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Classification

ST 271 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme / Einzelne Datenbanksprachen und Datenbanksysteme

Date

22. 4.2007 10:07:51

Imprint

Arlington, VA : Information Resources Pr.

RVK

ST 271 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme / Einzelne Datenbanksprachen und Datenbanksysteme

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Abstract

The Architecture of Cyberspace is aimed at students taking information management as a minor in their course as well as those who manage document collections but who are not professional librarians. The first part of this book looks at how users find documents and the problems they have; the second part discusses how to manage the information space using various tools such as classification and controlled vocabularies. It also explores the general issues of publishing, including legal considerations, as well the main issues of creating and managing archives. Supported by exercises and discussion questions at the end of each chapter, the book includes some sample assignments suitable for use with students of this subject. A glossary is also provided to help readers understand the specialised vocabulary and the key concepts in the design and assessment of information spaces.

LCSH

Information resources management

Subject

Information resources management

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Content

Enthält u.a. folgende Aussage von J. Aitchison u. S. Dextre Clarke: "We face a paradox. Ostensibly, the need and the opportunity to apply thesauri to information retrieval are greater than ever before. On the other hand, users resist most efforts to persuade them to apply one. The drive for interoperability of systems means we must design our vocabularies for easy integration into downstream applications such as content management systems, indexing/metatagging interfaces, search engines, and portals. Summarizing the search for vocabularies that work more intuitively, we see that there are trends working in opposite directions. In the hugely popular taxonomies an the one hand, relationships between terms are more loosely defined than in thesauri. In the ontologies that will support computer-to-computer communications in AI applications such as the Semantic Web, we see the need for much more precisely defined term relationships."
Enthält die Beiträge: Spiteri, L.F.: Word association testing and thesaurus construction: a pilot study. Aitchison, J., S.G. Dextre-Clarke: The Thesaurus: a historical viewpoint, with a look to the future. Thomas, A.R.: Teach yourself thesaurus: exercises, reading, resources. Shearer, J.R.: A practical exercise in building a thesaurus. Nielsen, M.L.: Thesaurus construction: key issues and selected readings. Riesland, M.A.: Tools of the trade: vocabulary management software. Will, L.: Thesaurus consultancy. Owens, L.A., P.A. Cochrane: Thesaurus evaluation. Greenberg, J.: User comprehension and application of information retrieval thesauri. Johnson, E.H.: Distributed thesaurus Web services. Thomas, A.R., S.K. Roe: An interview with Dr. Amy J. Warner. Landry, P.: Multilingual subject access: the linking approach of MACS.

Footnote

Rez. in: KO 32(2005) no.2, S.95-97 (A. Gilchrist):"It might be thought unfortunate that the word thesaurus is assonant with prehistoric beasts but as this book clearly demonstrates, the thesaurus is undergoing a notable revival, and we can remind ourselves that the word comes from the Greek thesaurus, meaning a treasury. This is a useful and timely source book, bringing together ten chapters, following an Editorial introduction and culminating in an interview with a member of the team responsible for revising the NISO Standard Guidelines for the construction, format and management of monolingual thesauri; formal proof of the thesaural renaissance. Though predominantly an American publication, it is good to see four English authors as well as one from Canada and one from Denmark; and with a good balance of academics and practitioners. This has helped to widen the net in the citing of useful references. While the techniques of thesaurus construction are still basically sound, the Editors, in their introduction, point out that the thesaurus, in its sense of an information retrieval tool is almost exactly 50 years old, and that the information environment of today is radically different. They claim three purposes for the compilation: "to acquaint or remind the Library and Information Science community of the history of the development of the thesaurus and standards for thesaurus construction. to provide bibliographies and tutorials from which any reader can become more grounded in her or his understanding of thesaurus construction, use and evaluation. to address topics related to thesauri but that are unique to the current digital environment, or network of networks." This last purpose, understandably, tends to be the slightly more tentative part of the book, but as Rosenfeld and Morville said in their book Information architecture for the World Wide Web "thesauri [will] become a key tool for dealing with the growing size and importance of web sites and intranets". The evidence supporting their belief has been growing steadily in the seven years since the first edition was published.
The didactic parts of the book are a collection of exercises, readings and resources constituting a "Teach yourself " chapter written by Alan Thomas, ending with the warning that "New challenges include how to devise multi-functional and usersensitive vocabularies, corporate taxonomies and ontologies, and how to apply the transformative technology to them." This is absolutely right, and there is a need for some good writing that would tackle these issues. Another chapter, by James Shearer, skilfully manages to compress a practical exercise in building a thesaurus into some twenty A5 size pages. The third chapter in this set, by Marianne Lykke Nielsen, contains extensive reviews of key issues and selected readings under eight headings from the concept of the thesaurus, through the various construction stages and ending with automatic construction techniques. . . . This is a useful and approachable book. It is a pity that the index is such a poor advertisement for vocabulary control and usefulness."

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Abstract

Information management (IM) has exploded in importance in recent years and yet until now there has been no Reader to introduce students to the subject. This comprehensive international collection introduces you to the core topics and methodologies used in teaching IM, namely: information behaviour; environmental scanning and decision making; knowledge management; and information strategy. These peer-reviewed papers represent an elite selection from the respected "Information Research" journal, each carefully updated to take into account recent developments. This book is an essential introduction to IM for all students on courses in library and information science, IM, information systems, business information technology, business management, computer science and information technology; as well as for practitioners working in a wide range of organizations providing information services.

Footnote

Rez. in: JASIST 58(2007) no.4, S.607-608 (A.D. Petrou): "One small example of a tension in the book's chapters can be expressed as: What exactly falls under information management (IM) as a domain of study? Is it content and research about a traditional life cycle of information, or is it the latter and also any other important issue in information research, such as culture, virtual reality, and online behavior, and communities of practice? In chapter 13, T.D. Wilson states, "Information management is the management of the life cycle to the point of delivery to the information user" (p. 164), yet as he also recognizes, other aspects of information are now included as IM's study matter. On p. 163 of the same chapter, Wilson offers Figure 12.2, titled "The extended life cycle of information." The life cycle in this case includes the following information stages: acquisition, organization, storage, retrieval, access and lending, and dissemination. All of these six stages Wilson labels, inside the circle, as IM. The rest of the extended information life cycle is information use, which includes use, sharing, and application. Chapter 3's author, Gunilla Widen-Wulff, quoting Davenport (1994), states "effective IM is about helping people make effective use of the information, rather than the machines" (p. 31). Widen-Wulff, however, addresses IM from an information culture perspective. To review the book's critical content, IM definitions and research methodology and methods reported in chapters are critically summarized next. This will provide basic information for anyone interested in using the book as an information research reader.
The chapter by Wilson and Maceviciûtè should have been the first in the book, as it offers an informative, clearly laid out, research-based picture for IM. The chapter offers IM definitions, as mentioned earlier, and also covers a couple of major studies concerned with mapping diversity of content and topics studied in the IM field. RefViz, a visualization tool and an addition to EndNote, was used to map 462 articles published between 1999 and 2004 that had the term information management in their title. Figure 2.1 (Visualization of the IM literature), presents the map's 18 groups or clusters of documents. Two studies by Wilson also are presented. A study completed in 2004 covered the years 2000 to 2004 and reviewed five journals with articles about information activities. The 2004 study analyzed 190 articles from 383 authors. Wilson developed a number of categories about information activities as part of the 2000 and 2004 studies that indicate the scope of the articles analyzed and IM's diversity of subject matter. The remainder of the chapter presents comparative data between the 2000 and 2004 research studies. Joyce Kirk provides a hierarchy of five IM definitions. "IM as IT systems" and "information resource management" are two of these definitions. While it is difficult to clearly recognize any of the hierarchy statements as a definition for IM, what can be had from this hierarchy is the realization, as cviu te' and Wilson state in chapter 2, that IM "is used as an abbreviation for the management of IT, information systems management, management information systems, etc." (p. 20). Perhaps, the critical usefulness of the chapter resides not so much in that it offers any ready to apply definitions for IM but rather in that it provides an overall review about information. The latter can be helpful for a book intended as an information research reader and as an introduction to IM. WidenWulff examined 15 Finnish insurance businesses and developed scales for the measurement of open and closed organizations, and also presented learning organization attributes in different information environments. A 1999 study by Aiki Tibar about critical success factors (CSF) and information needs of successful Estonian companies is the centerpiece of the chapter. The study's findings are presented in relation to previous and more recent research on CSF. The study's methodology was qualitative in nature, involving semistructured interviews with managers and engineers from 25 of the most successful companies in Estonia; these companies were selected in a contest in 1998 as being included in the top 50 most successful companies. In terms of findings, IM was a CFS that was mentioned the most frequently.
Chun Wei Choo focused on environmental analyzability and organizational intrusiveness in an effort to theorize and to highlight intricacies in scanning as managers attempt to deal with uncertainty and complexity in their environment. Correia and Wilson used a case-study approach to examine managerial scanning in 19 companies; 47 semistructured interviews were performed in an effort to develop a grounded theory of scanning. Because of the grounded theory approach, the authors did not use statistical sampling but rather utilized principles of maximum variation sampling and theoretical sampling. Categories and relationships that emerged from the grounded theory approach were utilized to build a model of the environmental process. Judith Broady-Preston presents an interesting discussion on balanced scorecard as a way to keep track of successful strategies and their impact on various areas of organizational performance, including finances, innovation and learning, and customer perceptions. Yet, although there have been three efforts to clarify the purpose of a balanced scorecard, the concept remains unclear, along with a role that information professionals can play in its successful application in organizations. France Bouthillier and Kathleen Shearer set review case studies of five private and five public organizations to bring out elements, practices, and benefits associated with knowledge management (KM). As stated by the authors: "generally speaking, IM involves the integration of a variety of activities designed to manage information and information resources throughout their life cycle" (p. 150). The authors say that the focus of KM initiatives, as opposed to the focus in IM initiatives, tends to be on "knowledge-sharing methodologies such as communities of practice, virtual collaboration and expert databases" (p. 150). In the chapter "The Nonsense of Knowledge Management" revisited by Wilson, he states that communities of practice are at the heart of methodologies for KM. And natural arenas for KM and communities of practice are various disciplines in education and departments in the medical field because of the collaborative spirit in these two fields. But, he also repeats his criticisms that beyond these arenas, there is no such thing as KM in business where competition is the norm rather than collaboration. He emphasizes that a common problem in the KM community is the treatment of knowledge as a thing or a commodity, when in reality, knowledge is a complex and dynamic process. The chapter also provides additional evidence from analysis of various publications that show KM as a fragmented field and as a business fad, according to Wilson.

LCSH

Knowledge management

Subject

Knowledge management

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Footnote

Rez. in: Journal of academic librarianship 18(1993) no.6, S.389; Library resources and technical services 37(1993) S.451-453 (E. Crosby); Library review 42(1993) no.5, S.74-75 (D. Anderson)

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Footnote

Rez. in Mitteilungen VÖB 57(2004) H.3/4, S.83-84 (O. Oberhauser): "Der Klappentext zu diesem Buch, das gleichzeitig als Cataloging & Classification Quarterly, Jg. 37, Nr. 1/2, veröffentlicht wurde, weiss mit eindrucksvollen Lobpreisungen bekannter anglo-amerikanischer Professoren aufzuwarten. Das Werk ist ein Sammelband mit 14 Artikeln von Autoren aus sechs Ländern, unter denen Kanada mit sechs Beiträgen klar dominiert (was nicht weiter überraschend ist, da die Herausgeberinnen von dort stammen). Das deklarierte Ziel des Bandes ist die Behandlung von Themen, die im Zusammenhang mit Information und Wissen in einem internationalisierten Kontext von Relevanz sind. Dies wird in vier thematisch gegliederten Abschnitten versucht. Das erste dieser Kapitel, General Bibliographic Systems, enthält vier Aufsätze, deren erster die Rolle allgemeiner und spezialisierter Klassifikationssysteme unter den Auspizien von Interoperabilität und weltweitem Zugriff reflektiert. Die anderen behandeln eine Adaptierung der DDC für die Verwendung bei der Erschliessung feministischer Literatur, die Probleme bei der Übersetzung von Klassifikationen von einer Sprache/Kultur in eine andere sowie den multilingualen Zugriff auf Dokumente in bibliographischen Datenbanken durch mehrsprachige, mit UDK-Zahlen verknüpfte Deskriptoren. Die zweite Sektion (ebenfalls vier Artikel) ist mit Information Organization in Knowledge Resources betitelt. Ihre konkreten Themen sind a) die Schwächen bibliothekarischer sachlicher Suchsysteme im internationalen Web-Kontext, b) die Recherche erziehungswissenschaftlicher Web-Ressourcen mittels "subject trees" bzw. in virtuellen Bibliotheken, c) Techniken für Text- und Data-Mining im Rahmen von Wissensorganisation und -ermittlung sowie d) Ansätze für die Wissensermittlung in nicht-bibliographischen Datenbanken.
Im dritten Kapitel, Linguistics, Terminology, and Natural Language Processing, werden Anwendungen der Sprachtechnologie auf die Informationsrecherche und -verteilung über Sprachgrenzen hinweg, die Auswirkungen unterschiedlicher Sprachvarianten auf lexikalische Wissensmuster sowie ein "gateway" für fachübergreifende Wissensbanken, das auf einem Vokabular von Allgemeinbegriffen aus neun verschiedenen MetadatenSchemata beruht, behandelt. Der letzte Abschnitt trägt den etwas rätselhaften Titel Knowledge in the World and the World of Knowledge und enthält so heterogene Beiträge wie den Entwurf eines axiomatischen Systems für die semantische Integration von Ontologien, einen Vergleich der einflussreichen Knowledge-Management-Ansätze von Nonaka & Takeuchi (Japan) und Davenport & Prusak (USA) sowie einen Vergleich der Repräsentation amerikanischer und internationaler agrarökonomischer Themen in LCC (Library of Congress Classification) und NAICS (North American Industrial Classification System). Die eingangs erwähnten Lobeshymnen sind meiner Meinung nach ein wenig übertrieben. Das Buch ist nicht mehr und nicht weniger als ein recht typischer Sammelband mit wissenschaftlichen Artikeln von unterschiedlicher Qualität. Einige davon sind in verständlicher Sprache verfasst (wie etwa der kurze Beitrag über allgemeine vs. spezifische Klassifikationssysteme von J.-E. Mai), andere sind für normale Bibliothekare bzw. Informationswissenschaftler praktisch unlesbar (wie jener über Ontologien von R. E. Kent, der mehr als nur oberflächliche Kenntnisse der formalen Logik voraussetzt). Einige Artikel fand ich recht interessant, andere eher etwas langatmig. Die meisten Beiträge werden vermutlich eher bei wissenschaftlichen Vertretern unserer Disziplin auf Interesse stossen als bei Praktikern. Dass das Buch überein brauchbares Register verfügt, sei positiv vermerkt, zumal derlei heute nicht mehrselbstverständlich ist. Zur Anschaffung empfehlen würde ich diesen Band nicht nur Bibliotheken mit Spezialisierung auf Bibliotheks- und Informationswissenschaft, sondern auch allen grossen wissenschaftlichen Bibliotheken."

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Abstract

An important part of our information-gathering behavior has always been to find out what other people think. With the growing availability and popularity of opinion-rich resources such as online review sites and personal blogs, new opportunities and challenges arise as people can, and do, actively use information technologies to seek out and understand the opinions of others. The sudden eruption of activity in the area of opinion mining and sentiment analysis, which deals with the computational treatment of opinion, sentiment, and subjectivity in text, has thus occurred at least in part as a direct response to the surge of interest in new systems that deal directly with opinions as a first-class object. Opinion Mining and Sentiment Analysis covers techniques and approaches that promise to directly enable opinion-oriented information-seeking systems. The focus is on methods that seek to address the new challenges raised by sentiment-aware applications, as compared to those that are already present in more traditional fact-based analysis. The survey includes an enumeration of the various applications, a look at general challenges and discusses categorization, extraction and summarization. Finally, it moves beyond just the technical issues, devoting significant attention to the broader implications that the development of opinion-oriented information-access services have: questions of privacy, vulnerability to manipulation, and whether or not reviews can have measurable economic impact. To facilitate future work, a discussion of available resources, benchmark datasets, and evaluation campaigns is also provided. Opinion Mining and Sentiment Analysis is the first such comprehensive survey of this vibrant and important research area and will be of interest to anyone with an interest in opinion-oriented information-seeking systems.

Content

Table of contents 1. Introduction 2. Applications 3. General Challenges 4. Classification and Extraction 5. Summarization 6. Broader Implications 7. Publicly Available Resources 8. Concluding Remarks References

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Abstract

This book provides relevant content in the areas of information retrieval systems, services, and research; covering topics such as social tagging, collaborative querying, social network analysis, subjective relevance judgments, and collaborative filtering. Answering the increasing demand for authoritative resources on Internet technologies, this will make an indispensable addition to any library collection

Content

Inhalt Collaborating to search effectively in different searcher modes through cues and specialty search / Naresh Kumar Agarwal and Danny C.C. Poo -- Collaborative querying using a hybrid content and results-based approach / Chandrani Sinha Ray ... [et al.] -- Collaborative classification for group-oriented organization of search results / Keiichi Nakata and Amrish Singh -- A case study of use-centered descriptions : archival descriptions of what can be done with a collection / Richard Butterworth -- Metadata for social recommendations : storing, sharing, and reusing evaluations of learning resources / Riina Vuorikari, Nikos Manouselis, and Erik Duval -- Social network models for enhancing reference-based search engine rankings / Nikolaos Korfiatis ... [et al.] -- From PageRank to social rank : authority-based retrieval in social information spaces / Sebastian Marius Kirsch ... [et al.] -- Adaptive peer-to-peer social networks for distributed content-based Web search / Le-Shin Wu ... [et al.] -- The ethics of social information retrieval / Brendan Luyt and Chu Keong Lee -- The social context of knowledge / Daniel Memmi -- Social information seeking in digital libraries / George Buchanan and Annika Hinze -- Relevant intra-actions in networked environments / Theresa Dirndorfer Anderson -- Publication and citation analysis as a tool for information retrieval / Ronald Rousseau -- Personalized information retrieval in a semantic-based learning environment / Antonella Carbonaro and Rodolfo Ferrini -- Multi-agent tourism system (MATS) / Soe Yu Maw and Myo-Myo Naing -- Hybrid recommendation systems : a case study on the movies domain / Konstantinos Markellos ... [et al.].

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Content

Inhalt: Chapters 2 to 5: Scopes, Domains, and Display Media (pp. 47-102) Chapters 6 to 8: Documents, Analysis, and Indexing (pp. 103-176) Chapters 9 to 10: Exhaustivity and Specificity (pp. 177-196) Chapters 11 to 13: Displayed/Nondisplayed Indexes, Syntax, and Vocabulary Management (pp. 197-364) Chapters 14 to 16: Surrogation, Locators, and Surrogate Displays (pp. 365-390) Chapters 17 and 18: Arrangement and Size of Displayed Indexes (pp. 391-446) Chapters 19 to 21: Search Interface, Record Format, and Full-Text Display (pp. 447-536) Chapter 22: Implementation and Evaluation (pp. 537-541)

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Footnote

It is important to understand the origins of Kuhlthau's ideas in the work of the educational theorists, Dewey, Kelly and Bruner. Putting the matter in a rather simplistic manner, Dewey identified stages of cognition, Kelly attached the idea of feelings being associated with cognitive stages, and Bruner added the notion of actions associated with both. We can see this framework underlying Kuhlthau's research in her description of the actions undertaken at different stages in the search process and the associated feelings. Central to the transfer of these ideas to practice is the notion of the 'Zone of Intervention' or the point at which an information seeker can proceed more effectively with assistance than without. Kuhlthau identifies five intervention zones, the first of which involves intervention by the information seeker him/herself. The remaining four involve interventions of different kinds, which the author distinguishes according to the level of mediation required: zone 2 involves the librarian as 'locater', i.e., providing the quick reference response; zone 3, as 'identifier', i.e., discovering potentially useful information resources, but taking no further interest in the user; zone 4 as 'advisor', i.e., not only identifying possibly helpful resources, but guiding the user through them, and zone 5 as 'counsellor', which might be seen as a more intensive version of the advisor, guiding not simply on the sources, but also on the overall process, through a continuing interaction with the user. Clearly, these processes can be used in workshops, conference presentations and the classroom to sensitise the practioner and the student to the range of helping strategies that ought to be made available to the information seeker. However, the author goes further, identifying a further set of strategies for intervening in the search process, which she describes as 'collaborating', 'continuing', 'choosing', 'charting', 'conversing' and 'composing'. 'Collaboration' clearly involves the participation of others - fellow students, work peers, fellow researchers, or whatever, in the search process; 'continuing' intervention is associated with information seeking that involves a succession of actions - the intermediary 'stays with' the searcher throughout the process, available as needed to support him/her; 'choosing', that is, enabling the information seeker to identify the available choices in any given situation; 'charting' involves presenting a graphic illustration of the overall process and locating the information seeker in that chart; 'conversing' is the encouragement of discussion about the problem(s), and 'composing' involves the librarian as counsellor in encouraging the information seeker to document his/her experience, perhaps by keeping a diary of the process.
Together with the zones of intervention, these ideas, and others set out in the book, provide a very powerful didactic mechanism for improving library and information service delivery. Of course, other things are necessary - the motivation to work in this way, and the availability resources to enable its accomplishment. Sadly, at least in the UK, many libraries today are too financially pressed to do much more than the minimum helpful intervention in the information seeking process. However, that should not serve as a stick with which to beat the author: not only has she performed work of genuine significance in the field of human information behaviour, she has demonstrated beyond question that the ideas that have emerged from her research have the capability to help to deliver more effective services." Auch unter: http://informationr.net/ir/reviews/revs129.html

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LCSH

Reference services (Libraries) / Automation / Management / Handbooks, manuals, etc

Subject

Reference services (Libraries) / Automation / Management / Handbooks, manuals, etc

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Abstract

Class-tested and coherent, this textbook teaches information retrieval, including web search, text classification, and text clustering from basic concepts. Ideas are explained using examples and figures, making it perfect for introductory courses in information retrieval for advanced undergraduates and graduate students. Slides and additional exercises are available for lecturers. - This book provides what Salton and Van Rijsbergen both failed to achieve. Even more important, unlike some other books in IR, the authors appear to care about making the theory as accessible as possible to the reader, on occasion including short primers to certain topics or choosing to explain difficult concepts using simplified approaches. Its coverage [is] excellent, the quality of writing high and I was surprised how much I learned from reading it. I think the online resources are impressive.

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Abstract

Information or Document Retrieval is the subject of this book. It is not an introductory book, although it is self-contained in the sense that it is not necessary to have a background in the theory or practice of Information Retrieval in order to understand its arguments. The book presents, as clearly as possible, one particular perspective on Information Retrieval, and attempts to say that certain aspects of the theory or practice of the management of documents are more important than others. The majority of Information Retrieval research has been aimed at the more experimentally tractable small-scale systems, and although much of that work has added greatly to our understanding of Information Retrieval it is becoming increasingly apparent that retrieval systems with large data bases of documents are a fundamentally different genre of systems than small-scale systems. If this is so, which is the thesis of this book, then we must now study large information retrieval systems with the same rigor and intensity that we once studied small-scale systems. Hegel observed that the quantitative growth of any system caused qualitative changes to take place in its structure and processes.

Classification

ST 271 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme / Einzelne Datenbanksprachen und Datenbanksysteme
ST 270 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme

RVK

ST 271 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme / Einzelne Datenbanksprachen und Datenbanksysteme
ST 270 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme

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Date

26. 7.2002 20:22:46

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LCSH

Database management

Subject

Database management

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Series

New directions in information management series; 27

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Date

23. 7.2017 13:49:22

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Abstract

Powering search offers a clear and comprehensive treatment of the role of thesauri in search user interfaces across a range of information search and retrieval systems - from bibliographic and full-text databases to digital libraries, portals, open archives, and content management systems.

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Classification

ST 270 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme

RVK

ST 270 Informatik / Monographien / Software und -entwicklung / Datenbanken, Datenbanksysteme, Data base management, Informationssysteme

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Series

Information Science & Knowledge Management ; 8