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  • × author_ss:"Borgman, C.L."
  1. Borgman, C.L.: Human computer interaction with information retrieval systems : understanding complex communication behavior (1986) 0.02
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  2. Borgman, C.L.: Information retrieval from CD-ROM : status quo or a revolution in end-user access? (1987) 0.02
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    Abstract
    CD-ROM data bases are being adopted rapidly by libraries and are being made available to end-users. Compares online information retrieval systems and CD-ROM based retrieval systems, assessing structure and content characteristics that contribute to user behaviour. CD-ROM systems are comparable in database content and in interface style, although CD-ROM systems often provide multiple user interfaces, have smaller databases, less time pressure, and no telecommunications requirements. Some of the differences might lead to better retrieval performance by novice users, but many unanswered questions remain about the influence of time pressure, database size, interface style, training, and skill transfer among systems
  3. Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986) 0.02
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    Abstract
    Research in user behavior on online catalogs is in its early stages, but preliminary findings suggest that users encounter many of the same problems identified in behavioral studies of other types of bibliographic retrieval systems. Much can be learned from comparing the results of user behavior studies on these two types of systems. Research on user problems with both the mechanical aspects and the conceptual aspects of system use is reviewed, with the conclusion that more similiratiy exists across types of systems in conceptual than in mechanical problems. Also discussed are potential sources of the problems, due either to individual characteristics or to system variables. A series of research questions is proposed and a number of potential interim solutions ae suggested for alleviating some of the problems encountered by users of information systems
  4. Beaulieu, M.; Borgman, C.L.: ¬A new era for OPAC research : introduction to special topic issue on current research in Online Public Access Systems (1996) 0.02
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  5. Borgman, C.L.; Hirsh, S.G.; Walter, V.A.; Gallagher, A.L.: Childrens searching behavior on browsing and keyword online catalogs : the Science Library Catalog project (1995) 0.02
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    Abstract
    As we seek both to improve public school education in high technology areas and to link libraries and classrooms on the 'information superhighway', we need to understand more about children's information searching abilities. We present results of 4 experiments conducted on 4 versions of the Science Library Catalog (SLC), a Dewey Decimal based hierarchical browsing systems implemeted in HyperCard without a keyboard. The experiments were conducted over a 3-year period at 3 sites, with 4 databases, and with comparisons to 2 different keyword online catalogs. Subjects were ethnically and culturally diverse children aged 9 through 12; with 32 to 34 children participating in each experiment. Children were provided explicit instruction and reference materials for the keyword systems but not for the SLC. The number of search topics matched was comparable across all systems and all experiments; search times were comparable, thought hey varied among the 4 SLC versions and between the 2 keyword OPACs. The SLC overall was robust to differences in age, sex and computer experience. One of the keyword OPACs was subject to minor effects of age and computer experience; the other was not. We found relationships between search topic and system structure, such that the most difficult topics on the SLC were those hard to locate in the hierarchy, and those most difficult on the keyword OPACs were hard to spell or required children to generate their own search terms. The SLC approach overcomes problems with several searching features that are difficult for children in typical keyword OPAC systems; typing skills, spelling, vocabulary, and Boolean logic. Results have general implications for the desing of information retrieval systems for children
  6. Borgman, C.L.: All users of information retrieval systems are not created equal : an exploration into individual differences (1989) 0.01
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    Abstract
    User performance on information retrieval systems is highly variable. After briefly reviewing the characterisitcs on which IR performance varies, reports on a specific study that sought to idetify both technical aptitudes and personality characteristics that were related to academic orientation variables previously found to predict IR performance. Academic orientation was related to technical aptitudes as measured by standardised achievement tests and coursework; and that academic orientation was related to some personaliyt characteristics, as measured by standardised tests. Since individual differences in information retrieval are assumed not to be random, argues that individual characteristics should be described so they can be accomodated through design and training
  7. Borgman, C.L.; Hirsh, S.G.; Hiller, J.: Rethinking online monitoring methods for information retrieval systems : from search product to search process (1996) 0.01
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    Abstract
    Searching information retrieval systems is a highly interactive, iterative process that cannot be understood simply by comparing the output of a search session (the 'search product') to a query stated in advance. In this article, we examine evaluation goals and methods for studying information retrieval behavior, drawing examples from our own research and that of others. We limit our review to research that employs online monitoring, also known as transaction log analysis. Online monitoring is one of few methods that can capture detailed data on the search process at a reasonable cost; these data can be used to build quantitative models or to support qualitative interpretations of quatitative results. Monitoring is a data collection technique rather than a research design, and can be employed in experimental of field studies, whether alone or combined with other data collection methods. Based on the the research questions of interest, the researcher must determine what variables to collect from each data source, which to treat as independent varaibles to manipulate, and which to treat as dependent variables to observe effects. Studies of searching behavior often treat search task and searcher characteristics as independent variables and may manipulate other independent variables specific to the research questions addressed. Search outcomes, time, and search paths frequently are treated as dependent variables. We discuss each of these sets of variables, illustrating them with sample results from the literature and from our own research. Our examples are drawn from the Science Library Catalog project, a 7-year study of children's searching behavior on an experimental retrieval system. We close with a brief discussion of the implications of these results for the design of information retrieval systems
  8. Borgman, C.L.: Why are online catalogs still hard to use? (1996) 0.01
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    Abstract
    We return to arguments made 10 years ago that online catalogs are difficult to use because their design does not incorporate sufficient understanding of searching behavior. The earlier article examined studies of information retrieval system searching for their implications for online catalog design; this article examines the implications of card catalog design for online catalogs. With this analysis, we hope to contribute to a better understanding of user behavior and to lay to rest the card catalog design model for online catalogs. We discuss the problems with query matching systems, which were designed for skilled search intermediaries rather than end-users, and the knowledge and skills they require in the information-seeking process, illustrated with examples of searching card and online catalogs. Searching requires conceptual knowledge of the information retrieval process - translating an information need into a searchable query; semantic knowledge of how to implement a query in a given system - the how and when to use system features; and technical skills in executing the query - basic computing skills and the syntax of entering queries as specific search statements. In the short term, we can help make online catalogs easier to use through improved training and documentation that is based on information-seeking bahavior, with the caveat that good training is not a substitute for good system design. Our long term goal should be to design intuitive systems that require a minimum of instruction. Given the complexity of the information retrieval problem and the limited capabilities of today's systems, we are far from achieving that goal. If libraries are to provide primary information services for the networked world, they need to put research results on the information-seeking process into practice in designing the next generation of online public access information retrieval systems
  9. Borgman, C.L.: Will the global information infrastructure be the library of the future? : Central and Eastern Europe as a case example (1996) 0.01
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    Source
    IFLA journal. 22(1996) no.2, S.121-127
  10. Borgman, C.L.; Walter, V.A.; Rosenberg, J.: ¬The Science Library Catalog project : comparison of children's searching behaviour in hypertext and a keyword search system (1991) 0.01
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    Abstract
    Reports on a continuing project to study children's use of a graphically-based direct manipulation interface for science materials. The Science Library Catalogue (SLC), a component of project SEED, has been implemented in the libraries of 21 elementary schools in Los Angeles and will soon be implemented in a public library. The interface employs a hierarchical structure drawn from the DDC and implemented in HyperCard on the Macintosh. The study on the 2nd version of the interface indicates that children are able to use the Science Library Catalogue unaided, with reasonable success in finding items. Search success on the same topics on a Boolean command driven system was equivalent, but Boolean searches were faster. However, the Boolean system was more sensitive to differences in age, with 12-year-olds having significantly better success rates than 10-year-olds; and to search topic, with one set of questions being much easier to search than the other. On average, children liked the 2 systems about the same; the Boolean system was more attractive to certain age and gender combinations, while the Science Library Catalogue was more consistently liked across groups. results are compared to prior studies on the Science Library Catalogue and other online catalogues
    Source
    ASIS '91: systems understanding people. Proc. of the 54th Annual Meeting of the ASIS, vol.28, Washington, DC, 27.-31.10.1991. Ed.: J.-M. Griffiths
  11. Borgman, C.L.: Automation is the answer, but what is the question? : Progress and prospects for Central and Eastern European libraries (1996) 0.01
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    Abstract
    In the former Yugoslavia and Soviet Bloc countries of Central and Eastern Europe most information technology was unavailable, unaffordable or discouraged for forty years. These countries realise that they must improve their internal infrastructures if they are to become integral parts of the global information infrastructure. We report the results of a mail survey conducted in late 1994 and early 1995 of 70 research libraries in Croatia, Czech Republic, Hungary, Poland, Slovakia and Slovenia, building on the findings from interviews conducted with 300 persons in the region in 1993-1994. Results show that these libraries are acquiring automated processing systems, CD-ROM databases, and connections to computer networks at a rapid rate and that automation activity has increased substantially since 1989
  12. Borgman, C.L.: ¬The conundrum of sharing research data (2012) 0.01
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    Date
    11. 6.2012 15:22:29
  13. Borgman, C.L.; Scharnhorst, A.; Golshan, M.S.: Digital data archives as knowledge infrastructures : mediating data sharing and reuse (2019) 0.01
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    Date
    7. 7.2019 11:58:22
  14. Meadow, C.T.; Cerny, B.A.; Borgman, C.L.; Case, D.O.: Online access to knowledge : system design (1989) 0.01
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    Abstract
    The project online access to knowledge (OAK) has developed a computer intermediary for delected users of the Department of Energy's DOE/RECON and BASIS online information retrieval systems. Its purpose is to enable people who have little or no training or experience in bibliographic searching to conduct their own searches, without the assistance of a trained librarian. hence permitting the user to work in both a place and time of his or her choosing. The purpose of this article is to report on the design and the rationale for the design. OAK software consists of both a tutorial and an assistance program. The latter does not employ a command language, hence obviates the need for a searcher to learn the formal language usually associated with an online database search service. It is central to our approach that this system does not supplant the user's ultimate primacy in knowing what he or she is looking for, nor in judging the results
  15. Borgman, C.L.: Big data, little data, no data : scholarship in the networked world (2015) 0.01
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    LCSH
    Information storage and retrieval systems
    Subject
    Information storage and retrieval systems
  16. Borgman, C.L.; Smart, L.J.; Millwood, K.A.; Finley, J.R.; Champeny, L.; Gilliland, A.J.; Leazer, G.H.: Comparing faculty information seeking in teaching and research : implications for the design of digital libraries (2005) 0.01
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    Date
    3. 6.2005 20:40:22
  17. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Do the stars align? : Stakeholders and strategies in libraries' curation of an astronomy dataset (2021) 0.01
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    Abstract
    When developing university-based research data curation services, libraries face critical decisions around organization and sustainability that can affect dataset producers' satisfaction with these services. We present a study, involving interviews (n = 43) and ethnographic observation, of how two libraries partnered with the Sloan Digital Sky Survey (SDSS) to curate a significant astronomy dataset. Each library took different decisions: one library assigned activities to a unit specializing in digital curation, while the other distributed activities across its existing units. Neither approach proved a silver bullet. While library staff members felt the outcomes largely met their expectations, SDSS leaders expressed mixed opinions. We identify three factors that contributed to these differences in perspective: differing strategic motivations for undertaking this Data Transfer Process, SDSS leaders' misperceptions about libraries, and organizational mismatches. These factors contributed to four differences in perspective between SDSS leaders and library staff: provenance as technical information or as information about social context, dataset as a live research object or as a static object to be preserved, systems and services tailored to the dataset or easily adaptable to other datasets, and obstacles as setbacks or as opportunities. Only those differences that emerged when SDSS collaboration members and library staff communicated frequently were resolved.
  18. Borgman, C.L.: Multi-media, multi-cultural, and multi-lingual digital libraries : or how do we exchange data In 400 languages? (1997) 0.00
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    Abstract
    The Internet would not be very useful if communication were limited to textual exchanges between speakers of English located in the United States. Rather, its value lies in its ability to enable people from multiple nations, speaking multiple languages, to employ multiple media in interacting with each other. While computer networks broke through national boundaries long ago, they remain much more effective for textual communication than for exchanges of sound, images, or mixed media -- and more effective for communication in English than for exchanges in most other languages, much less interactions involving multiple languages. Supporting searching and display in multiple languages is an increasingly important issue for all digital libraries accessible on the Internet. Even if a digital library contains materials in only one language, the content needs to be searchable and displayable on computers in countries speaking other languages. We need to exchange data between digital libraries, whether in a single language or in multiple languages. Data exchanges may be large batch updates or interactive hyperlinks. In any of these cases, character sets must be represented in a consistent manner if exchanges are to succeed. Issues of interoperability, portability, and data exchange related to multi-lingual character sets have received surprisingly little attention in the digital library community or in discussions of standards for information infrastructure, except in Europe. The landmark collection of papers on Standards Policy for Information Infrastructure, for example, contains no discussion of multi-lingual issues except for a passing reference to the Unicode standard. The goal of this short essay is to draw attention to the multi-lingual issues involved in designing digital libraries accessible on the Internet. Many of the multi-lingual design issues parallel those of multi-media digital libraries, a topic more familiar to most readers of D-Lib Magazine. This essay draws examples from multi-media DLs to illustrate some of the urgent design challenges in creating a globally distributed network serving people who speak many languages other than English. First we introduce some general issues of medium, culture, and language, then discuss the design challenges in the transition from local to global systems, lastly addressing technical matters. The technical issues involve the choice of character sets to represent languages, similar to the choices made in representing images or sound. However, the scale of the language problem is far greater. Standards for multi-media representation are being adopted fairly rapidly, in parallel with the availability of multi-media content in electronic form. By contrast, we have hundreds (and sometimes thousands) of years worth of textual materials in hundreds of languages, created long before data encoding standards existed. Textual content from past and present is being encoded in language and application-specific representations that are difficult to exchange without losing data -- if they exchange at all. We illustrate the multi-language DL challenge with examples drawn from the research library community, which typically handles collections of materials in 400 or so languages. These are problems faced not only by developers of digital libraries, but by those who develop and manage any communication technology that crosses national or linguistic boundaries.