Search (221 results, page 2 of 12)

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Footnote

Rez. in: JASIST 56(2005) no.14, S.1556-1557 (J. Graef): "On one level, Information Strategy in Practice by Elizabeth Orna is a handbook an how to create an "information strategy." On another, it is a commentary an changing information roles and responsibilities in organizations. The main theme is aimed at information professionals (usually librarians) who want to learn the nuts and bolts of how to conduct an "information audit," how to develop an "information policy," and how to create an "information strategy." The subtext-that information management is everyone's responsibility-is a more radical (and interesting) message. An information strategy as defined by the author is an action plan for managing and applying an organization's information resources and supporting its essential knowledge base (the people who contribute and use information to achieve the organization's objectives). The emphasis is an a specific problem, function, or departmentnot the entire enterprise. For example, a strategy might be aimed at capturing knowledge that is transferred informally among employees or making an information system more efficient, less error prone, and more accessible. According to Orna, an information strategy is the last stage of a three-step process that begins with an audit (needs assessment), which is the basis tot a policy (objectives, priorities, and metrics). As she defines it, the audit describes "what is" in terms of information use. The policy describes "what should be," and the strategy shows how to get from "what is" to "what should be." Table l compares the three processes. The audit example is Orna's; the policy and strategy examples are mine. . . .
Information Strategy succeeds as a guide for librarians who want to conduct an information audit and then follow it up with a set of recommendations and an action plan. IT staff who need to develop a specific kind of policy (e.g., for security or privacy) and businesspeople who want to develop an information strategy for competitive advantage should look elsewhere. Orna also makes a valuable contribution in raising such issues as "mutual information obligations," the relationship between information and knowledge management, the overemphasis an technology solutions and measuring of intellectual capital, and the need to support "incidental information managers." These would make good discussion topics for a graduate library/information science class or a roundtable of practitioners.

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Abstract

Policy paper prepared by the Centre for Communication and Information Studies, Westminster University, London, for the British Library Board. Reports the results of a study of changes in the provision of electronic information to end users in UK academic libraries, conducted by the Centre for Communication and Information Studies, Westminster University, during the period 1988 to 1992. The period has seen a shift in expenditure from external online information services to CD-ROM, with over 70% of universities either planning or running local CD-ROM networks. There is some evidence of a modest amount of media substitution from printed information services to electronic, including a decline in online expenditure. The Bath Information and Data Service end user service has had a similar impact on alternative access media. The commercial online host market has eluded the end user market, being the most exclusive reserve of librarian mediators. Questions arising from the study include: how appropriate to the users' needs are the new networked services; what feedback and evaluation procedures are required; what is the nature of the support role of libraries in these changing circumstances; what additional resources; how and by whom are end user services to be financed; and how is wider access to database services impacting on ancillary services such as document delivery? In response, CCIS has formulated a research programme to extend the current quantitative work in the area of evaluating end user needs, activities and preferences in relation to information sources

Series

BLRD report; 6100) (CCIC policy paper; no.4

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Abstract

Describes the Seymour project being run by libraries in Maryland which aims to bring the benefits of electronic information to all state residents by 2000. Describes how the telecommunications infrastructure will be developed. The services offered will include: searching for books, articles, facts, helping agencies and government and other information. The service will also act as a gateway to the Internet network. Shows how the project is being set up and organized. Discusses policy issues and challenges poses by the project

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Abstract

As Internet resources have become increasingly available, reference librarians have begun to use the information Internet to provide ready reference services to users. There are many benefits in using the Internet in this fashion but there are also some real costs involved. Use of the Internet is likely to have implications for the nature of ready reference itself. While encouraging greater use of the Internet for ready reference, identifies limitations and discusses reference policy and cost issues

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Abstract

The Public Affairs Project was set up by the Northern Ireland Council for Voluntary Action in Feb 92 and aims to enable voluntary and community groups to better understand and influence the policy and decision making procedures of government and statutory bodies. Describes ways in which the project provides information, advice and support to groups, lists types of groups using the project, discusses how the project might be of use to others, and gives examples of work and initiatives supportedby the project

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Abstract

Looks at the moves to develop an information superhighway and the National Information Infrastructure in the USA which are being supported by the Clinton Administration. Describes the results of the government report 'National Information Infrastructure: Agenda for action' released in Sep 93, which covers: principles for government action, economic benefits, regulations, suitable applications, and information policy. Examines issues involved in this debate; the private sector/government relationship; open access and universal service; privacy and security; and intellectual property rights

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Abstract

Against a background of rapidly developing technology and changing social attitudes, there are many different ways of regarding enquiry work. This article focuses on the problem of characterising information and enquiry work, how it relates to traditional reference work, and how it is adapting to the Internet. Issues of co-operation and government policy are briefly considered.

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Abstract

Explores the differences between information and referral agencies and online community networks from an information policy perspective and uses a framework proposed by Wilkinson (1992) to analyze the positioning of control within the 2 intermediaries under 6 facets: agency ownership and governance, funding, information flow, access, information ownership, and quality control. Existing community networks and information and referral agencies are used as examples to illustrate the arguments

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Abstract

Considers where the principles of the Unesco Public Library Manifesto stand in practice. Discusses policy towards public libraries: public library tasks; palnning and development of management; training and development of managers; investing in future developments; meeting patron needs; the use of bookmobiles; new technology in public libraries; and cooperation with other public libraries to improve service

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Abstract

Presents the full test of the policy statement of the Medical Library Association and the Consumer and Patient Health Information Section (CAPHIS/MLA) which defines consumer health information and the role of librarians in comsumer health information and patient education in terms of: collection management; knowledge and resourse sharing; advocacy; access and dissemination of information; education; and research

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Abstract

While official policy in France is to encourage access to CD-ROMs through public libraries and about 28 already have or plan to offer shortly a CD-ROM service either for loan or consultation the French press has been highly critical of the medium. Discusses problems of standardization; legal aspects, acquisition policies and selection aids and the advent of the DVD

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Abstract

A general discussion of the chief points to consider in the implementation and management of a CD-ROM service, covering choice of database (bibliographic / whole text, relevance, currency); hardware (work station, system); costs (CD-ROM prices, installation of the service); location; networking; management of the service (access policy); staff training; users (likely problems and training); promotion; impact on the library (increased use) and evaluation

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Abstract

Suggests that even though the scheduling of staff at the reference desk is an indispensable element in the smotth running of the service, there has been little written on the topic. Focuses on the philosophical issues and human elements involved in such scheduling. Aspects covered include: the institutionalization of scheduling policy and procedures, the relationship between scheduler and schedule, and the management of conflicts which will inevitably occur

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Abstract

Purpose - The purpose of this paper is to provide an overview of the US information infrastructure, including discussion of federal policy affecting the evolution of the infrastructure. Libraries are then discussed as a means to further utilize the information infrastructure to ensure democratic access to information. Design/methodology/approach - The paper begins with a brief history of the evolution of the US information infrastructure and then turns to discussion of how libraries can maximize their utility within the context of this information society. Findings - The paper identifies the richness of the information infrastructure and the potential for information poverty of Americans if libraries are not careful to focus on the information available through information technology rather than focus on the information technology itself. Research limitations/implications - This paper is based on an historical look at the democratic underpinnings of the US information infrastructure and outlines general trends in US federal information policy that lead to the modern US information society. Practical implications - It is the author's wish that librarians and other information professionals use this work to support their focus on information access, using information technology and the rest of the information infrastructure to provide top information service and access to their users. Originality/value - Democratic rule requires an informed populace. The key to an informed populace is utilizing a nation's information infrastructure to most fully disseminate and gather needed information to and from the citizens of that nation. This case study provides an historical overview of the evolution of one nation's information infrastructure as a means to draw attention to the leading role libraries can take in supporting a democratic society, providing access to information via information technologies.

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Abstract

Summarizes results of a survey of 1.495 libraries carried out by the National Commission on Libraries and Information SCience (NCLIS) which sought to provide benchmark data for public library use of the Internet. Covers: connections to the Internet, type of connection and network provider, average cost of connection and future resource allocation, uses of the Internet, Internet-based user services, public access terminals, provision of hard-copy materials, community information services, computers and phone lines, factors affecting involvement with the Internet, primrary motivation for interest in the Internet, roles perceived as appropriate for public libraries and federal government. The study includes recommendations for policy makers, public libraries and the NCLIS

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Abstract

Every institution that offers Internet service should have an Acceptable Use Policy (AUP) in place before allowing access to its system in order to protect not only the institution itself, but also its Internet service provider. AUPs are difficult for librarians because they are fraught with intellectual freedom issues. All AUPs, however, regardless of institutional affiliation, should contain these 4 components: mission statement, service provider, clientele, and disclaimer. Discusses the issues which libraries must address in drawing up UAPs, including privacy, anonymity, user education and the consequences of AUP violation. All these issues should be discussed at length and decisions made before Internet access, especially electronic mail opportunities, is offered to staff and patrons

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Abstract

Outlines the activities involved in developing a community on line information system and the not for profit organisation which was established to run it. The catalyst for the system was Rockford Public Library, Illinois and includes the mission statement, guiding principles, policy statements, standing committees and their goals and objectives during the first year of operation. Funding, staffing, users, and information providers are also discussed. The Sinnissippi Valley Information Network now provides the local community with access to the Internet, a wide range of state information such as property tax records, council minuates and library holdings, as well as WEB pages. The only area of disappointment has been the lack of interest by schools. Sets out 11 suggestions for those considering starting a similar venture

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Abstract

The challenge of providing library service to multicultural and multilingual populations is a challenge confronting both public and academic libraries throughout the USA. Presents an overview of the ethnic makeup of the state of California and describes the strategies that are being used by the libraries of the University of California to support their diverse populations. Programmes and activities include specialized service units to serve the needs of different segments of the multicultural populations; specialized resources to serve the Asian-American campus populations; the use of an outreach librarian; and a policy of increasing the numbers of professionals from traditionally underrepresented groups among the librarians within the university. All these efforts are aimed at insuring that alle the university's constituents are provided with good library service

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Abstract

The electronic library and the Internet intensifies the need for information skills in academic research, in 3 categories: judgement; knowledge and operation of resources; and linguistic and logical skills. Outlines strategies for training within the doctoral supervision process. Qualitative data from the Information Access project on current practice among supervisors, suggest that successful training of researchers requires: recognition of the size of the problem; adoption of a different model of library skills training; recognition of the developmental nature of training needs; recognition of the important role research supervisors play alongside librarians; explicit discussion of metacognitive aspects of these skills; formulation of training policy by national and local institutions; training and support for supervisors themselves; and the nees for academics and students to take resposibility for their learning in this area

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Source

Information infrastructure and policy. 5(1996) no.3, S.217-233