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Rimmer, J.; Warwick, C.; Blandford, A.; Gow, J.; Buchanan, G.: ¬An examination of the physical and the digital qualities of humanities research (2008)
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- Abstract
- Traditionally humanities scholars have worked in physical environments and with physical artefacts. Libraries are familiar places, built on cultural traditions over thousands of years, and books are comfortable research companions. Digital tools are a more recent addition to the resources available to a researcher. This paper explores both the physical and the digital qualities of modern humanities research, drawing on existing literature and presenting a study of humanities scholars' perceptions of the research resources they use. We highlight aspects of the physical and digital that can facilitate or hinder the researcher, focusing on three themes that emerge from the data: the working environment; the experience of finding resources; and the experience of working with documents. Rather than aiming to replace physical texts and libraries by digital surrogates, providers need to recognise the complementary roles they play: digital information environments have the potential to provide improved access and analysis features and the facility to exploit the library from any place, while the physical library and resources provide greater authenticity, trustworthiness and the demand to be in a particular place with important material properties.
- Source
- Information processing and management. 44(2008) no.3, S.1374-1392
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Makri, S.; Blandford, A.; Cox, A.L.: Investigating the information-seeking behaviour of academic lawyers : from Ellis's model to design (2008)
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- Abstract
- Information-seeking is important for lawyers, who have access to many dedicated electronic resources. However there is considerable scope for improving the design of these resources to better support information-seeking. One way of informing design is to use information-seeking models as theoretical lenses to analyse users' behaviour with existing systems. However many models, including those informed by studying lawyers, analyse information-seeking at a high level of abstraction and are only likely to lead to broad-scoped design insights. We illustrate that one potentially useful (and lower-level) model is Ellis's - by using it as a lens to analyse and make design suggestions based on the information-seeking behaviour of 27 academic lawyers, who were asked to think aloud whilst using electronic legal resources to find information for their work. We identify similar information-seeking behaviours to those originally found by Ellis and his colleagues in scientific domains, along with several that were not identified in previous studies such as 'updating' (which we believe is particularly pertinent to legal information-seeking). We also present a refinement of Ellis's model based on the identification of several levels that the behaviours were found to operate at and the identification of sets of mutually exclusive subtypes of behaviours.
- Source
- Information processing and management. 44(2008) no.2, S.613-634
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Warwick, C.; Rimmer, J.; Blandford, A.; Gow, J.; Buchanan, G.: Cognitive economy and satisficing in information seeking : a longitudinal study of undergraduate information behavior (2009)
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- Abstract
- This article reports on a longitudinal study of information seeking by undergraduate information management students. It describes how they found and used information, and explores their motivation and decision making. We employed a use-in-context approach where students were observed conducting, and were interviewed about, information-seeking tasks carried out during their academic work. We found that participants were reluctant to engage with a complex range of information sources, preferring to use the Internet. The main driver for progress in information seeking was the immediate demands of their work (e.g., assignments). Students used their growing expertise to justify a conservative information strategy, retaining established strategies as far as possible and completing tasks with minimum information-seeking effort. The time cost of using library material limited the uptake of such resources. New methods for discovering and selecting information were adopted only when immediately relevant to the task at hand, and tasks were generally chosen or interpreted in ways that minimized the need to develop new strategies. Students were driven by the demands of the task to use different types of information resources, but remained reluctant to move beyond keyword searches, even when they proved ineffective. They also lacked confidence in evaluating the relative usefulness of resources. Whereas existing literature on satisficing has focused on stopping conditions, this work has highlighted a richer repertoire of satisficing behaviors.
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Makri, S.; Blandford, A.; Cox, A.L.: Using information behaviors to evaluate the functionality and usability of electronic resources : from Ellis's model to evaluation (2008)
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- Abstract
- Information behavior (IB) research involves examining how people look for and use information, often with the sole purpose of gaining insights into the behavior displayed. However, it is also possible to examine IB with the purpose of using the insights gained to design new tools or improve the design of existing tools to support information seeking and use. This approach is advocated by David Ellis who, over two decades ago, presented a model of information seeking behaviors and made suggestions for how electronic tools might be designed to support these behaviors. Ellis also recognized that IBs might be used as the basis for evaluating as well as designing electronic resources. In this article, we present the IB evaluation methods. These two novel methods, based on an extension of Ellis's model, use the empirically observed IBs of lawyers as a framework for structuring user-centered evaluations of the functionality and usability of electronic resources. In this article, we present the IB methods and illustrate their use through the discussion of two examples. We also discuss benefits and limitations, grounded in specific features of the methods.
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Gow, J.; Blandford, A.; Cunningham, S.J.: Special issue on digital libraries in the context of users' broader activities (2008)
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- Source
- Information processing and management. 44(2008) no.2, S.556-557
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Pontis, S.; Blandford, A.: Understanding "influence" : an exploratory study of academics' processes of knowledge construction through iterative and interactive information seeking (2015)
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- Abstract
- The motivation for this study was to better understand academics' searching and sensemaking processes when solving exploratory tasks for which they lack pre-existing frames. We focus on "influence" tasks because, although they appear to be unfamiliar, they arise in much academic discourse, at least tacitly. We report the processes of academics at different levels of seniority when completing exploratory search tasks that involved identifying influential members of their academic community and "rising stars," and similarly for an unfamiliar academic community. 11 think-aloud sessions followed by semi-structured interviews were conducted to investigate the roles of specific and general domain expertise in shaping information seeking and knowledge construction. Academics defined and completed the tasks through an iterative and interactive process of seeking and sensemaking, during which they constructed an understanding of their communities and determined qualities of "being influential". The Data/Frame Theory of Sensemaking was used to provide sensitising theoretical constructs. The study shows that both external and internal knowledge resources are essential to define a starting point or frame, make and support decisions, and experience satisfaction. Ill-defined or non-existent initial frames may cause unsubstantial or arbitrary decisions, and feelings of uncertainty and lack of confidence.
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Blandford, A.; Adams, A.; Attfield, S.; Buchanan, G.; Gow, J.; Makri, S.; Rimmer, J.; Warwick, C.: ¬The PRET A Rapporter framework : evaluating digital libraries from the perspective of information work (2008)
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- Source
- Information processing and management. 44(2008) no.1, S.4-21
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Pontis, S.; Blandford, A.; Greifeneder, E.; Attalla, H.; Neal, D.: Keeping up to date : an academic researcher's information journey (2017)
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- Source
- Journal of the Association for Information Science and Technology. 68(2017) no.1, S.22-35
