a grounded theory methodological approach, and rigorous data collection and synthesis via an empirical case study.
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Petit, A.L.B.: Ordnungssysteme im Records Management (2014)
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- Abstract
- Immer dann, wenn ein Paradigma in Frage gestellt werden soll, ist es unabdingbar, sich mit dem Grund seiner Existenz auseinander zu setzen. So sollen nach eingehenden Begriffsklärungen des Records Management und der Ordnungstheorie, die grundlegend für diese Analyse sind, in einem nächsten Schritt die unterschiedlichen Ordnungselemente im Records Management untersucht und ihre Rolle im Gesamtkontext der Disziplin eruiert werden. Dies wird im weiteren Verlauf der Arbeit insbesondere durch eine Analyse diverser Standards sowie der Norm ISO-15489 und deren Implikationen an Ordnungssysteme gewährleistet. Nachdem auf diese Weise die Ordnungssysteme in ihrer Rolle als Informationsverwaltungswerkzeug positioniert wurden, soll im nächsten Teil der Arbeit der Fokus auf das Retrieval und die Interaktion mit dem Nutzer gelegt werden. In diesem Zusammenhang wird das Prinzip Hierarchie, welches den Aktenplan strukturell definiert, in einem ersten Schritt mit den kognitiven Strukturen des Menschen abgeglichen, um hier etwaige Diskrepanzen festzustellen oder ihn zu legitimieren. Daraufhin soll in einem Exkurs in die Informationsverhaltensforschung und empirische Nutzerstudien von Records Management-Systemen versucht werden, die bevorzugten Suchstrategien in Bezug auf Browsing oder Searching herauszustellen. Auf der Grundlage dieser Erkenntnisse sollen im letzten Teil der Arbeit die Konsequenzen für die Ordnungssysteme im Records Management dargestellt sowie die Verbindung zu weiteren technologischen Entwicklungen angerissen werden. Im Fazit werden die Ergebnisse zusammenfassend rekapituliert und abschließend bewertet.
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Jervis, M.; Masoodian, M.: How do people attempt to integrate the management of their paper and electronic documents? (2014)
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- Date
- 20. 1.2015 18:30:22
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Hu, P.J.-H.; Hsu, F.-M.; Hu, H.-f.; Chen, H.: Agency satisfaction with electronic record management systems : a large-scale survey (2010)
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- Abstract
- We investigated agency satisfaction with an electronic record management system (ERMS) that supports the electronic creation, archival, processing, transmittal, and sharing of records (documents) among autonomous government agencies. A factor model, explaining agency satisfaction with ERMS functionalities, offers hypotheses, which we tested empirically with a large-scale survey that involved more than 1,600 government agencies in Taiwan. The data showed a good fit to our model and supported all the hypotheses. Overall, agency satisfaction with ERMS functionalities appears jointly determined by regulatory compliance, job relevance, and satisfaction with support services. Among the determinants we studied, agency satisfaction with support services seems the strongest predictor of agency satisfaction with ERMS functionalities. Regulatory compliance also has important influences on agency satisfaction with ERMS, through its influence on job relevance and satisfaction with support services. Further analyses showed that satisfaction with support services partially mediated the impact of regulatory compliance on satisfaction with ERMS functionalities, and job relevance partially mediated the influence of regulatory compliance on satisfaction with ERMS functionalities. Our findings have important implications for research and practice, which we also discuss.
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Toebak, P.M.: Records Management : Gestaltung und Umsetzung (2010)
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- Footnote
- Rez. in: ZfBB 58(2011) H.2, S.108 (R. Schneider): "Kürzlich, während eines Vortrags zum Knowledge Management eines der weltweit grössten Wirtschaftsprüfer, überraschte eine Zuhörerin den Vortragenden mit einer simplen Frage: »Brauchen Sie nicht eigentlich Records Management?« Darauf der sichtlich überrumpelte Referent: »Was meinen Sie mit Records Management?« Soviel zum Stand der Dinge und zur Verankerung des Themas in der aktuellen Betriebslandschaft. Insofern trifft es sich gut, dass nach dem lange erwarteten Handbuch zum Records Management nun das Folgewerk mit demselben Haupttitel sowie dem Untertitel Gestaltung und Umsetzung von Peter Toebak erschienen ist. Der ungleich schlankere Band widmet sich - wie es der Untertitel andeutet - der konkreten Realisierung des betrieblichen Aktenmanagements und tut dies vor allen Dingen anhand eines Zehn-Schritte-Plans, der nach einer Einleitung und einer Rekapitulation der Kernproblematik des Records Management im dritten Kapitel vorgestellt und den folgenden vier Kapiteln ausführlich ausgearbeitet und in allen Details extemporiert wird. Die einzelnen Schritte dieses Plans reichen dabei von der Definition der Methodik (1) und der Identifikation des Umfelds (2) über die Identifikation der Prozesskategorien (3) und die Definition der Records-Serien (4) zu den eher applikationsorientierten Arbeitschritten. Diese umfassen nach der Identifikation der Anwendungen (5), die Integration der Systemlandschaft mit dem EDRMS (= Electronic Documentary Records Management System) (6), die Definition weiterer Attribute (7), die Auswahl und Installation des EDRMS (8) sowie die Umsetzung des EDRMS (9) und dessen Evaluation (10).
