Auer, T.; Ruohonen, M.: Analyzing the quality of information system use and management in the organizational context : experiences from 2 cases (1997)
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- Abstract
- A conceptual framework for an holistic but systematic view of the complex nature of information systems utilization is needed. Sets out the information systems related organization maturity concept which concentrates on the quality of information systems utilization and its development in user-organizations from 3 perspectives: management, information systems usage and information technology. Presents the conceptual framework and tests it in 2 longitudinal mini-cases. Reports experiences and research findings and addresses future research needs
