Ghilardi, F.J.M.: Getting to 'real-time' knowledge management : from knowledge management to knowledge generation (1997)
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- Abstract
- Knowledge management systems should focus on capturing and synthesizing ideas before they manifest themselves in formal documents or presentations. The information resource centre staff can play a crucial role incollection, clean-up and storage of data, and enabling access. They can enable the development of an ideas database which can be searched and used throughout the organization. By switching to a database environment rather than an email one, raw knowledge can be captured and utilized