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Abstract

Purpose - This paper is the final one in a series which has tried to give an overview of so-called transformational areas of digital library technology. The aim has been to assess how much real transformation these applications can bring about, in terms of creating genuine user benefit and also changing everyday library practice. Design/methodology/approach - The paper provides a summary of some of the legal and ethical issues associated with web 2.0 applications in libraries, associated with a brief retrospective view of some relevant literature. Findings - Although web 2.0 innovations have had a massive impact on the larger World Wide Web, the practical impact on library service delivery has been limited to date. What probably can be termed transformational in the effect of web 2.0 developments on library and information work is their effect on some underlying principles of professional practice. Research limitations/implications - The legal and ethical challenges of incorporating web 2.0 platforms into mainstream institutional service delivery need to be subject to further research, so that the risks associated with these innovations are better understood at the strategic and policy-making level. Practical implications - This paper makes some recommendations about new principles of library and information practice which will help practitioners make better sense of these innovations in their overall information environment. Social implications - The paper puts in context some of the more problematic social impacts of web 2.0 innovations, without denying the undeniable positive contribution of social networking to the sphere of human interactivity. Originality/value - This paper raises some cautionary points about web 2.0 applications without adopting a precautionary approach of total prohibition. However, none of the suggestions or analysis in this piece should be considered to constitute legal advice. If such advice is required, the reader should consult appropriate legal professionals.

Date

22. 1.2011 17:54:04

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Abstract

Purpose - The purpose of this paper is to examine the question of whether modern digital information technologies damage their users' cognitive capacities in some way, and to speculate on how librarians should adapt their services as a consequence of the controversy surrounding this question. Design/methodology/approach - The paper reviews some recent literature on this subject, combined with an examination of the role played by technology, librarians and government in determining the nature of our society's response to problematic aspects of the use of digital, internet-based applications in education. Findings - The paper finds that highly differentiated and highly polemical attitudes to this subject mean that librarians have to acknowledge the existence of important challenges to the apparent consensus about the way information technologies should be used in education in Western societies. This has important consequences for the approach to collection building (the balance between digital versus print provision), for library building design, and for the value which should be placed on systematic information literacy teaching. The existence of such an important debate should also embolden information professionals to make their own insights into these issues more widely known. Research limitations/implications - Some of the findings in this paper are amenable to further development through practitioner-oriented research; however, the bulk of the content used for this paper is derived from the literature on this topic, so there is no original research data presented to back up the assertions made by the author. It is simply an account of a debate which has to be acknowledged by librarians. Practical implications - The implications of the issues under discussion in the paper are presented in clear practical terms, and the consequences for library management made explicit. Social implications - The clash between two different theories of learning and information provision is debated and the links with issues of government policy are explored. The social connections between education and wealth generation are brought into this debate. Originality/value - The paper provides a useful, up-to-date briefing on recent controversial issues in education, information management and socio-economic policy making.