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Rowley, J.: Marketing information systems (1994)
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- Theme
- Information Resources Management
-
Rowley, J.: Strategic information systems planning (1995)
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- Abstract
- All information systems should contribute to the competitive position of an organization and should therefore be strategic. Strategic Information Systems Planning (SISP) is the process of establishing a programme for the implementation and use of information systems so theat the effectiveness of the firm's information resources are optimized and used to support the objectives of the organization as much as possible. SISP involves matching computer applications with the objectives and corporate strategy of the organization. Starts by exploring the nature of a strategic information system and then process to outline the basic steps and features of an SISP. Reviews the criteria to be applied in the selection of an SISP
- Theme
- Information Resources Management
-
Bates, J.; Rowley, J.: Social reproduction and exclusion in subject indexing : a comparison of public library OPACs and LibraryThing folksonomy (2011)
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- Abstract
- Purpose - The purpose of this paper is to highlight limits to the dominant model of social inclusion under which UK public libraries operate, to analyse how and to what extent processes of socio-cultural exclusion emerge in the subject representation and discoverability of "non-dominant" resources in public library OPACs, and to consider folksonomy as a solution to any issues raised. Design/methodology/approach - The paper first develops a critique of the dominant model of "inclusion" within UK public libraries, drawing on feminist and critical theories of identity. It then considers how this critique overlaps with and offers fresh insights into major debates within subject indexing, and develops a theoretical rationale for considering the potential of folksonomy to intervene in more inclusive subject-indexing design. A user-based critical interpretive methodology which understands OPACs as texts open to multiple interpretations is developed, and a comparative reading of standard OPACs and LibraryThing folksonomy is undertaken to evaluate the discoverability and subject representation of LGBTQ and ethnic minority resources. Findings - LibraryThing folksonomy offers benefits over LCSH subject indexing in the discoverability and representation of LGBTQ resources. However, the folksonomy is dominated by US taggers, and this impacts on the tagging of ethnic minority resources. Folksonomy, like traditional indexing, is found to contain its own biases in worldview and subject representation. Originality/value - The importance of subject indexing in developing inclusive library services is highlighted and a new method for evaluating OPACs is developed.
-
Fisher, S.; Rowley, J.: Management information and library management systems : an overview (1994)
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- Abstract
- Management information facilities transform the library management system into a much more effective management tool. Three levels of management can be identified - operational, tactical and strategic - and each of these has its own unique management information needs. Earlier work on the use of management information in libraries and the development of management information systems demonstrates that progress in these areas has been slow. Management information systems comprise three components: facilities for handling ad hoc enquiries; facilities for standard report report generation; and management information modules, or report generators that support the production of user-defined reports. A lsit of standard reports covering acquisitions, cataloguing, circulation control, serials and inter-library loans is provided. The functions of report generators are explored and the nature of enquiry facilities reviewed. Management information tools available in library management systems form a valuable aid in decision making. These should be further exploited and further developed
-
Rowley, J.: GENESIS - a new beginning or a new generation (1994)
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- Abstract
- GENESIS, from SCG, the supplier of the well established library management system BookshelF, is one of the first library management systems to run as a Windows product with a graphical user interface (GUI), and as such is one of the front runners of the next generation of library management systems. The article commences with a brief review of the characteristics of GUI-based systems and proceeds to examine the characteristics of GENESIS. GENSIS is based on a new database environment but retains the same package of modules a BookshelF: Catalogue, Circulation, Thesuaurs, System Defintions, Acquisistion, Serials, Management reporting and System Administration. The GUI interface is simple and easy to use. GENESIS has many of the the features that will characterise a new generation of library management systems
-
Rowley, J.: Where is the wisdom that we have lost in knowledge? (2006)
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- Abstract
- Purpose - This article aims to define and explore the nature of wisdom, managerial wisdom, organisational wisdom and wisdom management. Design/methodology/approach - The paper draws on some of the diverse writings on wisdom, and explores the relevance of wisdom in the context of knowledge management. Findings - Wisdom has received little attention in the information management and systems, knowledge management and management literature. This is surprising since in this knowledge-based economy the link between data, information and knowledge is seen as pivotal by practitioners, consultants and academics. Originality/value - The article explores the nature of organisational wisdom and identifies a number of areas for further theory-making and empirical investigation.
-
Rowley, J.: Current awareness in an electronic age (1998)
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- Date
- 22. 2.1999 17:50:37
- Source
- Online and CD-ROM review. 22(1998) no.4, S.277-279
-
Banwell, L.; Ray, K.; Coulson, G.; Urquhart, C.; Lonsdale, R.; Armstrong, C.; Thomas, R.; Spink, S.; Yeoman, A.; Fenton, R.; Rowley, J.: ¬The JISC User Behaviour Monitoring and Evaluation Framework (2004)
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- Abstract
- Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.
-
Rowley, J.: ¬The changing face of current awareness services (1998)
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- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
-
Rowley, J.: Setting the scene (1994)
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- Source
- Information management and technology. 27(1994) no.2, S.62-65
-
Rowley, J.: Managing quality in information services (1996)
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- Abstract
- Explores some of the issues associated with the implementation of total quality management (TQM) in the service environment as they might apply to information services. In implementing TQM it is necessary to establish some basic definitions. SERVQUAL is an instrument which has been widely tested as a means of measuring service quality. Reviews briefly the literature concerned with measuring service quality as a forum in which to explore the concept of service quality
-
Rowley, J.; Butcher, D.: Is electronic publishing viable? : an analysis of the factors of electronic publishing affecting viability in bibliographic and reference publishing (1995)
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- Abstract
- Explores the relationship between costs and pricing strategies in the publishing of print andelectronic documents, with a view to identifying the cost factors that may influence the viability of electronic documents, in the context of reference and bibliographic databases. Presents an overview of the different approaches that publishers can take to the management of the relationship between pricing, costs and value. Discusses 3 categories of costs associated with the production of electronic and print products: database costs; distribution media costs: and overhead costs. In assessing the viability of electronic publishing it is important to recognize that it is not sufficient to seek to identify whether print or electronic documents are the cheaper to produce, but to consider all costs and to view the elctronic product in its context as part of a publishing portfolio
